Petz Park review for Recharge Subscriptions App
June 24, 2025
HIGHLY RECOMMEND THIS APP IF YOU ARE OK WITH NOT RECEIVING ANY SUPPORT AND LIKE BEING IGNORED. We've complaint multiple times about the shocking performance of the customer portal that Recharge offers. One customer service representative replied to confirm it's all expected behaviour and when we contacted the sales rep, the person that locked us into a 12 month contract for this app, he's just decided to go completely quiet. Not a single response after 3x emails that we've sent. As said before, if you like being ignored and have zero expectations in regards to getting help with fixing issues that are extremely crucial to running your day-to-day business - go ahead, this one is for you!
I'm truly sorry for the experience you've described. Reliable support and transparent communication are essential, and it's clear we missed the mark here. I've escalated this to ensure your concerns are addressed appropriately and with urgency. Thank you for bringing this to our attention. Ty Bailey | VP of Services
