All reviews

Rating Breakdown

  • 5
    94% (504 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
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5 / 5 Share

March 15, 2024

Excellent service and great functionality on the app. Was perfect for our business.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! I'm glad both our app and Support team were of assistance to your business. We work hard to bring both value and support, so reach out any time you need assistance again :)

5 / 5 Share

March 10, 2024

Gret app and good help with Customer Service

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much, we're delighted to see you are enjoying our app :)

5 / 5 Share

March 8, 2024

Sehr einfach zu bedienen, funktioniert tadellos. Einfach, unkompliziert und zeiteffizient. Tolle app

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Herzlichen Dank dafür! Unser Team arbeitet hart daran, Effizienz in unsere App zu bringen und sie benutzerfreundlich zu gestalten :)

5 / 5 Share

March 6, 2024

Great app, great customer support!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much, we are so happy to hear it!

5 / 5 Share

Feb. 19, 2024

We use Order Printer for our online sales, but needed a more detailed invoice for our wholesale customers. And after reading the great reviews we went with Sufio. They have been super helpful in setting the invoices up the way we need them. Plus, setting it to only pull through our wholesale orders into Sufio so we don't exceed our monthly limit. The service really is outstanding! The best we have ever had for an app.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a nice review! We are delighted to hear how Sufio has worked for you. Indeed, our custom invoice creation options give you control over how to manage your subscription and streamline your invoicing. I'm delighted to hear our Support team was able to bring their quality service into your setup :)

5 / 5 Share

Feb. 13, 2024

A well designed app, easy to use and very reliable. The support was very quick and helpful when we had a small issue. Even better they added a customisation for us to help filter who automatically received a copy of their invoice. The responses were always quick and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! I'm glad our Support team was able to bring a custom solution to make Sufio work for you. We recognise that businesses around the world all have different needs so it's important for us to accommodate this :)

5 / 5 Share

Feb. 5, 2024

Support team worked hard to get the right format for us. There is quick and easy editing of the design of the invoice and it works to send invoices automatically without our involvement. Perfect solution and well worth the subsription.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! I'm glad our Support team was able to assist you in making your account work for you. Indeed, automation is one of our key features to help take away the workload of running your successful business :)

5 / 5 Share

Jan. 31, 2024

Fab app with lots of customisation options and even better customer service!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, we are delighted to hear you are enjoying our custom options as our team works hard to provide unique workflows for different types of businesses!

5 / 5 Share

Jan. 30, 2024

What an excellent app, and what an even better value service is included with it. They not only answer quickly, but they also have appropriate answers for all of your questions. Highly recommended.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! Our Support team does its best to bring you timely answers and get you on your way :)

5 / 5 Share

Jan. 10, 2024

This app is exactly what I needed! Invoices to customers with itemised breakdowns of charges/taxes in a very professional and visually pleasing manner. Also, can't recommend the support higher! I wish we had the same business hours so the replies were faster, but that's just a limitation of time zones haha. Otherwise, brilliant service and I couldn't recommend higher!

Using app

6 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your lovely review! Sufio prides itself on its designs as we understand invoices need to match your store's brand. I'm delighted to hear of your experience with our Support team, we strive to bring you the best solutions as soon as we can so we appreciate your understanding on the time zone limitations. We'll be here if you need anything else!

5 / 5 Share

Jan. 5, 2024

Sehr zufrieden mit Sufio app

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Ich danke Ihnen sehr! Es freut mich zu hören, dass wir Ihre Anforderungen an die Rechnungsstellung erfüllt haben :)

5 / 5 Share

Jan. 5, 2024

Ich habe eine Alternative zum unzuverlässigen Rechnungs-Plugin einer Buchhaltungssoftware gesucht. Kernanforderung war die Angabe des Verkaufskanals (Web, Ebay etc...) ebenso wie das verwendete Zahlungsmittel auf der Rechnung. Ebenso ein Metafeld über den Artikelzustand, also A-Ware/Neuware, B-Ware etc. Die Anforderungen wurden durch das Sufio-Team ausgezeichnet und schnell umgesetzt. Auch die optischen Gestaltungsmöglichkeiten für die Standardvorlagen sind ausgezeichnet. Ich bleibe bei Sufio, wenngleich der Preis für mich als kleines Unternehmen aktuell noch etwas hoch ist :)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre schöne Bewertung! Es freut mich zu hören, dass unsere maßgeschneiderten Optionen für Sie hilfreich waren. Unser Team tut alles in seiner Macht stehende, um sicherzustellen, dass die Rechnung auf die Bedürfnisse Ihres Geschäfts zugeschnitten ist, da wir wissen, dass jedes Geschäft und jedes Land seine eigenen Anforderungen hat. Melden Sie sich wieder, wenn Sie unsere Hilfe benötigen :)

5 / 5 Share

Jan. 2, 2024

Läuft wie beschrieben, klar muss man es anpassen wie jedes Rechnungsprogramm. Alles eingerichtet muss man sich um nichts mehr kümmern, alles läuft von selbst, auch Verkäufe in der EU sind möglich, man muss nur ein paar Codes einfügen, wo der Support einem schnell hilft.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre freundliche Bewertung! Unser Entwicklungsteam arbeitet hart, um sicherzustellen, dass unsere automatisierten Funktionen den Stress bei der Bearbeitung von Rechnungen beseitigen. Es freut mich zu hören, dass wir Sie bei Ihren EU-Verkäufen unterstützt haben und dass unser Support-Team Ihnen bei der Einrichtung behilflich sein konnte :)

5 / 5 Share

Dec. 18, 2023

This app is fantastic! We have been using it for some years now and enjoy every part of it. The support is pretty helpful and fast. I totally recommend it!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much! We love to hear that you are a long-time user and recommend our service! :)

5 / 5 Share

Dec. 14, 2023

Das Programm ist sehr einfach gehalten und leicht zu bedienen. Support ist Next-Level, habe selten so ein guten Support gehabt. Vor allem möchte ich den Lewis Loben der uns einwandfrei durch ein paar Sonderwünsche von uns begleitet hat.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Bewertung! Unser Support-Team arbeitet hart daran, Ihnen den bestmöglichen Support zu bieten und wir hoffen, dass wir die individuellen Bedürfnisse jedes Nutzers erfüllen können. Sie können sich jederzeit wieder an uns wenden, wenn Sie weitere Unterstützung benötigen :)

5 / 5 Share

Dec. 14, 2023

Great app, great support!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much! We're delighted to hear it :)

5 / 5 Share

Dec. 7, 2023

Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you. As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!

5 / 5 Share

Dec. 7, 2023

Friendly and fast customer service. They are also able to make custom changes if you need them. Definitely recommend!

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)

5 / 5 Share

Dec. 3, 2023

The support team was great at customising the app to have an invoice tick-box in the cart which meant only people who want an invoice get one - and we only get charged for the people to tick the box! Exactly what we wanted.

Using app

6 days

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for kind review! We're proud to provide our users with the power to decide how Sufio works for them, so I'm delighted our custom invoice creation feature worked for you :)

5 / 5 Share

Nov. 30, 2023

Excellent support

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much, we're glad to hear it :)