All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Jaden W. Helped me get some things fixed up on the site! So grateful for Recharge making things simple to use for our customers and easy for our business! Definitely recommend.

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Nick from Eshop was awesome with helping us set up customer look for our subscription widget

Using app

Over 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 11, 2025

Great customer support and always adding new features!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your kind words. We’re happy to hear our customer support has been helpful and that you’re enjoying the steady stream of new features. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 11, 2025

Excellent customer service! Yajaira is very knowledgeable and responsive. Thank you for your world class customer service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback. I’m glad Yajaira provided such knowledgeable and responsive support. We’ll make sure she sees your message. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 11, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five-star rating. We appreciate your partnership with Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Dec. 10, 2025

Great app, the team are always on hand for support too

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing this. I’m happy to know the app has been working well for you and that our team has been consistently available when you need support. Ty Bailey | VP of Services

5 / 5 Share

Dec. 9, 2025

Recharge has lots of features and excellent tech support when you need it.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the thoughtful review. I’m glad you’ve found the features valuable and that our tech support has been there when needed. Ty Bailey | VP of Services

5 / 5 Share

Dec. 9, 2025

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five stars. We’re glad to support your subscriptions. Ty Bailey | VP of Services

5 / 5 Share

Dec. 9, 2025

Die Integration der App verlief zwar nicht vollständig reibungslos, insbesondere im Hinblick auf den Import bestehender Abonnenten aus einer anderen App. Letztlich stellte sich jedoch heraus, dass es sich lediglich um ein Formatierungsproblem in Numbers handelte, wodurch der Import zunächst nicht funktionierte – kein technischer Bug der App. Eine weitere kleine Baustelle war die Verlinkung in Shopify, damit Kunden ihre Abonnements selbstständig bearbeiten können. Hier hat es etwas gedauert, bis eine passende Lösung gefunden wurde. Besonders hervorheben möchten wir die Unterstützung durch das Supportteam: Die Hilfe war äußerst schnell, geduldig und kompetent, sodass wir die App innerhalb von nur drei Tagen vollständig und ganz nach unseren Vorstellungen zum Laufen bringen konnten.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this detailed feedback. I’m glad the support team was able to guide you through the formatting issue and help you get everything running the way you envisioned. It’s great to hear you were up and fully live within just a few days. Ty Bailey | VP of Services

5 / 5 Share

Dec. 8, 2025

Amazing experience - Especially with Nick from e-Shop Genius. He helped me with a custom solution that I struggled with for DAYS... He fixed in in hours. Great guy, would recommend him and the software

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this experience. I’m happy to hear Nick was able to solve something you had been working on for days and provide a custom solution that made a real difference. Ty Bailey | VP of Services

5 / 5 Share

Dec. 8, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five-star rating. We appreciate your trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Dec. 6, 2025

Jake was spot-on with the issue! thanks Jake!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for calling out Jake’s help. I’m glad he was able to identify and resolve your issue so quickly. Ty Bailey | VP of Services

5 / 5 Share

Dec. 5, 2025

Great experience. Thanks!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Appreciate the kind words. Glad to hear your experience has been a positive one. Ty Bailey | VP of Services

5 / 5 Share

Dec. 3, 2025

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great rating. We’re happy Recharge has been working well for you. Ty Bailey | VP of Services

5 / 5 Share

Dec. 3, 2025

Store

Bambuyu

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We’re proud to support your business and appreciate your trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Dec. 2, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the strong rating. We’re glad to have you as part of the Recharge community. Ty Bailey | VP of Services

5 / 5 Share

Dec. 2, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five-star rating. We appreciate your continued trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Dec. 1, 2025

The customer service is exceptional. I had an issue with my recharge widget that had me bounced between Shopify customer support and Recharge customer support, until I was connected with Thomas J from Recharge. He guided me step by step on what I needed to do to fix my problem and got it address in a very timely manner, and was very patient dealing with me. It feels good and makes me feel safe to know that I can speak to a knowledgable human being very quickly, as that is something not every app can offer.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this detailed and thoughtful review. I’m thrilled Thomas was able to guide you through the fix and make the process clear and stress-free. We take pride in providing real, human support when it matters most, and I’m glad that came through in your experience. Ty Bailey | VP of Services