Uproot Clean review for Recharge Subscriptions App
Jan. 29, 2025
The Analytics Have not been working since end of day Jan 25th(today is Jan 29th) , and not a single email from them explaining what's going on. Full 24 hours after they stopped working they uploaded a small banner on the analytics page saying they're working on fixing it. Didn't respond to any tickets. HORRIBLE at communicating issues. Also WTF? How can analytics be down for 3 full days? And 2 of them are work work days too. I have never seen a software fuck up this bad.
Developer Reply
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now. We are looking forward to reaching a resolution for you, and we do apologize for the experience. - Ty Bailey | VP of Services
Developer
Shopify App Store