Recharge Subscriptions for Shopify

Recharge Subscriptions

Recharge Payments Trusted Subscription App

Developer
View on App Store

Rating

4.5

feedback

1,739

Reviews

chart

#94

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    32%
  • More than a year
    57%

Reviews Summary

The reviews for the Recharge Shopify App are overwhelmingly positive, highlighting the ease of use, excellent customer support, and seamless onboarding process. Customers appreciate the app's features for managing subscriptions and collecting recurring revenue. The support team, including individuals like Vincent, Bryan Nguyen, Jairus Streight, Nikola C., and others, is praised for being helpful, responsive, and knowledgeable. However, there are some negative reviews mentioning issues such as sudden price increases without adequate warning, billing problems, and lack of communication regarding changes in billing cycles.

Highlights

Positive feedback on ease of use and customer support
Praise for the onboarding process and helpful support team
Issues with sudden price increases and billing problems
Lack of communication regarding changes in billing cycles
Positive comments on the app's features for managing subscriptions

Rating Breakdown

  • 5
    84% (1,469 ratings)
  • 4
    6% (107 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (20 ratings)
  • 1
    6% (97 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 17, 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue. But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one. We're really satisfied with Recharge!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

The best in the business for eComm whether small or big business on Shopify.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Great support team (shoutout Irving!), works well, key to our business.

Store

Proper

Using app

Almost 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

May 15, 2024

Customer support is superb which for me is very important!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2024

Very good app for subscriptions and well integrated with Shopify!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more