Recharge Subscriptions App

We've had a great experience migrating from BigCommerce to Shopify. Arlon and Julmar from the migration team have been incredibly helpful throughout the process, making sure our specific needs were met and everything worked smoothly with our custom setup.

Juan set up a brief Zoom meeting to help me understand the shipping settings and how to manage any changes we make to our profile moving forward. Much appreciated!

Great platform, we've used it for many years and wouldn't be without it. Plus, the customer support is top-notch. I've had one-on-one calls with their team to look at ways of optimising our service using their platform. A great app and team behind it.

excellent and quick help!

Helpful live chat

I've taken over Recharge & Shopify in a new technology role and I recently familiarized myself with the app, which prompted me to ask some questions to their tech support team. I was pleasantly surprised that one of their developers immediately replied to my support ticket with direct answers! Not only that, but the dev went above and beyond to correspond with me and even provide video reference that illustrated what I want to do - this is rare and highly, highly valued! To get this level of support on the technical side of things is extremely reassuring and I personally feel that the Recharge support team is exceptional. Moreover, Recharge as an app is very well thought through and features any functionality one might need in a modern, high-volume e-commerce ecosystem. Highly, highly recommended!

Jaden was great, very communicative about what I needed to know and how he was managing the details, provided the exact answer I needed and assisted with another issue that had been bothering me as well as an add-on. Excellent service with a great can-do attitude and kind demeanor. I hope I talk with Jaden next time I need some assistance!

AJ was superb! He went above and beyond with assisting me with my inquiries and provided resolution with the issues I had.

Solid subscription app. Recently migrated back to Recharge as they had made some improvements that fit our business needs better. Migration process was overall smooth, but required quite a bit more effort on our part than previous migrations to ensure all subscriptions were correct. Support during this process was available via email.

very helpful!

Vuk Kuzmanovic was very helpful when I needed support!

Love the tracking capability. It's also easy to provision our subscriptions and tiers for the subscriptions.

Once I was able to speak with a human I was able to get my issue resolved. Sterling was very helpful in figuring out why my automatic discounts weren’t working. I appreciated their help tremendously!

Eduardo, was a great help in solving some platform issues quickly and kept us updated at every step while the tech team got everything sorted.

Some of the best customer experience I've ever received. Props to their team for helping us through a complex issue and sticking with us every step of the way!

Had a wonderful experience working with Roberto Schmidt during the Recharge -> Shopify migration. We spoke in a pre-migration meeting and he was able to walk me through every nuance and identify every scenario that could possibly go wrong while reassuring me that they have protocols in place for all of those. We performed some testing together and saw that the results were what we expected and he finished the full migration on the following Monday. Throughout the process he has done a very good job at responding to questions and keeping us informed on what is going on. I don't think this migration would have been this smooth with anyone else.

With great support from Arlon, we built a unique subscription model from scratch.