Rating

4.6

feedback

1,927

Reviews

chart

#3,070

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    31%
  • More than a year
    59%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted specific team members who went above and beyond to resolve their issues quickly and efficiently. The app itself was commended for its functionality, ease of use, and ability to improve store metrics. Users appreciated the range of integration options available and the helpful tutorials provided. However, some users mentioned limitations in customization for bundle interfaces and issues with pricing and subscription fees.

Highlights

Excellent customer service and support
App functionality and ease of use
Range of integration options
Limitations in customization
Issues with pricing and subscription fees

Rating Breakdown

  • 5
    85% (1,636 ratings)
  • 4
    6% (116 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (111 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

Great support from the team as always

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Helpful rep

Using app

Almost 7 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 2, 2024

PROS: - Customer service is always very responsive and helpful. (Shoutout to Zachary!) - Custom bundles and periodic subscriptions have substantially improved store metrics across the board. - Analytics dashboard is easy to navigate and read at a glance. - Good range of integration options with other softwares/apps/services. CONS: - Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance. - Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.

Store

Örlö

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 28, 2024

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in

Using app

Over 1 year

Total reviews

1

Average rating

4.0

All reviews

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