Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
534
chart
#2,092
All reviews
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April 15, 2024
Great app. We needed to show each discounted price on our b2b invoices and founded this app. Invoices can be translated into Japanese, but orders and other aspects were not fully supported. But after contacted customer support, they solved the problem! Quick answers, good communication. However, it would be nice to be able to add columns as well as rows. Also, it would be great if it had more templates or if we could change the design in more detail. The address alone fills half the paper. We look forward to future updates.
Thank you for taking the time for your review and constructive feedback. Feedback like this is what helps our team recognize the needs of our users and expand our services. I'm glad to hear our Support team was able to assist you with displaying the requested Japanese format. I noticed your point about design changes, but I didn't see it come up in conversations with our team. Indeed, we can make many changes using our template editor on the Design → Edit Code page of your app. This feature allows you to customize the template of the invoice to add/remove content, change sizing, or relocate content. Our Support team will follow up with you to discuss this with you and see what we can do :)
Feb. 3, 2022
Cette application est simple et pratique d'utilisation. La seule limite c'est qu'il n'y a pas d'API pour facilité les échanges avec un système d'information. Le support est extrêmement réactif et agréable. Ils ont su nous aider dès qu'on a eu une problématique sur l'application
Je vous remercier de prendre le temps de donner votre avis, en effet, nos développeurs seront à la recherche de mettre en place une API ultérieurement. Nous sommes conscients de les avantages qu’une telle fonctionnalité peut apporter. Veuillez garder un œil sur nos newsletters pour rester au courant sur les nouvelles fonctionnalités!
March 2, 2021
We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.
Thanks a lot for your review! :) We are happy that you used our app. As you have mentioned, Sufio is not able to automatically reflect changes that were done in your Shopify order after the invoce is created. The only solution, for now, is to set up creating invoices in a way that they are created once the order is paid or fulfilled. We understand that support for editing orders could provide a more seamless experience for our customers and it is something we would definitely like to add in the future.
Nov. 10, 2020
Great customer service, quick and effective. I had 2 problems that were solved after a couple of minutes.
Glad to hear our Support Team have provided you with a speedy resolution! Thank you for taking your time to leave us your review, we hope your experience with us will only be getting better so we eventually deserve 5 stars from you! :)
Oct. 23, 2020
Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment. juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.
Using app
About 1 month
Total reviews
5
Average rating
3.2
Merci pour votre rétroaction positive! :) Nous sommes heureux que vous ayez une expérience positive avec nous et nos services clients! En même temps, nous apprécions votre honnêteté concernant les espaces disponibles dans notre produit.
July 23, 2020
Very useful app for those who need basic invoices and payment after order creation through Stripe. Drawbacks include not being able to push payment status and updated invoices back to Shopify, no search function for invoices. Helpful support team.
Thank you for your constructive review! We appreciate it greatly. Words like yours help us to grow and do better. :) In case you need additional help, please, let us know. We're here for you.
June 21, 2019
Great app, looks good and works fine. And when i had questions i received very quick and good support.
Thanks for the nice review Bjorn. Let us know if you ever need help with anything else!
May 24, 2019
++ Great app for invoicing, mostly customisable for our needs and some of the best customer service going. - - Purchase Order numbers would be a valuable addition.
Thanks for the great review Tegyn! Unfortunately, Shopify doesn't allow us to add a new field to the "Create Order" section in the Shopify admin. However, it is possible to add the PO number manually to the invoice in Sufio, or to capture the PO number in the storefront as we describe here: https://sufio.com/articles/shopify/create-invoices-from-orders/additional-details/po-numbers/
Aug. 15, 2018
Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks. Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.
Nov. 6, 2017
Extremely easy to use. Interfaces with Shopify well. Only reason I cannot give them a 5 star review is because there is no phone support. In today's fast paced business world, having a person you can talk to is paramount.
Sept. 21, 2017
Excellent app to have automatic invoices. Amazing support, solving problems that are not even theirs. Although maybe a little bit expensive since I had to go for the extended plan (starter pack only has 7 invoices a month and no VAT exemption options). But I would still highly recommend it if you're looking for an invoicing solution.
Nov. 9, 2017
I had no issues almost for 1 year until the last 2 months where I noticed that all orders are not updated automatically and I have to go through every order in my store and do a manual update which takes alot of time !! It happened more than 10 times in the last 2 months and decided to uninstall the app . Not recommended at all as they were unable to fix this issue . Update : Nov 11th,2017 I received an email from the company manager who was really professional in solving the issue I had and I was completely satisfied. Thanks.
March 8, 2017
Solid App. Simple to use, effective and inexpensive. Support is great as well, very responsive.
June 4, 2015
Great experience so far. Really streamlined our process. Does not do everything we would like yet, but very impressed by development commitment to offer new functionality in near future. Customer service very accessible, helpful and prompt replies.