The Gothic Stationery Company review for Recharge Subscriptions

1 / 5

June 29, 2023

We had a few problems with this app and only used it for subscriptions. It kept missing subscriptions, and then the customer thought they had cancelled, and then recharged them the following month so the customer did not know where they were coming or going! Due to the advertised price hike of the standard price going up to $99 PER MONTH we can no longer afford to use the subscription service. We were paying between $15 and $25 per month depending on subscription numbers. As subscription box margins are tight, we can no longer afford this service and will be looking elsewhere.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do in the meantime, please reach out to our team. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services

Recharge Subscriptions for Shopify
Recharge Subscriptions
4.6 star
1,847 reviews

Recharge Payments Trusted Subscription App

Developer
Shopify App Store