Recharge Subscriptions App
All reviews
Some of the best customer experience I've ever received. Props to their team for helping us through a complex issue and sticking with us every step of the way!
Had a wonderful experience working with Roberto Schmidt during the Recharge -> Shopify migration. We spoke in a pre-migration meeting and he was able to walk me through every nuance and identify every scenario that could possibly go wrong while reassuring me that they have protocols in place for all of those. We performed some testing together and saw that the results were what we expected and he finished the full migration on the following Monday. Throughout the process he has done a very good job at responding to questions and keeping us informed on what is going on. I don't think this migration would have been this smooth with anyone else.
With great support from Arlon, we built a unique subscription model from scratch.
Fast and easy. Very responsive. Thank you!
Ive been very satisfied with how helpful the Recharge team has been. I especially appreciate the complimentary strategy sessions with team members like Sean and Ben who have helped to optimize the value we get out of Recharge. It feels like Recharge is a true partner, not just a software we are paying for.
The Customer Service is outstanding! I'm typically not a tech-savvy person, but one of your Customer Service Reps (Jack G.) made getting our merchant services migration simple to understand. That combined with his personal help allowed us to achieve the task with minimal 'discomfort.' Thanks!
Darius has been really helpful with our subscription migration planning. Highly recommend recharge. Chris
Very helpful and supported me through the issue faced
Clar was SO helpful in building an automated flow with me. Although it seemed straightforward what I was asking for, it was very fiddly to build. But Clar remained patient throughout and continued to help support me from Live chat to email. Thank you :)
We have a great experience with Recharge so far: responsive CSM and support, new features and QoL improvements pop up from time to time Definitely recommend!
Great support team, issues were handled very fast and with clear communication.
Thank you for sharing this! Fast resolution with clear communication is exactly what we aim for every time. Really glad that came through for you. We appreciate the kind words and the 5 stars!
Market leader for a reason! We finally migrated to Recharge after using a different subscription app.. The team at Recharge helped with the migration and carefully guided us through the process. We are really happy with Recharge.
Welcome to Recharge and thank you so much for this wonderful review! Migration is a big decision and we're really glad the team was able to guide you through it carefully and make the transition feel manageable. So happy to have you with us!
We recently migrated our subscription program to Recharge, and the experience was smooth from start to finish. Arlon, from the Implementations team, was responsive, patient, and genuinely helpful at every step — answering our questions quickly and making sure we felt confident in the accuracy of our data before going live. What we appreciated most was how proactive and transparent he was throughout the process. Whenever we raised a question, he took the time to explain things clearly rather than just giving a quick fix, which made the whole process feel collaborative rather than transactional. We'd recommend Recharge to any merchant looking for a subscription platform backed by an implementations team that actually cares about getting things right.
Thank you for taking the time to share this! A smooth migration experience that leaves you feeling confident in your data before go-live is exactly what we work toward, and it's wonderful to hear Arlon delivered that for you. We'll make sure he sees this. Welcome to Recharge!
This app is great addition to our website, and the support team was incredible! Arlon helped nuture the entire process of getting our subscription and bundles set up. He was so helpful, organized and made our launch go so smoothly!
Thank you so much for this! A smooth launch for subscriptions and bundles together is no small feat, and we're really glad Arlon was there to keep everything organized and on track for you. He'll be so happy to read this and we'll make sure it gets passed along. Welcome to Recharge!
Super helpful. Nikola C is one of the most helpful support persons and took the time to answer all of my questions.
Thank you for this! Taking the time to answer every question thoroughly is something Nikola C truly excels at, and it's wonderful to hear that showed up for you. We'll make sure he sees this. We appreciate the 5 stars!
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