Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,882
chart
#2,230
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
32%
-
More than a year
58%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlighted the quick response times, knowledgeable support staff, and the willingness of the team to go above and beyond to resolve issues. The app itself was described as user-friendly, easy to set up, and effective in managing subscriptions. However, there were a few negative reviews that mentioned unexpected price increases without prior notification, leading to dissatisfaction among some users. Despite this, the majority of reviews emphasized the app's functionality and the exceptional support received from the team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 17, 2024
Very good customer service
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 16, 2024
We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!
We appreciate you leaving a review! - Ty Bailey | VP of Services
Oct. 16, 2024
Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!
Using app
Over 3 years
Total reviews
1
Average rating
5.0
Thank you for the five star review! - Ty Bailey | VP of Services
Oct. 16, 2024
its great
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 14, 2024
Recharge support reached out within 24 hours and resolved the issue for us.
We appreciate you leaving a review! - Ty Bailey | VP of Services
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