What a Crock Meals review for Recharge Subscriptions

1 / 5

Aug. 17, 2022

We use Recharge to help manage our subscription system, it works well and we've had some kind folks from their team help us make changes to fit our business's unique needs. That being said, their customer support is quite simply the worst that I have ever seen. If you don't like waiting 70 (seventy) days for assistance with a question, you should look elsewhere. Couple this with the fact that they try to charge customers an additional $300+ per month for an "Enhanced Support" package in order to get more timely support, and the benefits of using Recharge over a competitor are slim to none, especially if you're a small business. Would not recommend unless the company seriously overhauls its customer service.

Using app

7 months

Total reviews

6

Average rating

3.3

Recharge Subscriptions for Shopify
Recharge Subscriptions
4.6 star
1,848 reviews

Recharge Payments Trusted Subscription App

Developer
Shopify App Store