Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
572
chart
#1,149
All reviews
Rating Breakdown
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Sept. 25, 2024
Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.
Sept. 10, 2024
.I'm not giving them -1 star because I was helped a lot by a girl called Dela, but the app itself didn't meet my expectations. I think everything related to Members is still underdeveloped. Charging a % plus such high costs really isn't good for any customer and needing a third party app to make a members space that of course charges you as well is not a good recommendation and you know that when you're setting it up. You can't have surprises for the customer. Dela's support is very good. The others give you support without interest. Giving links to articles to read the help is not support. I can do that myself. After they give you that valuable link they ask you, can I help you with anything else? When you haven't helped at all..
Aug. 31, 2024
Als er staat gratis voor Shopify van begrijp ik niet dat je in ene wel een abo moet afsluiten van 199 EUR tijdens het installeren van deze app. Zet dan bij het installeren van deze app niet gratis
July 14, 2024
Limited features considering it a $200 a month subscription. doesnt even have an API.
May 10, 2024
Nov. 23, 2023
To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you. We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.
Jan. 3, 2024
Revised Review: I have been a user of Subfy for roughly a year. Throughout this period, I've noticed an escalating increase in Subfy's fees, something I wasn't anticipating when I signed up. I find it hard to discern the justification behind these high fees, especially considering they surpass those charged by other competing applications. Initial Review: The theme I was using didn't allow me to display the subscription option on my product page. I was easily able to click on a contact us button which lead me to a chat and I was able to get my problem resolved by the team right away. Highly recommend the app and customer service!
Dear Melissa, it has been our pleasure to assist you. Please feel free to contact us if you needed anything else, ever again!