Sufio: Invoices You Can Trust
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Best support 5 stars for Veronica
Very easy to use and the support staff is very helpful and fast
Absolutely the best service they provide, every possible glitch gets solved. Thank you Lewis!
Best app. Very simple for use and nice templates for bills.
Thank you for the lovely feedback! We’re glad to hear you find Sufio simple to use and enjoy our invoice templates. We really appreciate your support!
Awesome customer service. Very responsive
Thank you! We’re glad our support team could help quickly.
Sufio is a great tool and with great support team. Djimi was very helpful.
Thank you for your kind words! We’re really happy to hear you’ve had a great experience with Sufio and our support team. We’ll make sure to pass your feedback on to Djimi — he’ll be glad to know his help was appreciated!
han sido mi verdadera salvación. He pasado muchisimo tiempo perdido buscando alternativas para hacer mi facturación, que era algo compleja en españa. Pero su equipo ha preparado flujos customizados para mi y me han ahorrado decenas de horas semanales de trabajo. Mil gracias!
¡Muchísimas gracias por compartir tu experiencia! Nos alegra muchísimo saber que Sufio y nuestro equipo han podido ayudarte a simplificar un proceso de facturación tan complejo y, sobre todo, ahorrarte tantas horas de trabajo cada semana. Ha sido un placer preparar esos flujos personalizados para adaptarlos a las necesidades de tu negocio en España. ¡Gracias de nuevo por confiar en Sufio y por tus palabras tan amables!
Thank you for the 5 stars! We really appreciate your support.
Great customer service!
Lovely to hear! We’re happy our team could provide a great experience. Thanks for taking the time to share this with us!
We really appreciate the 5 stars! Thanks for being part of Sufio.
Guter Support, schnell und freundlich Umsetzung. Rechnungsstellung funktioniert gut. Einfach Einrichtung. CSV Export möglich. Wir sind sehr zufrieden
Vielen Dank für das tolle Feedback! Es freut uns sehr, dass sowohl die Einrichtung als auch die Rechnungsstellung und der CSV-Export für Sie gut funktionieren. Besonders schön zu hören, dass Sie auch mit unserem Support zufrieden sind!
Excellent support! Sebastian was incredibly helpful, responsive and solved my custom invoice request very quickly. It’s rare to receive such fast and friendly support. Thank you!
Installed the app today and the experience and support by Sebastian has been great. I recommend the app.
What a great way to start with Sufio! We’re happy to hear Sebastian helped make your setup a smooth one. Thanks for recommending us!
Great app!
Thank you for your review! We’re so glad to hear you’re enjoying Sufio and truly appreciate your support.
Great, responsive staff
Thank you for your kind review! We're delighted to hear you had a great experience with our support team. Happy to help!
We have been a happy user of Sufio for many years BUT BEWARE if you export and collect prepaid duty at checkout they cannot show duty as a separate line on the invoice, but do include it in the total. It has meant we need to find another invoicing app that can handle this. updated to **** as support did come back with an unsupported fix which will do for now, many thanks
Thank you for your many years with Sufio and for updating your review. We’re sorry this limitation caused disruption to your invoicing workflow, but we’re glad our support team was able to find a workaround that helps for now. We truly appreciate your patience, understanding, and continued support.
All questions regarding changes to invoice templates for different countries must be addressed exclusively by emailing support. When an order is canceled in Shopify, Sufio does not change the invoice status to “Canceled.” The only option is to create a credit note, which does not work for our business, since a credit note in this case changes the order status to “Paid,” in Sufio. But all our orders are on a 30-day post-payment basis and more...
Hi there, While Sufio doesn’t support completely separate invoice templates for each country, invoice content can be customised based on the customer’s country and other conditions. For your store, our team has worked with you to implement the country-specific setup you needed, including reverse-charge wording for EU customers outside Germany, billing address adjustments, and HS code display. We’re glad we were able to get these requirements resolved and that you later confirmed everything was working as expected.
Thank you for your 5-star review! ⭐ We appreciate your support.
Thank you for the 5 stars! ⭐ We're happy to have you with us and truly appreciate your support.
Great app with top-class support. The team went above and beyond to understand our use case and ensure everything worked exactly as we needed. Special thanks to Sebastian, our customer support advisor, for being so accommodating and helpful throughout. Highly recommended!
Thank you for your kind review and recommendation! We’re very pleased to hear that Sufio met your needs and that our team was able to support your specific setup. We’ll be sure to pass your feedback on to Sebastian. He’ll be happy to know his help was appreciated.
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