All reviews

Rating Breakdown

  • 5
    96% (4,161 ratings)
  • 4
    3% (126 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 3, 2025

Merchant engineers are very helpful. Sometimes takes a while for them to respond but they are always able to help you out with whatever you need.

Using app

17 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 23, 2025

Great app for getting started with subscriptions. Options to customise and tailor are so useful and give great flexibility. Support team is also great for getting going and confirming the best setup ahead of launch.

Using app

25 days

Total reviews

3

Average rating

4.3

4 / 5 Share

March 17, 2025

App is a bit confusing but customer service is always on top!

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

March 10, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 10, 2025

Using app

About 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

March 6, 2025

Good customer service, however I found the app difficult to use but was helped by staff

Using app

1 day

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 14, 2025

Vi bruger denne Appstle til vores abonnementer og det er en rigtig fin løsning. Der er nogle funktioner, der ikke er optimal med fysiske produkter, men når man kontakter supporten får man virkelig brugbar hjælp med det samme. Er det mere teknisk løser supporten gerne problemet indenfor en uge, hvilket er hurtig og flot service.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 12, 2025

Easy to create subscription plans. Helpline answered my question immediately with clear instructions.

Using app

2 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 12, 2025

Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.

Using app

About 22 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 11, 2025

The app works pretty well with our Shopify store. There are a few limitations that we've had to navigate, such as requiring Shop Pay to subscribe (the delay between updating a credit card in Shop Pay and having it register for payments in Appstle has posed a hassle for our customers, but this is not unique to Appstle). However, the Appstle support team has been really helpful in finding workarounds.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 5, 2025

It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!

Using app

About 1 year

Total reviews

3

Average rating

4.0

4 / 5 Share

Jan. 31, 2025

Super appli pour les abonnements. Et super service client, merci à Mona pour son aide.

Store

ZOOPI

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 18, 2025

The app is good but can be a little unintuitive in areas. The live chat team are fantastic however. Very responsive and helpful.

Store

haps®

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 8, 2025

Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.

Using app

About 20 hours

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 31, 2024

Customer help has always been easy and available. We enjoy the user-friendly app and our customers also enjoy it.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 27, 2024

Very quick to respond to questions - does what is says on the box

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 26, 2024

I have been using it for a few months now and have had an excellent experience. It was easy to install and its usability is very good. It can be improved significantly in terms of translation to other languages, as I couldn’t find all the fields I needed when translating to Portuguese. I also think the customization could be improved overall. Additionally, during the migration of customer credit card data, some records were left without first and last names. This caused integration issues with logistics and CRM applications, highlighting the need for more robust data validation during migration processes.

Using app

11 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Dec. 9, 2024

The support team is really helpful. They answered all my questions or concerns really quick. So far the app is very customizable and the customer section looks good. At this point I have not yet any subscriptions from real customers but I have all the faith this will work fine.

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 24, 2024

App works well and they are responsive when issues arise.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 25, 2024

The interface can be a bit complicated sometimes, but the Appstle Support Team is always very responsive and helpful.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that our support team has been responsive and helpful. We're continuously working on improving the interface, and your input helps us make it better.