Crisper review for Recharge Subscriptions App

1 / 5

Dec. 30, 2024

UPDATE: reply suggested that I've been in conversation with Recharge about this issue, but that's not the case as I haven't spoken to anyone since the response I described below. At that time it was made clear to me that your team member wasn't interested in helping, so I felt had to cancel the Rewards service. ORIGINAL POST: They reached out to upsell me on an additional service (Rewards), and said that they would help me set it up before launching. I agreed, but didn't realize the contract I signed said I would start paying right away. I found out 8 months later that I'd been paying $200/month for something I'd never used. My fault for not reading the contract and just believing the sales pitch. When I reached out to explain, they told me I should feel lucky that I don't have to pay more because I'm on a legacy plan.

Store

Crisper

Using app

Almost 3 years

Total reviews

4

Average rating

3.3

Developer Reply

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. - Ty Bailey | VP of Services

Recharge Subscriptions App for Shopify
Recharge Subscriptions App
4.8 star
1,986 reviews

Recharge Payments Trusted Subscription App

Developer
Shopify App Store