Rating

3.8

feedback

130

Reviews

chart

#645

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    5%
  • Less than a year
    58%
  • More than a year
    33%

Reviews Summary

Subliminator has received a mix of positive and negative reviews from users. On the positive side, many users praise the app for its high-quality products, reliable customer service, and fast response times. Customers appreciate the ease of tracking packages, the innovative product selection, and the overall quality of the items offered. Additionally, some users highlight the active and helpful community surrounding Subliminator, as well as the consistent product quality that has led to repeat purchases. However, on the negative side, some users have complained about issues with customer service, long shipping times, and difficulties with the app's functionality, such as uninstalling or canceling free trials. Despite these drawbacks, the majority of reviews emphasize the app's strengths in product quality and customer service.

Highlights

High-quality products and innovative selection
Reliable customer service and fast response times
Issues with customer service and long shipping times
Difficulties with app functionality like uninstalling or canceling free trials
Active and helpful community surrounding the app

Rating Breakdown

  • 5
    68% (89 ratings)
  • 4
    6% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    6% (8 ratings)
  • 1
    17% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 29, 2024

I have been using Subliminator for my POD store for awhile now and it has been outstanding. The couple of issues I did have were corrected quickly by support. I highly recommend!

Using app

12 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 26, 2024

how can i decline my free trial ????

Store

Leomeos

Using app

31 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Leomeos, Thank you for your feedback. We’re sorry to hear about your experience. It seems there might have been some confusion about how to manage your free trial. We’re here to help! You can always reach us directly via the 24/7 chat widget located in the bottom right corner of the app, or by emailing us at support@subliminator.com. Our support team is always happy to assist with any questions or concerns you may have. We’d appreciate it if you could update your review after we’ve resolved your issue, as it helps us maintain an accurate reflection of our app. Looking forward to helping you! Best regards, The Subliminator Team

2 / 5 Share

Aug. 5, 2024

trying to uninstall the app from my website and it won't let me strange?

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

July 5, 2024

Can't even make an account I have been waiting for over five minutes for the page to load so I can even attempt to make a product. Guess they will be losing out on my money.

Store

My Store

Using app

23 days

Developer Reply

Hello, We are sorry to hear about your experience with creating an account on our platform. We understand how frustrating this can be. Please try visiting our sign-up page again at https://app.subliminator.com/sign-up. If you still experience any issues, please use the chat button on our website located at the bottom right corner. Our team is ready to assist you promptly. Thank you for bringing this to our attention, and we hope to resolve this for you quickly. Best regards, The Subliminator Team

5 / 5 Share

May 25, 2024

i tested it out ... customer service responded fast and i like that .. i did the express shipping so it came faster ... i like that you are able to track the package easy so you know where it is at... the quality is awesome i ordered the basketball shorts... i should have ordered my first sample a long time ago

Using app

11 months

Total reviews

1

Average rating

5.0

All reviews

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