Subscription Plus
Subscription Plus
Rating
4.9
feedback
196
chart
#2,657
All reviews
Rating Breakdown
Review RSS Feed
Dec. 26, 2023
Dec. 14, 2023
Extremely happy with the outstanding level of detailed support received today. A market leading product and pricing structure with an experienced and highly supportive team of staff looking after you. No matter how many questions or queries i had they were resolved straight away with ease. thank you very much
Oct. 31, 2023
La verdad que me encanta la aplicación, realizando la configuración he hablado porque he necesitado soporte y me ha ayudado Smiljan junto a su compañero desarrollador y me han solventado todas mis dudas y personalizado mi experiencia. Muchas gracias!!!
Oct. 24, 2023
Very hard to deal with their customer support, have been trying to get something little sorted for over 14 days and no success! Very limited in terms of design, if you have a basic store and don't care too much it should be fine but if you need to change a little bit of the design it would fit your needs.
Oct. 13, 2023
Ottimo prodotto e eccellente servizio assistenza! hanno inserito il widget nel mio tema in maniera estremamente rapida
Oct. 12, 2023
I have been thoroughly impressed with Subscription Plus. It has made managing our subscriptions an absolute breeze. The platform is user-friendly and has streamlined our operations, letting us focus more on creating quality content for our subscribers. The integration with Sky Pilot for consistent delivery of our monthly SVG magazine has been seamless. The support team was also incredibly helpful during the setup process. Overall, Subscription Plus is a must-have for any digital merchant.
Oct. 10, 2023
I activated the app in my theme settings; then I started building a tiered subscription plan. I added products to the subscription plan individually -- it was only allowing me to add one collection to the plan for some reason -- and once I finished that step, I saved the subscription plan. The app was not saving my settings, and the subscription plan I had just created was not showing up in my list. I repeated this process three times. It didn't work. I uninstalled this garbage app. Edit 10/10/2023 It's been 5 days since I submitted my review of this app, and for the past 5 days I've been contacted by three different people from this company on three different platforms (email, Facebook, and LinkedIn) asking me to delete my review. I don't understand why you folks at HulkApps feel the need to badger me into deleting a review that, frankly, you earned. Shopify wants merchants like me to submit honest, real reviews of the products on the Shopify App Store so that other merchants can make informed decisions about the apps listed here. This is my honest experience with your app. It failed. Fix it, move on. Stop harassing me. This practice of pestering merchants to delete reviews is dishonest and unethical and it needs to stop.
Using app
About 2 hours
Total reviews
74
Average rating
3.0
Sept. 20, 2023
First off let me start by saying I like the app. Unfortunately recently I been having issues with it showing on my store. I updated the look of my store which included a new theme. App won't show up and I try doing what I know which is going to theme. Selecting app theme and making sure the apps enables that's as far as I know I try messing around no luck and I see this option within the app "Expert setup Have our professionals do the job of setting up the app for you. There are no extra costs - we just want you to sit back and focus on your business." I reach out told them my issues and they reply back with "I'm really sorry to hear you are experiencing this issue. Have you added the app block to the product page?" Like if I'm reaching out is cuz I have no idea what's going on. I send them another DM earlier 5:44pm and no response whatsoever. So I started looking for alternatives for a full review and behind the scenes visit my YouTube Channel Oscarag.1 maybe you guys can see what I miss or just to follow my journey. With that in mind good luck and farewell.
Sept. 3, 2023
great app! needed one where the customers could upgrade their subscription, which was very hard to find, but this one had a nice solution. great customer support also.
Aug. 29, 2023
Anfangs hat es etwas gedauert, die App vollständig zu verstehen, aber der herausragende Support hat den Unterschied gemacht. Dank Smiljan konnte ich alle Einstellungen genau nach meinen Wünschen konfigurieren. Ich bin nun stolzer Besitzer eines großartigen Abonnementplans zu einem unschlagbaren Preis. Der Support steht jederzeit bereit, um Fragen zu beantworten und Hilfe zu bieten.
Aug. 24, 2023
Very good App and great customer service. We are very satisfied and we recommend it. All our questions were very fast answered and resolved.
Aug. 4, 2023
Tarik helped me wonderfull with acomplishing the things that needed to be done. even some coding on their end. world class
July 26, 2023
Esta aplicación es muy fácil de utilizar, simple y correcta. Justo lo necesario. Además su atención al cliente ha sido muy rápida, fácil de entender y muy resolutivos.
Thank you very much for taking the time to share your experience with our application. We are happy that you found our app browsable and to see that our customer experience team was helpful with your issue. We believe in providing the highest quality customer experience and I'm glad to see that your experience reflects that. Thanks for your support!
June 12, 2023
In my opinion, the best subscription app out there. And I tried a lot of them. Very good reasonable pricing. Lots of design customization options. if you need translation into another language, it is not as bulky as the other apps. And great support on top of that! I can only recommend!
Thank you for your kind review! We are so thrilled to hear that our Subscription+ app is your favourite out of all the apps you have tried! We are glad to hear that you appreciate our reasonable pricing and wide selection of design customization options plus our ability to easily translate into other languages without taking too much space. Most importantly, we are happy to know that you are satisfied with the level of our support. Thanks again for your positive feedback.
May 4, 2023
Muy fácil de instalar y crear los planes, tuve un problema que no sabía como poner el widget y un asesor me soluciono el problema de inmediato . Muy eficientes y profesionales
Thank you for giving such a positive feedback of our Subscription+ app. We are delighted to hear that our customer experience team was able to immediately resolve your issue and that it was so easy to install and set up the plans. We are looking forward to make the rest of the experience with us joyful for you. Don't hesitate to get in touch if you need anything else!
March 31, 2023
Great app & phenomenal support from the team at Hulkapps, especially Kunal & Sela. We had unique issues with our theme & they resolved them immediately & with full attention.
Thank you so much for your kind words about the app and the customer experience team at HulkApps! We truly appreciate the great rating and are delighted to hear that Kunal and Sela took such good care of you. We strive for customer satisfaction and your positive feedback encourages us to continue working hard. Thank you!
March 15, 2023
Customer support is excellent. New to the app, but getting our questions before launch sorted quickly and efficiently was Saro on the online chat. Thanks! Looking forward to going live!
Thank you for your excellent review! We understand the importance of having a quick and efficient customer experience team to address any questions or concerns you may have regarding our Subscription+ app. We are glad to hear that Saro was able to assist and help you with getting your questions sorted before launch. We hope you thoroughly enjoy the app and please don't hesitate to reach out with additional questions or queries!
June 30, 2022
I am Japanese and the help chat was also translated into Japanese so I was able to inquire smoothly. They were very helpful and attentive to details!
Hi, We are truly happy you found our help chat user-friendly and helpful to foreign merchants too. We are always thriving to do our very best so we are happy you were pleased :) Should you need anything else, please reach out to us at any time. Cheers!