Recharge Subscriptions App
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Straight forward setup, customization available, more in depth than any of the other options. The build a bundle was crucial, and recharge integrates seamlessly with recharge and klaviyo which is huge. The support and implementation staff were a joy to work with. Vinse was there every step of the way, professional, kind and really cared about my project and making sure everything was to my satisfaction.
I have been using Recharge for many years, and it has made me life so easy in terms of managing a subscription service for my business. Its taken away so much admin I had to do myself. Im not a very technical person and find it really easy to use. And when i get stuck their team are so helpful in resolving things. This week I had some issues and their team member Mallory was so helpful in resolving my issue. He sorted something for me in minutes, yet it would have taken me all day! Amazing, Love it!
Thank you so much for this wonderful review! It means a great deal to hear that Recharge has taken so much off your plate over the years. Making subscription management feel easy and accessible for everyone, regardless of technical background, is something we genuinely care about. And we're so glad Mallory was there when you needed her. We'll be sure to pass along your kind words to her!
Of late, I have reached out to their support more and more with my queries and they have always been able to provide me with solutions. We have been using Recharge to manage our subscriptions since a long time now and we haven't had any issues. I like that they are also upping their technical capabilities which IMO was really needed at one point but they seem to be doing a good job there as well now.
Thank you so much for this thoughtful review! Long term merchants like you are such an important part of what motivates us to keep improving. It's great to hear that our support team has consistently been there when you need them, and we appreciate the honest feedback on the technical side too. We're committed to continuing to grow in that area and it means a lot to know you're seeing the progress. Thank you for sticking with us!
Amazing service and support from Natalie S. Recharge has been amazing for our business.
Thank you for this! We're so glad Natalie S. was able to deliver an amazing experience for you, and it's wonderful to hear that Recharge has been a strong fit for your business. We'll make sure Natalie sees this. We truly appreciate your support!
J'ai été aidé par un specialiste Recharge en ligne, Juan, qui m'a grandement aidé dans un souci impossible à régler seul. Il a même depassé mes attentes en me trouvant des solutions dignes d'un developpeur, merci beaucoup!
Merci beaucoup pour ce retour ! Nous sommes ravis que Juan ait pu vous apporter une aide aussi complète. Aller au delà des attentes de nos marchands est exactement ce que nous visons, et c'est formidable de savoir que cela s'est concrétisé pour vous. Nous transmettrons vos remerciements à Juan avec plaisir !
Zachary was amazing and super helpful. Always stayed in touch and got back with me with all the updates he found. Super easy to work with and all his work helped us find the solution! Amazing customer service!
This review genuinely made our day! Zachary is an incredible member of our team and it's so great to hear that his communication and follow through made a real difference for you. Staying in the loop and getting to the solution together is exactly how we hope every support experience feels. Thank you so much for taking the time to write this out!
Any business selling consuables needs to setup Recharge.
We couldn't agree more! Subscription management for consumables is such a natural fit, and we're thrilled to be your platform of choice. Thank you for the kind words and the 5 stars!
Zachary was very responsive and helpful in his support. If I ever have another issue with Recharge I hope to receive his help again in the future!
Thank you so much for this wonderful review! We're really glad Zachary was there when you needed him. Responsiveness matters so much in support, and it's great to know that came through. We'll definitely pass along your feedback to him. Hoping your next Recharge experience is just as smooth!
We had a very positive experience during our migration. The team guided us through the entire process with a clear plan, helping us understand each step and making what could have been a complex transition much smoother. They were very responsive and always available to answer questions, which gave us a lot of confidence throughout the project. Their support was key to keeping everything on track and ensuring a successful launch. Special thanks to Arlon for his support and for helping us navigate this migration so smoothly!
Thank you so much for sharing such a detailed and thoughtful review. Migrations can feel daunting, and making that process clear and confidence inspiring for our merchants is something our team takes a lot of pride in. We're really glad the communication and planning made the transition feel manageable. Welcome to Recharge, and please don't hesitate to reach out if you ever need anything!
Super helpful. Resolved the issue
So happy to hear that! Quick resolution is what we aim for every single time. Thank you for the 5 stars and for choosing Recharge!
Very helpful – speedy – efficient. Couldn't asked for more. Thanks Bryan N.!
We love hearing this! Speedy and efficient support is exactly what we strive for, and we're so glad Bryan N. was able to deliver that for you. We'll be sure to pass along your kind words. Thank you for taking the time to share!
5 stars for great CS from Matt
Thank you for the 5 stars! Matt will be so happy to hear this. We're lucky to have him on the team, and we're glad he was able to take good care of you. We appreciate you sharing your experience!
excellent customer support
Thank you! Excellent customer support is something we work hard to deliver every day, so it's genuinely wonderful to hear that's been your experience. We appreciate you taking the time to share that feedback!
Worng billing
Thank you for flagging this, and we're truly sorry to hear you ran into a billing issue. That's never the experience we want for our merchants, and we want to make it right. Please reach out to our support team directly at support.rechargepayments.com and we'll get this resolved for you as quickly as possible. We appreciate your patience and the opportunity to correct this.
An excellent subscription solution backed by a truly outstanding support team. The platform is reliable, easy to use, and the customer service goes above and beyond. Highly recommended for anyone looking to streamline their subscription management.
Thank you so much for this thoughtful review! We're really proud of our support team and it's wonderful to hear that their dedication made a difference for you. Reliable and easy to use is exactly what we aim for, and knowing it's landing that way means everything to us. We appreciate the recommendation!
Thank you for the 5 stars, Dr. Johanna Budwig! We're grateful for your support and thrilled to be part of your subscription business. Don't hesitate to reach out if there's ever anything we can help with.
Thank you so much for the 5 stars, Summer Moon Coffee! We truly appreciate your support and are so glad to be a part of your subscription journey. Means a lot to the whole team.
Sterling L. was fantastic support in enabling us to add subscriptions to our site.
Thank you so much for the shout-out to Sterling and for taking the time to leave us a five star review! We're glad you're enjoying your Recharge experience.
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