Rating

4.9

feedback

678

Reviews

chart

#1,109

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    16%
  • Less than a month
    31%
  • Less than a year
    41%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the helpfulness of the support team, mentioning specific representatives who went above and beyond to assist them. The app itself was described as user-friendly, easy to set up, and offering fair pricing options. Users appreciated the flexibility of the app in managing subscriptions and the ability to customize features. Overall, the app was seen as a valuable tool for increasing revenue and improving customer satisfaction. However, there were a few mentions of premium fees for certain features and the need for better shipping options in customer subscriptions.

Highlights

Excellent customer service and quick response times
User-friendly interface and easy setup
Flexibility in managing subscriptions and customization options
Value for money and revenue growth
Premium fees and need for better shipping options

Rating Breakdown

  • 5
    94% (638 ratings)
  • 4
    4% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

So far so good, Pearl from support was very friendly and helpful.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

j'avais un souci sur mon compte, Pearl a su y répondre. elle est très professionnelle, et très aimable. Service vraiment génial !!

Store

My Store

Using app

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5 / 5 Share

Nov. 18, 2024

Aliya helped me!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

I've been using Subify for more than 4 months now, and it’s a great app – very intuitive and easy to navigate! It has really streamlined managing subscriptions for our online store. My only minor gripe is the export feature: when I want to export the current list of subscribers, I have to request it, and it arrives by email within 12 hours. However, if I ask for it via customer service chat, it’s sent over within minutes. Big thanks to Mason for his prompt and helpful support! Overall, it’s a solid app with responsive customer service.

Using app

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Total reviews

3

Average rating

5.0

All reviews

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