Knit Me review for Recharge Subscriptions
July 3, 2023
We have been using the app for 5 years, and as of Jan 1, they are taking our monthly fee from $20 to $99! I can not understand how they can justify this type of increase, and it is impossible for my small business to absorb. I did reach out their support team, and they sent me the instructions for exporting my data so I can leave. Holy hell! Shopify was really helpful and sent me new affordable options that I'll be checking out.
We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. I'm glad our team was able to assist in providing further assistance in exporting your store's data. If there is anything else we can do during this time of transition, please reach out to us. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services
