All reviews

Rating Breakdown

  • 5
    85% (1,626 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (110 ratings)
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5 / 5 Share

Nov. 19, 2024

Phenomenal app with lots of functions and a great support team that guides you through the entire process.

Store

RESPIRA

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful. We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive. Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Great integration with Shopify. Easily customisable. Great Support

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 14, 2024

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.

Using app

Over 2 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 12, 2024

Store

Kismet

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Excellent platform and customer service.

Store

Codeage

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Their support team is fantastic!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

quick and efficient support team - thanks so much

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 7, 2024

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Using app

About 8 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 6, 2024

I am impressed with the customer service. I needed help and they were on it.

Store

beJoyly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Amazing application that increased our sales significantly. Their customer service is great

Using app

Over 2 years

Total reviews

6

Average rating

5.0