ALOHABRITE review for Recharge Subscriptions App
Oct. 1, 2025
10.1.25 Updated review. Recharge has reached out to us and is attempting to rectify the matter. We will update again once our concerns are resolved. Thank you. Unfortunately, the unexpected fees of $100 per month were not disclosed initially and were automatically charged after the first few months. We would have stayed with the app if they had support and answered our messages when the app was not working. However, there is no live support, no chat and no phone access to speak with someone. They also had a glitch where customers were not charged shipping despite our shipping rates defined. We are happy that the customer is happy but unfortunately, this is not sustainable for a small business like ours to always provide free shipping.
I am sorry to hear this has been your experience. I understand how frustrating that must feel, especially as a new business. We would like the chance to review what happened and make it right. Our team will reach out to learn more and help resolve your concerns. Ty Bailey | VP of Services
