NOUVEAU LASHES | BIO Sculpture Shop by UNEW  Deutschland review for Sufio: Professional Invoices

1 / 5

May 19, 2024

After more than 5 years of using Sufio, we are now forced to find another solution. The reason for this is that basic services are now only available with a professional subscription. In addition, there have been problems with DMARC blocking on Sufio, which has made it even more difficult to use. We are disappointed that we have to look for a new provider after such a long time.

Using app

About 5 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. We sincerely appreciate your loyalty over the past 5 years, and we're truly sorry to hear that you're considering moving to another provider. It's unfortunate that despite our efforts to assist, we weren't able to connect with you to resolve the issues you encountered. We reached out several times, hoping to provide the necessary support and solutions. Had we been able to communicate more effectively, we would have gladly discussed options that better suited your needs. Regarding the email sending issue, we want to clarify that it was not caused by a Sufio system error. The problem arose after a strict DMARC policy was implemented on your domain. Because Sufio sends emails on your behalf, this policy requires specific authorization to allow us to continue doing so. We offered solutions to address this, but unfortunately, we didn't receive a response. We hope your new provider will be able to meet your expectations and provide the service you need.

Sufio: Professional Invoices for Shopify
Sufio: Professional Invoices
4.9 star
552 reviews

Automate your Shopify invoices - Sufio

Developer
Shopify App Store