Recharge Subscriptions

July 25, 2024

The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the start of the process left us a little nervous as a small business, but everything was great.

July 24, 2024

July 23, 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

July 23, 2024

Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!

July 21, 2024

Support is fantastic!

July 19, 2024

Vinse was a fantastic resource while we were migrating; thanks again!

July 19, 2024

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

July 19, 2024

An easy implementation experience. Very grateful for the team that walked us through every step of the way with diligence. Excited for the stats to come!

July 18, 2024

Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!

July 17, 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

July 16, 2024

July 12, 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

July 11, 2024

Très bon service

July 10, 2024

Recharge's customer service team is unrivaled. No matter how small you are as a business, they make you feel like you're their only customer.

July 10, 2024

July 10, 2024

We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't. When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!

July 9, 2024

Fast customer service. Randy was very helpful!

July 8, 2024

Kick ass service. Loved it

July 8, 2024

Irving was so fast to respond and resolved my issue quickly!

July 8, 2024

Parfait ! Retour rapide