Subliminator
Sell high quality cut & sew print-on-demand products
Rating
3.8
feedback
129
chart
#510
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
6%
-
Less than a year
57%
-
More than a year
32%
Reviews Summary
The reviews for the Subliminator Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include fast customer service responses, high-quality products, easy tracking of packages, and innovative offerings. Users appreciate the reliability and communication from the provider, as well as the unique product selection. However, negative feedback revolves around issues with customer service, long shipping times, confusion during the checkout process, and delays in order processing. Some users also mentioned problems with uninstalling the app and difficulties in creating an account.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 5, 2024
Can't even make an account I have been waiting for over five minutes for the page to load so I can even attempt to make a product. Guess they will be losing out on my money.
Store
My Store
Using app
23 days
Hello, We are sorry to hear about your experience with creating an account on our platform. We understand how frustrating this can be. Please try visiting our sign-up page again at https://app.subliminator.com/sign-up. If you still experience any issues, please use the chat button on our website located at the bottom right corner. Our team is ready to assist you promptly. Thank you for bringing this to our attention, and we hope to resolve this for you quickly. Best regards, The Subliminator Team
May 25, 2024
i tested it out ... customer service responded fast and i like that .. i did the express shipping so it came faster ... i like that you are able to track the package easy so you know where it is at... the quality is awesome i ordered the basketball shorts... i should have ordered my first sample a long time ago
May 17, 2024
Subliminator is without a doubt the most reliable and communicative provider out of all the providers I have been using and provides a consistently high-quality product that I have never had a complaint about. Don't listen, or even believe, a lot of these negative reviews. I am a member of the Facebook group of users of Subliminator and the owner of the business is very communicative and helpful, as are the other users (of which there are hundreds or maybe thousands), but we see these people complaining all the time and it's always the same thing: 1. They expect the product to be shipped in 2 days. Subliminator may occasionally take a little longer than other providers, but not by that much. As long as you are transparent about the timeframe, customers are only too happy to wait. 2. People are talking about using other apps like Printify. They absolutely can't compete unless they resell Subliminators hoodies. 3. Many of these people never place an order and complain because they want someone to hold their hand and walk them through it. It's their own incompetence they should be annoyed at. These same people come into the groups and ask everyone for designs, niches, software, providers, "whats the best product". They don't do any research, have no idea, and just want to make money quick and get annoyed when they realise it might take a little effort. Every single product I have sent out has been given rave reviews, with people coming back to buy 5 or more. Customer service is always available during extended working hours (though they aren't 24/7 but that's fine), and they always action a request and get back to you via email if they have to. Most reliable and consistent POD supplier out there
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