Scenty.dk review for Recharge Subscriptions
June 6, 2023
Unfortunately can't recommend this app if you already have an active subscription business. The migration is full of mistakes and no one is making sure to inform you what needs to be done when for a smooth transition. When the migration is done they just drop everything and won't even check up on charge errors from the migration. We had to discover all of these errors ourself and they are not helpfull to fix it when asked. We have lost A LOT of customers because of this migration. People are being charged wrong - either too many times or not at all when supposed to. This is your complete nightmare as a subscription business doing a migration.
We are sorry to hear that you had a difficult start to your time with Recharge. We have taken this review to our Migration Team and will be working to remedy our processes in the future based on your experience. - Ty | VP of Services