Recharge Subscriptions App
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Great app for managing subscriptions on Shopify. It's straightforward to use, and their support team is fast, friendly, and very helpful in getting everything set up properly. 5 stars!
Customer service very good but app not brilliant, Very poor customer experience (our customers).
Thank you for the honest feedback, and we're really glad to hear the customer service side has been a positive experience. The concerns about the customer-facing experience are something we take seriously and genuinely want to understand better. Please don't hesitate to reach out to our support team so we can dig into what your customers are running into. We'd love the opportunity to make things right.
Nikola was really helpful
Thank you! Nikola will be so happy to hear this and we'll make sure he sees it. Really glad he was able to help. We appreciate the 5 stars!
Great customer service thank you
Thank you so much! Great customer service is what we aim for every time, and it's wonderful to hear it came through for you. We appreciate the kind words!
So responsive and helpful beyond their remit!
Going beyond is honestly one of our favorite things to hear - it's a sign our team genuinely cares. So glad the responsiveness and helpfulness showed up for you. Thank you for sharing this!
Thank you for the 5 stars! We truly appreciate your support and are glad to have you with us. We're here whenever you need anything!
Thank you for the 5 stars! We appreciate your support and are happy to have you with us. Don't hesitate to reach out anytime!
Platform working really well for us. The portal is packed with data. Their customer support is also excellent (thanks Nikola).
Really glad the platform is working well for you and that the portal has been useful! Nikola will be happy to see the shoutout too. Thanks for taking the time to share!
Thank you for the 5 stars! We really appreciate it and we're always here if you need anything.
Thank you so much! We love having you with us. Reach out anytime!
Vuk was very helpful and friendly! Helped resolve my outstanding issues
So glad Vuk was able to get everything sorted for you! Friendly and effective is exactly what we aim for. Thanks for sharing!
Thank you for the love! We're grateful to have you with us and we're here whenever you need us.
Agent is helpful.
Glad we could help! Thanks for taking a moment to share and don't hesitate to reach out anytime.
Super helpful and polite! Thank you :)
Thank you so much for this lovely review! We're really glad Pierre was able to help — we'll make sure he hears your kind words. Feedback like this genuinely means a lot to the team, and we're always here if you need us!
Perfect for our business needs and technical/account support are attentive and extremely helpful. They guided us through a complex platform change seamlessly.
Thank you for the kind words! We're so glad our support team could help. Feedback like this genuinely means a lot — don't hesitate to reach out anytime!
Thank you for taking the time to leave a review — we really appreciate it! If you ever have feedback or questions, we're always here to help.
Support has been very responsive and helpful. Recommend them with both hands!
Thank you for the kind words! We're so glad our support team could help. Feedback like this genuinely means a lot — don't hesitate to reach out anytime!
The service itself is a bit clunky in that reporting requires a bit of learning curve and there is no reporting automation as far as I know, but on the plus side the core functionality works and their support team is responsive, personable, and very helpful!
Thank you for your review and your feedback! We're so glad our support team could help. Feedback like this genuinely means a lot — don't hesitate to reach out anytime!
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