Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,927
chart
#3,070
Reviews Over Time
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Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted specific team members who went above and beyond to resolve their issues quickly and efficiently. The app itself was commended for its functionality, ease of use, and ability to improve store metrics. Users appreciated the range of integration options available and the helpful tutorials provided. However, some users mentioned limitations in customization for bundle interfaces and issues with pricing and subscription fees.
Highlights
Rating Breakdown
All reviews
Dec. 2, 2024
PROS: - Customer service is always very responsive and helpful. (Shoutout to Zachary!) - Custom bundles and periodic subscriptions have substantially improved store metrics across the board. - Analytics dashboard is easy to navigate and read at a glance. - Good range of integration options with other softwares/apps/services. CONS: - Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance. - Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.
Dec. 1, 2024
As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.
Nov. 28, 2024
Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in
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