Recharge Subscriptions App
All reviews
Review RSS feed
Thank you for the 5 stars! Really glad to have you with us and we're always here if you need us.
Nena was incredibly fast to respond and very friendly throughout our interaction. She resolved my query quickly and made the whole process easy. Excellent support!
Nena is great and we're so happy she could take care of things for you! Fast, friendly support is something we genuinely prioritize and it's always nice to hear when it comes through. Thanks for sharing!
Thank you for the 5 stars! It means a lot to us. We're here whenever you need anything!
So grateful for the support! We love having you with us. Don't hesitate to reach out anytime.
This is my first time using Recharge. Milutin was very helpful with my many questions. Thank you.
Welcome to Recharge! Starting with a new platform always comes with questions, and we're really glad Milutin could make the onboarding experience a smooth one. Excited to have you on board!
Genuinely impressive app, and equally impressive support team behind it. Leading up to our launch we had a really tricky case we were trying to accomplish and their whole team got behind us to help track down a solution. Highly recommend Recharge to anyone working with bundles or subscriptions (or both!).
This is so great to read! Bundles and subscriptions together can get complex, and we're really proud of what Recharge can do there. Knowing our team was able to show up for you in the lead-up to launch and help you find a path forward means everything. Best of luck with the launch and beyond!
We just completed a full migration from PayWhirl to Recharge and the experience was amazing. The platform is powerful and flexible, and the support made all the difference. A special thank you to Arlon, who was incredibly helpful, fast, and precise in solving a complex shipping issue across thousands of subscriptions. Everything works perfectly now. Highly recommend.
Congratulations on completing the migration! We know those aren't small undertakings, and we're so glad the experience felt worth it. Arlon is a rockstar and we'll absolutely pass along your appreciation. Welcome to Recharge and thank you for the thoughtful review!
Thank you so much for the love! We're glad to have you with us.
Thank you for the 5 stars! We really appreciate it and we're always here if you need us.
Juan is the best, very professional he is always quick in his answers and always competent. He has helped us use Recharge at its best !
Juan is one of a kind! We're so glad he's been such a consistent and reliable presence for your team. Our goal is always to help you get the absolute most out of Recharge, and it sounds like he's delivering on that every time. Merci!
We recently migrated back to Recharge, and this was our fourth subscription platform migration. Recharge was actually our very first subscription platform, and we decided to come back because it has grown tremendously since we last worked with the team. I was excited to take advantage of all the new features and improvements. Every migration comes with challenges you can't always prepare for, and I was very honest with the Recharge team about how nervous I was to make another move given our past experiences. From start to finish, the entire team, from Sales to Migrations to Support, has been incredible. I almost feel bad that I take longer to respond than they do. Leah, Arlon, Roshan, Alex, Zachary, and Amber have all been outstanding, especially Arlon, who drove our migration from start to finish. Despite the expected migration hiccups here and there, this has been the smoothest, most organized, and most supportive migration we've experienced. Subscription migrations were relatively new territory for me, but I never once felt intimidated or unsupported. The team walked me through every step of the process, answered what felt like a million questions, and always made the time to ensure I understood not just the "how" but the "why." We truly appreciate all of your hard work and are looking forward to a long partnership with Recharge. Hopefully, this is our last subscription migration :)
Welcome back! We love this so much. Coming back after experiencing other platforms and choosing Recharge again is genuinely the best compliment we could receive. A lot has changed, and we're proud of how far the platform has come. We hope this chapter with us is the best one yet, and we're here for anything you need along the way.
Super helpful, responsive support, which is not usual nowadays
We really take this to heart! Responsive, real support is something we care deeply about, and it's not something we ever want to be the exception to the rule. Thank you for noticing and for sharing!
Milutin helped with my issue promptly and effeciently
So glad Milutin could get you sorted! Quick and efficient is the goal every time. Thanks for the review!
been using recharge for a while and their support is next level. I had a complex issue and a team member Ola jumped on a call with me. he was extremely knowledgeable and tested what we wished to implement on a demo site so we could be rest assured our customers wouldn't be affected if i got it wrong! He's a credit to the team and just shows how seriously recharge take support. thank you
This one really means a lot to us. Ola jumping on a call and testing things on a demo site first before touching your live store - that's the kind of thoughtfulness we want our whole team to bring. We're lucky to have him, and we're lucky to have merchants like you who notice and appreciate that extra care. Thank you!
Thanks so much for the 5 stars! We're glad to have you with us and we're here whenever you need anything.
Une plutôt bonne application de gestion d'abonnement très complète !
Merci beaucoup pour votre avis ! Nous sommes ravis que Recharge réponde à vos besoins en gestion d'abonnements. Si vous avez des suggestions sur ce qui pourrait transformer ces 4 étoiles en 5, n'hésitez pas à nous contacter, nous sommes toujours à l'écoute !
The customer support from Mariah was perfect. Responsive, efficient, and a very positive attitude... could not have asked for anything more.
Mariah is wonderful and we're so glad she was able to be there for you! Having a platform you can rely on is important, and having a team behind it that actually shows up? That's what we're here for. Thank you for the kind review!
Great support, thanks
Thank you! Really appreciate you taking a moment to share. We're always here when you need us!
The technical support is great! They help out even with Shopify specific questions and assist with integration of lots of settings. Jaden went above and beyond to help me with a very specific discount question I was struggling with, and his advice helped a ton!
Love hearing this! Recharge is built to be flexible and powerful, and it means a lot when our team is able to help you get the most out of it, even when the questions get technical or specific. Jaden will be so happy to know his advice made a real difference. Thanks for taking the time to share!
Jaden W. our customer support agent: was informed and gracious! He went above and beyond the call of duty to help extricate and provide historical information that was needed for a time sensitive matter to our company/store.
Thank you so much for this! Jaden will be thrilled to hear the kind words. We know how much it matters when something is both time-sensitive and important to your business, and we're really glad he was able to come through for you. That's exactly the kind of support we want every merchant to experience with Recharge.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.