Recharge Subscriptions for Shopify

Recharge Subscriptions

Recharge Payments Trusted Subscription App

Developer
View on App Store

Rating

4.5

feedback

1,700

Reviews

chart

#105

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    32%
  • More than a year
    55%

Reviews Summary

Recharge, a Shopify App for subscription businesses, has received mixed reviews from users. Positive aspects include fantastic customer support, helpful and responsive support teams, and effective onboarding processes. Users appreciate the assistance provided by specific team members and the continuous effort to improve the app's features. However, negative reviews highlight issues such as unexpected billing changes without proper notification, difficulty in obtaining refunds, and concerns about price increases without warning. Some users also mentioned limitations in customization and reporting functionalities.

Highlights

Fantastic customer support and responsive teams
Unexpected billing changes and refund difficulties
Continuous improvement of features
Price increases without warning
Limitations in customization and reporting functionalities

Rating Breakdown

  • 5
    84% (1,434 ratings)
  • 4
    6% (107 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (20 ratings)
  • 1
    5% (91 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2024

Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 5, 2024

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! Ty Bailey | VP of Services

5 / 5 Share

April 4, 2024

Matt was very professional and helpful. He stuck with me until the problem was fixed.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review! Ty Bailey | VP of Services

5 / 5 Share

April 4, 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! Ty Bailey | VP of Services

5 / 5 Share

April 4, 2024

Nena was so fast to respond and fix my issue. Great service!!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review - and the shoutout to Nena! Ty Bailey | VP of Services

All reviews

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