Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,803
chart
#2,612
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
32%
-
More than a year
57%
Reviews Summary
The reviews for the Recharge Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers consistently praise the quick response times, helpfulness, and efficiency of the support staff, mentioning specific representatives like Kiki, Vinse Ridenour, Bryan Nguyen, Mallory C, Juan C, and others. Users appreciate the ease of managing subscriptions, the seamless integration with Shopify, and the robust features that allow for customization and automation of recurring payments. Additionally, the app's user-friendly interface and the continuous addition of new features are mentioned as significant benefits. However, there are a few negative reviews that mention significant price increases, difficulties in reaching customer support, and issues with service quality and responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2024
The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the start of the process left us a little nervous as a small business, but everything was great.
July 24, 2024
July 23, 2024
I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.
July 23, 2024
Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!
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