Rating

5.0

feedback

6,903

Reviews

chart

#209

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    17%
  • Less than a month
    23%
  • Less than a year
    42%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer service and support provided by the team. Customers consistently mention the quick responses, helpful guidance, and willingness of the support team to go above and beyond to assist with any issues or questions. The ease of use and setup of the app is also highlighted, with many users mentioning that even without technical background, they found it intuitive to add subscriptions to their store. The app's functionality, customization options, and the ability to handle complex tasks like migration are commended. However, there is a single review that mentions a lack of customer service, indicating a potential area for improvement.

Highlights

Exceptional customer service and support
Ease of use and setup
Functionality and customization
Quick responses and helpful guidance
Areas for improvement

Rating Breakdown

  • 5
    96% (6,630 ratings)
  • 4
    2% (154 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 93% (6,337)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 14, 2026

The team helped me implement the exact bundle and subscription features I was looking for! The design is highly customizable, and as someone new to Shopify, I found it incredibly helpful that their engineers stepped in to handle the technical setup directly. What I appreciated most was that they provided screen recordings of the process, so my team can easily refer back to them whenever we need to make adjustments. Even though we are based in Korea and were worried about the time difference, they responded within 3 minutes every time. I am beyond satisfied with their lightning-fast support. I’m definitely planning to upgrade to a paid plan once my trial ends :)

Store

Ownist

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 14, 2026

I’ve worked with a lot of Shopify apps over the years, and Appstle Bundles has honestly been one of the best support experiences I’ve had. We’re currently building a very customized “Build Your Own Box” experience for a major campaign for our brand, and Stefan went above and beyond to help bring the vision to life. He was patient, responsive, and willing to make every adjustment I requested until the page looked and functioned exactly the way we needed it to. What really stood out was that he didn’t just give generic support replies - he actually took the time to understand the customer experience we were trying to create. He even implemented custom coding adjustments for our bundle page to help everything feel cleaner, more polished, and easier for customers to use. As a business owner, that level of support matters a lot, especially when you’re moving fast and trying to launch campaigns on a deadline. Highly recommend Appstle Bundles, and huge thank you to Stefan for the outstanding support.

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

May 14, 2026

super helpful and personal!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

May 14, 2026

As someone who is still learning how to navigate and grow my Shopify store, I truly appreciated the exceptional support I received from Appstle. Alden, the Merchant Success Engineer who assisted me with adding subscription plans to my purchase options, went far beyond my expectations. Not only was he knowledgeable, but he also took the time to offer additional suggestions that enhanced both my store setup and the overall customer experience for my clients. His guidance made what initially felt overwhelming much easier to understand and implement. I’m extremely pleased with the support I received and genuinely grateful for the professionalism, expertise, and care Alden provided throughout the process. A great experience from start to finish.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.

5 / 5 Share

May 14, 2026

The team helped me a bunch it was great help and super proffesional

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

All reviews

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