Peak Herbal review for Recharge Subscriptions

5 / 5

Nov. 11, 2022

Excellent Customer Support by Christian. He checked into the issues for me and assisted me to resolve them without delay. I was having issues with the Subscription Management opt in page not appearing and also I was having issues with customers not being able to easily find how to manage their subscriptions without digging through emails. Christian assisted me to create menu items that would provide customers a direct link to their Recharge Login and Also worked out the kinks and got my Subscription Management via Text page to load properly. This is what I call customer service. He provided immediate solutions and supporting documentation and also noticed that my email was not accurate and thus the reason why I was not getting Chat transcripts which provide me with details and links and graphics for future reference so this all was not a waste of time and everything just disappears and I have nothing. this made my experience incredibly useful and productive instead of putting the entire burden on me when I am already frustrated and just want to give my customers what they want. I am fine with readying articles and doing my due diligence but when someone can assist like Christian and understand where I am stuck and make everything work for me, this is true value and why I would continue to use this ReCharge subscription service and make me feel valued as a customer. Thank you Christian, you are a value to your organization

Using app

4 months

Total reviews

2

Average rating

4.5

Recharge Subscriptions for Shopify
Recharge Subscriptions
4.6 star
1,852 reviews

Recharge Payments Trusted Subscription App

Developer
Shopify App Store