Rating
4.9
feedback
3,208
chart
#124
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team. Users consistently mention the quick response times, helpfulness, and efficiency of the support staff. The functionality of the app is also highly regarded, with many users finding it easy to use and effective for their business needs. However, there is one negative review highlighting issues with installation and incorrect charges to customers, leading to significant problems for the user's business. Overall, the positive themes in the reviews include excellent customer service, ease of use, and effective functionality, while the negative theme revolves around installation and billing issues.
Highlights
Rating Breakdown
All reviews
May 18, 2024
Works great used it on 2 stores. Customer support always helpfull
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
May 18, 2024
Best service I've received. Helpful, kind, and went above and beyond helping me integrate appstle to my store!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
May 17, 2024
Having to start from scratch once again with a new subscription app, and Jackson was so very helpful! He answered all our questions and was so knowledgeable! Thank you so much for all your help! Now to get some subscriptions!!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
May 16, 2024
Magnus from the engineering team has provided much appreciated dedicated resolving of my issues despite my multiple instances of reaching out. Really grateful for his wonderful assistance!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
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