Rating

4.2

feedback

24

Reviews

chart

#1,178

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    4%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    38%

Reviews Summary

Subliminator is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted in the reviews include the outstanding product quality, reliable customer service, ease of design process, variety of unique products, and the supportive community. Customers appreciate the communication from the owner and the active moderators in the Facebook group. Additionally, many users praise the express shipping options and the transparency in pricing. On the other hand, negative feedback revolves around issues with shipping times, lack of customer service responsiveness, and some concerns about the cost of shipping being included in the product price.

Highlights

Outstanding product quality and reliable customer service
Ease of design process and variety of unique products
Supportive community and active moderators in the Facebook group
Express shipping options and transparency in pricing
Issues with shipping times and lack of customer service responsiveness

Rating Breakdown

  • 5
    75% (18 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    17% (4 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 29, 2024

I have been using Subliminator for my POD store for awhile now and it has been outstanding. The couple of issues I did have were corrected quickly by support. I highly recommend!

Using app

12 months

Total reviews

4

Average rating

5.0

1 / 5 Share

July 5, 2024

Can't even make an account I have been waiting for over five minutes for the page to load so I can even attempt to make a product. Guess they will be losing out on my money.

Store

My Store

Using app

3 minutes

Developer Reply

Hello, We are sorry to hear about your experience with creating an account on our platform. We understand how frustrating this can be. Please try visiting our sign-up page again at https://app.subliminator.com/sign-up. If you still experience any issues, please use the chat button on our website located at the bottom right corner. Our team is ready to assist you promptly. Thank you for bringing this to our attention, and we hope to resolve this for you quickly. Best regards, The Subliminator Team

5 / 5 Share

May 17, 2024

Subliminator is without a doubt the most reliable and communicative provider out of all the providers I have been using and provides a consistently high-quality product that I have never had a complaint about. Don't listen, or even believe, a lot of these negative reviews. I am a member of the Facebook group of users of Subliminator and the owner of the business is very communicative and helpful, as are the other users (of which there are hundreds or maybe thousands), but we see these people complaining all the time and it's always the same thing: 1. They expect the product to be shipped in 2 days. Subliminator may occasionally take a little longer than other providers, but not by that much. As long as you are transparent about the timeframe, customers are only too happy to wait. 2. People are talking about using other apps like Printify. They absolutely can't compete unless they resell Subliminators hoodies. 3. Many of these people never place an order and complain because they want someone to hold their hand and walk them through it. It's their own incompetence they should be annoyed at. These same people come into the groups and ask everyone for designs, niches, software, providers, "whats the best product". They don't do any research, have no idea, and just want to make money quick and get annoyed when they realise it might take a little effort. Every single product I have sent out has been given rave reviews, with people coming back to buy 5 or more. Customer service is always available during extended working hours (though they aren't 24/7 but that's fine), and they always action a request and get back to you via email if they have to. Most reliable and consistent POD supplier out there

Using app

Over 3 years

Total reviews

8

Average rating

3.6

5 / 5 Share

July 19, 2023

I recommend Suliminator. My Shopify store has yet to be launched, but I'm happy with the product selection and the ease of the design process. I can't offer any more details...my journey is just beginning.

Store

Kukloso

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

I just LOVE the way my high school alumni jerseys turned out that I had printed and fulfilled by Subliminator! Everything about my experience with them from mocking up on the website, to ordering, the quality and customer service has been the best. This most recent time, I had a pretty huge order and everything went so smoothly and I’m so thankful. Everything was right on time and the jerseys look amazing.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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