Neat review for Appstle℠ Subscriptions App

5 / 5

Nov. 20, 2024

We've had our teething issues, but the support team is always very responsive and helpful to resolve things. The system works and doesn't give us too many issues so we are happy with it.

Store

Neat

Using app

Over 1 year

Total reviews

13

Average rating

4.2

Developer Reply

I am the CTO of Appstle. I am sorry you had less than stellar experience with us. Regarding your recent issue about payment link expiration, it was brought to our attention for the first time. Hence we weren't aware of the expiration time. It has been asked by other Shopify app partner members as well in the community. https://community.shopify.com/c/shopify-apps/about-the-cause-of-the-expiration-of-the-link-button-in-the/td-p/2118565. As for the response delays I am trying to get to the bottom of the issue. At Appstle, we take customer support very seriously and strive to provide hands-on 24x7 support - 365 days. I will ensure the hiccups you saw in the past won't happen again. I apologize again for the inconvenience.

Appstle℠ Subscriptions App for Shopify
Appstle℠ Subscriptions App
4.9 star
5,031 reviews

Best Subscriptions App for eCommerce Subscriptions | Appstle

Developer
Shopify App Store