Rating

4.9

feedback

442

Reviews

chart

#627

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    15%
  • Less than a month
    29%
  • Less than a year
    48%
  • More than a year
    3%

Reviews Summary

The reviews for the Subify Shopify App are overwhelmingly positive, with users praising the ease of setup, user-friendly interface, and exceptional customer service. Many users highlighted the quick and helpful support they received from the team, with specific mentions of team members like Aliya, Nareh, Melika, and Miles who went above and beyond to assist them. Customers appreciated the app's functionality for managing subscriptions and the ability to customize plans to suit their business needs. The app was described as intuitive, with a clean design and a range of features that helped increase sales and customer satisfaction. However, there were a few minor issues mentioned, such as delays in customer support response times and some desired additional features like product updates in subscriptions.

Highlights

Positive customer service experience and quick support resolution
Ease of setup and user-friendly interface
Customization options for subscription plans
App functionality for managing subscriptions
Minor issues like delays in support response times and desired additional features

Rating Breakdown

  • 5
    94% (417 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 12, 2024

Sehr guter Support. Tolle App für die Erstellung und Verwaltung von Abos.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Easy to setup and use and the customer service is fantastic.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2024

Brilliant App, up and running very quickly and superb support. Only using basic features at the moment, but as we grow our business we can add more features. Great alternative to a dedicated membership platform.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Support is extremely fast, kind, and helpful. The best app I've used on the Shopify store.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2024

It is super easy to navigate and when I was in a pickle I was able to hop on the chat and speak with a rep. (Aliya) who went above and beyond to help me.

Using app

18 days

Total reviews

1

Average rating

5.0

All reviews

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