OldTimeCandy.com review for Recharge Subscriptions
Oct. 9, 2023
If zero stars were an option, that's what I'd choose. Recharge got in touch with us about integrating the new checkout, a process I was interested in. Despite my repeated inquiries about implementing it on a preview theme, they went ahead and did it on our live theme. As a result, our checkout has been dysfunctional since 5am EST. It's clear they didn't conduct proper testing and didn't inform me until they were already converting it at 5am on a Monday. Needless to say, this experience has left me extremely dissatisfied.
Developer Reply
I appreciate you taking the time to leave us your feedback. I will be bringing your concerns up to the rest of my team for discussion on how we can improve our processes. - Ty Bailey | VP of Services
Developer
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