Rating

4.9

feedback

603

Reviews

chart

#1,143

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    15%
  • Less than a month
    32%
  • Less than a year
    44%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the exceptional customer service provided by the support team, highlighting quick responses, helpful assistance, and proactive problem-solving. Users appreciate the ease of use of the app, its customization options, and the ability to manage subscriptions effectively. The app's features, such as the ability to modify subscriptions without canceling and fair pricing, have been commended. However, there are a few mentions of issues like lack of transparency in pricing, the need for better shipping options, and some users finding the app not intuitive.

Highlights

Exceptional customer service and quick, helpful support
Ease of use and effective subscription management
Positive features like customization options and fair pricing
Issues with transparency in pricing and lack of intuitive interface

Rating Breakdown

  • 5
    94% (564 ratings)
  • 4
    4% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2024

So far so good, app support was amazing. I will say though that many of the features require higher payment tiers so just be mindful of that

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

After downloading countless overpriced and overly complicated apps with little to no support, Subify has been a breath of fresh air—and that's largely thanks to Miles! I was initially overwhelmed, trying to bring my ideas to life but struggling with the platform. Miles made the entire experience easy and enjoyable. He walked me through the app step by step, all while keeping things humorous and light. He even jumped in to make everything look exactly how I wanted. If you're using Subify, do yourself a favor and request his support. He's absolutely amazing!

Store

My Store

Using app

10 days

5 / 5 Share

Oct. 18, 2024

Pearl was available right away, ready to help with my questions, which were answered quickly. Very pleasant and helpful. I would recommend this app!

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Nareh was amazing with the customer service. All the changes I requested was made quickly and was extremely helpful in the process. I would definitely continue to use their service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Miles was great help and he put in so much detail and took his time to understand what we needed for our website. Thank You Miles!!

Store

Dr.TLR

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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