Ortaliza Urban Farms review for Appstle℠ Subscriptions App
March 15, 2023
It's been extremely frustrating working with Appstle as our subscription management app. We've been trying to fix all issues and talk to the developers, but things don't improve, they don't really take their time to understand what we are asking, and what is not asking and work towards answering or fixing them. Sometimes they answer by saying they don't have a certain feature and in fact, they do, their customer service just doesn't know it. The only reason we haven't left Appstle is that every time we change a subscription app it affects OUR customers' experience and we don't want to cause another friction with them until we find a better app/solution. I would NOT recommend purchasing/adding this app to your Shopify store, and if you have one to recommend to us, please do, we'd really appreciate it.
Dear Merchant, This is the co-founder and CTO of Appstle. I sincerely apologize for failing to meet your expectations. I have sent you a detailed email. Hopefully, we can address all your requirements by end of the week. Looking forward to connecting.
Best Subscriptions App for eCommerce Subscriptions | Appstle