All reviews

Rating Breakdown

  • 5
    88% (1,844 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,899)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2026

Arlon provided excellent support during the implementation of our Subscription Program. He was consistently responsive, attentive to our specific requirements, and proactive in offering clear and effective solutions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

amber is great! she was extremely helpful in helping me navigate a confusing problem I was dealing with.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Support have been very helpful.

Store

WAG

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2026

Friendly and fast support, good standards this company has. I like that the agents talk friendly and not the formal corporate scripts.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2026

We're loving this Recharge subscription app. Helps centralize our subscription management and customer experience from visit to purchase to post-purchase. Huge value add! Vince was amazing at helping us migrate over. Definitely ask for him! ~Skin At Peace

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

This is wonderful to hear. I’m glad the platform has helped centralize your subscription experience and that Vinse made your migration smooth and successful. Ty Bailey | VP of Services

5 / 5 Share

March 27, 2026

Arlon and the migration team did an excellent job with helping us seamlessly move our clients from our old subscription platform to ReCharge. We had a solid project plan and Arlon helped us manage risk by ensuring our go live dates are realistic and we were able meet our deadlines without a hitch. 10/10.

Store

Cworks

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

This is great feedback. I’m glad Arlon and the migration team were able to guide you through a smooth transition and keep everything on track from planning through launch. Ty Bailey | VP of Services

5 / 5 Share

March 27, 2026

Juan came in, explained everything, showed me how to navigate the software, and once the main issue was resolved, he emailed me to follow up the ensure that it didn't happen again. Great service!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing this. I’m glad Juan took the time to walk you through everything and followed up to ensure the issue stayed resolved. Ty Bailey | VP of Services

5 / 5 Share

March 26, 2026

Recharge is working very well for us. The support we received recently from Matt was outstanding and made a big difference. Kudos to him and his team.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Appreciate the kind words. I’m glad Recharge has been working well for your team and that Matt’s support made a meaningful impact. Ty Bailey | VP of Services

5 / 5 Share

March 24, 2026

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the five-star rating. We’re grateful to be working with you. Ty Bailey | VP of Services

5 / 5 Share

March 23, 2026

Store

VNI

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your support and partnership. Ty Bailey | VP of Services

5 / 5 Share

March 23, 2026

Wilson was so helpful while we added the Referrals Program to our site and connected it to Klaviyo so that the unique Recharge links for each customer appeared in the individual Klaviyo emails. He always replied promptly, listened to my exact questions and offered me solutions, even sending screen shots and movies.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a detailed review. I’m glad Wilson was able to support you through the referrals setup and Klaviyo integration with clear guidance and responsiveness. Ty Bailey | VP of Services

5 / 5 Share

March 20, 2026

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the strong rating. We’re happy to support your subscriptions. Ty Bailey | VP of Services

5 / 5 Share

March 20, 2026

I spoke with Duska from the Technical Support team today, and it was genuinely one of the best customer service experiences I’ve ever had. I had been trying to get this issue resolved for several weeks without success, but she was the only one who managed to identify, follow up and fix the problem. Thank you so much!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

This is wonderful to hear. I’m glad Duska was able to step in, stay persistent, and ultimately resolve an issue that had been ongoing. Thank you for recognizing her effort. Ty Bailey | VP of Services

5 / 5 Share

March 19, 2026

Jaden was very kind and super helpful! Solved all of my problems very quickly and efficiently!

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Appreciate you recognizing Jaden’s help. I’m glad she was able to help towards a resolution. Ty Bailey | VP of Services

5 / 5 Share

March 19, 2026

Store

Foodery

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your support. Ty Bailey | VP of Services

5 / 5 Share

March 26, 2026

The recharge chat support is the best and quickest support I could get. Jack from the recharge team helped me solve one of the request specific for my company which was very useful for me. Thank you recharge team! Appreciate it!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the thoughtful review. I’m glad Jack was able to help with your specific request and provide quick, effective support. Ty Bailey | VP of Services

5 / 5 Share

March 18, 2026

I find it a very effective application for our stores. The support available is also excellent. I highly recommend.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate your feedback. I’m glad the platform has been effective for your stores and that support has been strong. Ty Bailey | VP of Services

5 / 5 Share

March 18, 2026

Jack was very prompt and helped me solve my issue with ease!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. I’m glad Jack was able to help you quickly and resolve your issue. Ty Bailey | VP of Services

5 / 5 Share

March 18, 2026

Wonderful service and excellent customer support. Very helpful, responsive, and clear in communication.

Using app

About 7 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the feedback. I’m glad the team has been helpful to you. Ty Bailey | VP of Services

5 / 5 Share

March 16, 2026

Great customer service and platform

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback. I’m glad you’re enjoying both the platform and the customer service experience. Ty Bailey | VP of Services