All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,900)
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5 / 5 Share

March 3, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your support. Ty Bailey | VP of Services

5 / 5 Share

March 3, 2026

great customer service

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for the kind words. I’m glad our customer service team delivered a great experience. Ty Bailey | VP of Services

5 / 5 Share

March 3, 2026

Tech Support team is responsive and knowledgeable, willing to go the extra mile for clients!

Store

Sprinly

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your feedback. I’m glad the team has been helpful. Ty Bailey | VP of Services

5 / 5 Share

March 2, 2026

Jaden is one of the best CSR that ever assisted me. Keep doing a great job, Jaden!

Using app

About 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words about Jaden. I’m glad he made such a strong impression and provided great support. Ty Bailey | VP of Services

5 / 5 Share

March 2, 2026

Onboarding with Recharge has been so simple. The platform is super user friendly and our onboarding manager Vinse has been an absolute star! It's early days for us on Recharge but I am loving the experience so far.

Store

111SKIN

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

This is great to hear. I’m glad onboarding has been smooth and that Vinse has been such a strong partner early in your journey. Ty Bailey | VP of Services

5 / 5 Share

Feb. 27, 2026

Roberto was extremely helpful in answering my questions (and I had a lot)! Very patient and kind, and talked me through everything so it was easier to understand. They sent screenshots of everything they were explaining, and even ran a test scenario for me! Learned a lot and will be taking stuff back to my team. Thanks so much for your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

This is wonderful to hear. I’m glad Roberto took the time to walk through everything clearly and provide thorough support. We appreciate you taking that knowledge back to your team. Ty Bailey | VP of Services

5 / 5 Share

Feb. 26, 2026

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the five stars. We’re proud to support your subscriptions. Ty Bailey | VP of Services

5 / 5 Share

Feb. 25, 2026

Splendid, wonderful. Max was quick and efficient.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the kind words. I’m glad Max was able to provide quick and efficient support. Ty Bailey | VP of Services

5 / 5 Share

Feb. 25, 2026

Amazing support from recharge team especially Mariah. Everytime we are in struggle they help us out. Thank you a lot!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate this. I’m glad Mariah and the team continue to show up for you whenever challenges arise. Ty Bailey | VP of Services

5 / 5 Share

Feb. 24, 2026

Max was incredibly helpful, resolving our issues changing our shipping options on our website. We love ReCharge

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the thoughtful feedback. I’m glad Max was able to resolve the shipping changes quickly and keep everything running smoothly. Ty Bailey | VP of Services

5 / 5 Share

Feb. 24, 2026

Great help via AI and live agents like Max.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing this. It’s great to hear both our AI tools and live agents like Max have been helpful when you need support. Ty Bailey | VP of Services

5 / 5 Share

Feb. 24, 2026

Vinse was amazing and very helpful!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words about Vinse. I’m glad he was able to provide the support you needed. Ty Bailey | VP of Services

5 / 5 Share

Feb. 23, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the strong rating. We’re grateful to support your subscription program. Ty Bailey | VP of Services

5 / 5 Share

Feb. 21, 2026

Great set-up experience with Vinse. All went smoothly

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear the setup went smoothly. I’m happy Vinse was able to make the experience seamless for your team. Ty Bailey | VP of Services

5 / 5 Share

Feb. 20, 2026

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We appreciate your trust and partnership with Recharge. Ty Bailey | VP of Services

5 / 5 Share

Feb. 17, 2026

Using app

Over 5 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for the five stars. We’re proud to support your subscription program. Ty Bailey | VP of Services

5 / 5 Share

Feb. 16, 2026

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the strong rating. We appreciate your continued trust in Recharge. Ty Bailey | VP of Services

5 / 5 Share

Feb. 13, 2026

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We’re grateful to be working with you. Ty Bailey | VP of Services

5 / 5 Share

Feb. 12, 2026

Taylor was incredibly helpful finding a resolution to an issue other support agents were unable to assist with.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate you sharing this. I’m glad Taylor was able to find a resolution and provide the support you were looking for. Ty Bailey | VP of Services

4 / 5 Share

Feb. 10, 2026

it was difficult to get to speaking with a representative, but once I was able to speak with a representative, Zachary was a HUGE help!

Using app

Over 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the honest feedback. I understand how important quick access to a representative can be, and I’m glad Zachary was able to step in and provide the help you needed. Ty Bailey | VP of Services