Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.8
feedback
389
chart
#239
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
33%
-
Less than a year
39%
-
More than a year
22%
Reviews Summary
The Shopify App Sufio has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and support provided by the team. Users highlighted the app's ease of use, customization options for professional invoices, and the ability to tailor the solution to specific business needs. The responsiveness of the support team, especially in accommodating custom edits to invoices, was a common theme in the reviews. Additionally, users appreciated the seamless integration with Shopify and the efficiency of the invoicing process. However, there were a few negative reviews that mentioned concerns about pricing, with some users feeling that certain basic features were only available with premium plans, leading to additional costs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 10, 2025
Excellent customer service. Veronika was quick in answering my emails concerning some setup issues I was having. She even suggested some improvements I could make. Wish all apps had such great customer service!
May 30, 2025
Thank you very much for the 5-star rating! We're glad to know that you're satisfied with the Sufio app.
May 24, 2025
I should say that you’re a great partner for businesses like us. I’m extremely impressed how you handle our requests and flex the features based on our needs. Special thanks to Veronika and to the IT team! The only regret for me is that I haven’t switch to Sufio earlier. Keep going so we'll be your lifetime customer!
Thank you so much for the amazing review! :) We’re truly grateful for the opportunity to support your business, and it means a lot to hear that our flexibility and responsiveness have made a big difference for you!
May 21, 2025
I asked for a basic feature — setting default payment terms per client. They admitted it's possible but said I’d need to upgrade to their premium plan, which is 3x more expensive. So they can do it, but they just want to charge way more for something simple. Feels like they’re forcing you to pay extra for functionality they already have, not recommended.
Thank you for your feedback. We understand your frustration but we want to clarify that Sufio currently does not support assigning payment terms per client. This feature isn’t available on any of our plans, and it isn't just a case of restricting a functionality to higher tiers—it simply doesn’t exist in our app at this time. For this reason, we recommend managing client-specific payment terms directly within Shopify, which offers more flexibility. Thank you, however, for highlighting this need. We’ll keep it in mind as we continue to improve the Sufio app.
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