Rating

3.8

feedback

24

Reviews

chart

#935

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    4%
  • Less than a month
    4%
  • Less than a year
    46%
  • More than a year
    38%

Reviews Summary

Subliminator has received a mix of positive and negative reviews from users. On the positive side, many users praise the app for its high-quality products, innovative features, and excellent customer service. Customers appreciate the unique products, top-notch print quality, and swift shipping options provided by Subliminator. The app's support team is responsive and helpful, and users find the community aspect engaging. Additionally, some users highlight the transparency of the app, especially in terms of shipping and pricing. On the negative side, some users have faced challenges with account creation, shipping delays, and difficulties in canceling subscriptions. There are also complaints about non-existent customer service, slow shipping, and issues with product delivery during the COVID-19 pandemic.

Highlights

High-quality products and print quality, innovative features, swift shipping options
Excellent customer service and responsive support team
Transparency in shipping and pricing
Challenges with account creation, shipping delays, difficulties in canceling subscriptions
Issues with non-existent customer service, slow shipping, product delivery during COVID-19 pandemic

Rating Breakdown

  • 5
    71% (17 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    4% (1 ratings)
  • 1
    17% (4 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Nov. 12, 2025

It is very difficult to try to cancel this subscription.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 29, 2024

I have been using Subliminator for my POD store for awhile now and it has been outstanding. The couple of issues I did have were corrected quickly by support. I highly recommend!

Using app

12 months

Total reviews

4

Average rating

5.0

1 / 5 Share

July 5, 2024

Can't even make an account I have been waiting for over five minutes for the page to load so I can even attempt to make a product. Guess they will be losing out on my money.

Store

My Store

Using app

3 minutes

Developer Reply

Hello, We are sorry to hear about your experience with creating an account on our platform. We understand how frustrating this can be. Please try visiting our sign-up page again at https://app.subliminator.com/sign-up. If you still experience any issues, please use the chat button on our website located at the bottom right corner. Our team is ready to assist you promptly. Thank you for bringing this to our attention, and we hope to resolve this for you quickly. Best regards, The Subliminator Team

5 / 5 Share

May 17, 2024

Subliminator is without a doubt the most reliable and communicative provider out of all the providers I have been using and provides a consistently high-quality product that I have never had a complaint about. Don't listen, or even believe, a lot of these negative reviews. I am a member of the Facebook group of users of Subliminator and the owner of the business is very communicative and helpful, as are the other users (of which there are hundreds or maybe thousands), but we see these people complaining all the time and it's always the same thing: 1. They expect the product to be shipped in 2 days. Subliminator may occasionally take a little longer than other providers, but not by that much. As long as you are transparent about the timeframe, customers are only too happy to wait. 2. People are talking about using other apps like Printify. They absolutely can't compete unless they resell Subliminators hoodies. 3. Many of these people never place an order and complain because they want someone to hold their hand and walk them through it. It's their own incompetence they should be annoyed at. These same people come into the groups and ask everyone for designs, niches, software, providers, "whats the best product". They don't do any research, have no idea, and just want to make money quick and get annoyed when they realise it might take a little effort. Every single product I have sent out has been given rave reviews, with people coming back to buy 5 or more. Customer service is always available during extended working hours (though they aren't 24/7 but that's fine), and they always action a request and get back to you via email if they have to. Most reliable and consistent POD supplier out there

Using app

Over 3 years

Total reviews

8

Average rating

3.6

5 / 5 Share

March 26, 2024

Subliminator is innovative app that offers top-notch, one-of-a-kind products with high-definition print colors, along with swift Express shipping. Both my customers and I are delighted with the quality. Additionally, my encounter with customer service was excellent.

Store

ELIVIOR

Using app

24 days

Total reviews

1

Average rating

5.0

All reviews

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