The Gothic Stationery Company review for Recharge Subscriptions
June 29, 2023
We had a few problems with this app and only used it for subscriptions. It kept missing subscriptions, and then the customer thought they had cancelled, and then recharged them the following month so the customer did not know where they were coming or going! Due to the advertised price hike of the standard price going up to $99 PER MONTH we can no longer afford to use the subscription service. We were paying between $15 and $25 per month depending on subscription numbers. As subscription box margins are tight, we can no longer afford this service and will be looking elsewhere.
We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do in the meantime, please reach out to our team. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services