Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,941
chart
#3,341
All reviews
Rating Breakdown
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Nov. 7, 2024
Their support team is fantastic!
We appreciate the shout out to our support team! - Ty Bailey | VP of Services
Nov. 7, 2024
quick and efficient support team - thanks so much
Thank you for your review! - Ty Bailey | VP of Services
Nov. 7, 2024
Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.
We appreciate the review! - Ty Bailey | VP of Services
Nov. 6, 2024
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Nov. 6, 2024
I am impressed with the customer service. I needed help and they were on it.
Thank you for your review! - Ty Bailey | VP of Services
Dec. 13, 2024
Excellent, Roberto helped me identify the issue quickly and efficiently.
We appreciate the five star review! - Ty Bailey | VP of Services
Nov. 5, 2024
Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Nov. 5, 2024
Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription. Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services
Nov. 4, 2024
Amazing application that increased our sales significantly. Their customer service is great
Thank you for your five star review! - Ty Bailey | VP of Services
Nov. 4, 2024
We appreciate the five star review! - Ty Bailey | VP of Services
Nov. 1, 2024
We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 31, 2024
My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. - Ty Bailey | VP of Services
Oct. 29, 2024
We appreciate the five star review! - Ty Bailey | VP of Services
Oct. 28, 2024
Customer support have been very helpful in sorting all our queries. Very much appreciated
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Oct. 26, 2024
Thank you for your five star review! - Ty Bailey | VP of Services
Oct. 25, 2024
Very good and fast experience to check on the issue
We appreciate your review and feedback! - Ty Bailey | VP of Services
Oct. 25, 2024
Great tech support team
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
Nov. 28, 2024
Milutin was very quick to respond and resolved our issue quickly, within 12 hours.
We appreciate your review! - Ty Bailey | VP of Services