myheatups review for Appstle℠ Subscriptions App
April 9, 2023
App is ok but support is not, Mann in particular. I used every resource available but still was unable to resolve issues. When I asked for help I was just given a simple answer and the support chat was ended without me having an opportunity to follow up and Mann never asked if I needed anything else or if my issue was resolved. I have felt with many different types of support through Shopify and this has by far been the worst
Dear Merchant, We are sorry to hear you had a less-than-stellar experience with us. Our intention is never to make our merchants feel that we are unreachable. Our team has curated a short loom video specifically going over the subscription model that you are looking for, explaining limitations and workarounds along with it through the email along with short tutorial videos attached for our Appstle Menu feature as a workaround for your model. If you need any help with the setup or if you would like to schedule a call with our support specialists, feel free to reach out to us anytime. Thank you for your valuable feedback.
Best Subscriptions App for eCommerce Subscriptions | Appstle