Scenty.dk review for Recharge Subscriptions

1 / 5

June 6, 2023

Unfortunately can't recommend this app if you already have an active subscription business. The migration is full of mistakes and no one is making sure to inform you what needs to be done when for a smooth transition. When the migration is done they just drop everything and won't even check up on charge errors from the migration. We had to discover all of these errors ourself and they are not helpfull to fix it when asked. We have lost A LOT of customers because of this migration. People are being charged wrong - either too many times or not at all when supposed to. This is your complete nightmare as a subscription business doing a migration.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

We are sorry to hear that you had a difficult start to your time with Recharge. We have taken this review to our Migration Team and will be working to remedy our processes in the future based on your experience. - Ty | VP of Services

Recharge Subscriptions for Shopify
Recharge Subscriptions
4.6 star
1,847 reviews

Recharge Payments Trusted Subscription App

Developer
Shopify App Store