Recharge Subscriptions App for Shopify

Recharge Subscriptions App

The subscription platform built for the fastest-growing brands
Developer
Recharge
Rating
4.8
Feedback
3,149
Reviews
Chart
#1,258
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most merchants praising Recharge for its responsive, knowledgeable, and friendly support team. Many reviewers specifically mention individual support agents by name and describe them as patient, proactive, communicative, and willing to go above and beyond to solve issues quickly. Customers also appreciate the app’s core subscription functionality, smooth migrations, helpful implementation guidance, and features that support complex subscription and bundle setups. Several reviews note that Recharge feels like a true partner, especially during onboarding, migration, and technical troubleshooting. The main negatives are less frequent but consistent: some users find parts of the app clunky, especially reporting, migration workflows, and certain decision paths that feel restrictive or require extra effort. A few reviews mention a learning curve, missing automation in reporting, or that the customer experience for end customers could be better. There are also isolated comments that the app may not be the best fit for everyone, but these are rare compared with the strong praise for support and overall reliability.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 4%
Less than a year 23%
More than a year 46%
All reviews
5 / 5 Share
Nov. 2, 2026

Store Using app Total reviews Average rating
Ayd Sverige — 1 5.0
5 / 5 Share
Oct. 28, 2026

Juan set up a brief Zoom meeting to help me understand the shipping settings and how to manage any changes we make to our profile moving forward. Much appreciated!

Store Using app Total reviews Average rating
Cocoon Apothecary Almost 3 years 8 5.0
5 / 5 Share
Oct. 27, 2026

Great platform, we've used it for many years and wouldn't be without it. Plus, the customer support is top-notch. I've had one-on-one calls with their team to look at ways of optimising our service using their platform. A great app and team behind it.

Store Using app Total reviews Average rating
CurraNZ - Australia Almost 8 years 1 5.0
5 / 5 Share
Oct. 26, 2026

excellent and quick help!

Store Using app Total reviews Average rating
Duty to Act Coffee Co. Over 6 years 1 5.0
5 / 5 Share
Oct. 26, 2026

Helpful live chat

Store Using app Total reviews Average rating
DabbaDrop Over 5 years 4 5.0
Developer Reply

Glad the chat was useful. Ping us any time!

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