Sufio: Invoices You Can Trust
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We have been a happy user of Sufio for many years BUT BEWARE if you export and collect prepaid duty at checkout they cannot show duty as a separate line on the invoice, but do include it in the total. It has meant we need to find another invoicing app that can handle this. updated to **** as support did come back with an unsupported fix which will do for now, many thanks
Can't edit invoice templates for different countries haha
Thank you for your 5-star review! ⭐ We appreciate your support.
Thank you for the 5 stars! ⭐ We're happy to have you with us and truly appreciate your support.
Great app with top-class support. The team went above and beyond to understand our use case and ensure everything worked exactly as we needed. Special thanks to Sebastian, our customer support advisor, for being so accommodating and helpful throughout. Highly recommended!
Thank you for your kind review and recommendation! We’re very pleased to hear that Sufio met your needs and that our team was able to support your specific setup. We’ll be sure to pass your feedback on to Sebastian. He’ll be happy to know his help was appreciated.
$7 starter plan not possible not an option once installed, credit notes only in profesional plan. Still founding out how to cancel and remove this app.
Thanks for the feedback. The $7 Starter plan is listed on the plan selection screen in your Sufio account, below the larger plans. A full breakdown of which features sit on which plan, credit notes included, is on our pricing page at sufio.com/shopify/pricing, as well as inside your Sufio account. We'd have been glad to walk you through any of this had you reached out. Happy to point you to the right plan, or to help you cancel cleanly if Sufio isn't the right fit for your store. Either way, drop us a line at [email protected] and we'll take care of any additional questions you might have.
I was able to setup the whole invoicing, template, credit notes and automatic emailing in just about 30 minutes. I was quite stressed about on how to actually integrate an automatic invoicing solution to our Shopify store but Sufio provided the exact solution I needed! And just the day after, I jumped on a call with an expert from their team to make sure everything was set up correctly and make some small changes. It has been so simple! Thank you
Thank you so much for sharing your experience with us! 🌟 We're so glad to hear that setting up Sufio was smooth and straightforward, and that we could help make the invoicing process feel easier from the start. Thank you again for your lovely feedback and for choosing Sufio. We truly appreciate your support!
Thank you for your 5-star review! We truly appreciate your support.
De app doet wat het moet doen. De klantenservice is fantastisch. Je krijgt erg veel technische ondersteuning. Doe zo verder zou ik zeggen!
Hartelijk dank voor uw mooie review! We zijn blij dat de app doet wat u nodig heeft en dat u tevreden bent over onze klantenservice en technische ondersteuning. Bedankt voor uw vertrouwen. We blijven ons best doen!
Thank you so much for the 5-star review! We appreciate your support and are happy to have you with us.
Very good customer support
Thank you for your kind feedback! We’re really happy to hear that you had a great experience with our support team.
Einfache Erstellung von Rechnungen, gutes Optik, aber Textänderungen in den Kundenbriefen und Gutschriften erfordern sofort ein Upgrade auf ein für kleine Firmen sehr teures upgrade. Kundenservice ist super.
Vielen Dank für Ihre Bewertung und Ihr Feedback! Es freut uns sehr zu hören, dass Sie die Rechnungserstellung mit Sufio als einfach empfinden und mit der Optik der Dokumente sowie unserem Kundenservice zufrieden sind. Wir verstehen natürlich auch Ihren Hinweis zu den Textänderungen in Kundenbriefen und Gutschriften. Einige erweiterte Anpassungsmöglichkeiten sind je nach Funktionsumfang in höheren Plänen enthalten, da sie zusätzliche Flexibilität und individuellere Anpassungen ermöglichen. Ihr Feedback dazu wissen wir sehr zu schätzen und nehmen es gerne mit auf. Vielen Dank nochmals, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen!
Outstanding app and world-class support! We are a premium organic food brand from Germany and needed our invoices and delivery notes to be 100% compliant with German trade laws while keeping a highly compact, sustainable, single-page layout. Sebastian from the Sufio support team went above and beyond to help us implement a custom three-column footer and adjust the padding and margins. The support was incredibly fast, friendly, and precise. Highly recommended for any professional Shopify store! Five stars well deserved.
Thank you so much for such a thoughtful review. We’re really happy to hear that Sufio could help you create invoice and delivery note templates that fit the needs of your business in Germany. Getting the details right matters, especially when documents need to be both practical and compliant, so it’s great to know the final layout works well for your store. Sebastian will really appreciate your kind words. We’re glad he could help with the custom footer and layout adjustments, and that the process felt smooth and supportive. Thank you again for recommending Sufio, we truly appreciate it!
Easy to use and the team were very helpful in getting our invoice template set up with a few small customisations. Always responsive to emails and very happy with the app overall.
Thank you for the great feedback! We’re glad Sufio has been easy to use and that our team could help tailor your invoice template to your needs. We really appreciate your support and are happy to hear you’re enjoying the app!
We’ve been using this app for years now on two of our Shopify stores. The support is excellent and prompt, making it a valuable tool for our business. I recommend this to anyone who needs a good invoice app.
We really appreciate your loyalty over the years! It’s great to hear that Sufio has been useful across both of your Shopify stores and that our team has provided the prompt support you need. Thank you for recommending us 🙌
Very good, fast and helpful Support Team :) - Happy that we switch to Sufio for our invoices.
Thank you so much! We’re glad our support team could help quickly, and we’re happy you chose Sufio for your invoices.
We had a very positive experience with Sufio and their support team. We had an urgent issue related to a custom development topic on our invoices, and the team reacted immediately. The matter was solved within less than two hours, which honestly surprised us in a very positive way. The support was fast, professional, solution-oriented and extremely helpful throughout the entire process. Especially for businesses with more individual or complex invoicing requirements, this level of responsiveness is incredibly valuable. Very impressed by the service and support quality.
We truly appreciate this feedback! 💛 It’s great to hear that your urgent invoice-related request was handled quickly and smoothly. Our team is always happy to help with more specific invoicing workflows, so we’re delighted the experience left such a positive impression.
The team is great at Sufio. They're always there to help when we have an issue and resolve them in a timely manner. Sufio works great at automatically producing custom invoices for our customers.
Thanks so much for sharing your feedback! We’re happy to hear that Sufio is working well for creating custom invoices automatically, and that our team has been able to help whenever an issue came up.
Clean layout, easy to use & amazing support team, who can resolved issues on my behalf, without having to do a deep dive calls. Special thanks to Sebastian for his support.
Thank you for the lovely review! We’re happy to hear you find Sufio clean and easy to use, and that our support team could resolve issues on your behalf. Sebastian will really appreciate the special mention!
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