Rating

4.6

feedback

1,795

Reviews

chart

#17

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    32%
  • More than a year
    57%

Reviews Summary

The reviews for the Recharge Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers consistently praise the quick response times, helpfulness, and efficiency of the support staff, mentioning specific representatives like Kiki, Vinse Ridenour, Bryan Nguyen, Mallory C, Juan C, and others. Users appreciate the ease of managing subscriptions, the seamless integration with Shopify, and the robust features that allow for customization and automation of recurring payments. Additionally, the app's user-friendly interface and the continuous addition of new features are mentioned as significant benefits. However, there are a few negative reviews that mention significant price increases, difficulties in reaching customer support, and issues with service quality and responsiveness.

Highlights

Exceptional customer support and quick response times
Ease of managing subscriptions and seamless integration with Shopify
Robust features for customization and automation of recurring payments
Positive feedback for specific support representatives like Kiki, Vinse Ridenour, Bryan Nguyen, Mallory C, Juan C, and others
Negative reviews mentioning significant price increases, difficulties in reaching customer support, and issues with service quality and responsiveness

Rating Breakdown

  • 5
    85% (1,520 ratings)
  • 4
    6% (107 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (101 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 18, 2024

Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

July 17, 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you leaving a review! - Ty Bailey | VP of Services

5 / 5 Share

July 11, 2024

Très bon service

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! - Ty Bailey | VP of Services

All reviews

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