Sufio: Professional Invoices

Thank you for the lovely feedback! We’re delighted Olivia could help you fine-tune your processes ... she’ll be very happy to hear this. If you ever want to adjust anything further, we’ll be glad to assist.

Vielen lieben Dank für Ihr tolles Feedback! 🙏 Es freut uns sehr zu hören, dass Sie mit der schnellen Reaktion und der Kompetenz unseres Supports zufrieden sind. Wenn Sie weitere Fragen oder Wünsche haben, melden Sie sich jederzeit gerne bei uns.

Merci beaucoup pour votre message ! Nous sommes ravis d’apprendre que vous êtes satisfait de notre service et du soutien d’Olivia. Votre retour nous fait vraiment plaisir et nous motive à continuer à offrir la meilleure expérience possible.

Thank you so much for your wonderful feedback! It means a lot to us to know we’re delivering on our promise and making a real difference for your team.

Thanks so much for the 5 stars! We’re happy to know you’re enjoying Sufio.

Thank you for your feedback and we're really sorry for the frustration this has caused; especially when you just needed to get a couple of invoices out quickly. To clarify what happened: Your plan includes 50 invoices per month, and you’re absolutely right that the app showed you have 45 invoices left. However, the invoices you were trying to create are for orders from previous months (where your account already generated invoices for thousands of orders between April and July). Once the monthly limit was exceeded in those past months, the system can’t retroactively create new invoices for that period on the same plan; even though your current month still has allowance left. I completely agree this can feel confusing from inside the app, and we’re already looking at how we can make these limits clearer so it doesn’t feel like you’re being blocked unfairly or pushed to upgrade. We’ve reached out to you by email with a proposal to temporarily increase your invoice limit at no extra cost, so you can issue the two invoices you mentioned without needing to upgrade your plan. If you reply to that message, we’ll be happy to sort this out for you right away and make sure everything is working as you need. Thanks again for sharing your experience; it helps us improve both the app and our communication. 🙏

Thank you for your thoughtful feedback and for using Sufio for over two years; we really appreciate your trust! You’re absolutely right about the recent export delays; however, we’ve been working hard on a complete overhaul of the system to make it faster and more reliable. The new version has gone live a few days ago, so you should already notice some massive improvements. Thanks again for your patience while we made these updates! Should you need further help, let us know—we're just a message away.

Thank you for the awesome review! We’re so glad to hear that both our app and support team hit the mark.

Thank you so much for your detailed and thoughtful review! We’ll definitely pass your appreciation on to Lewis — he’ll be thrilled to hear it. :)

Thank you for the great review! We’re happy to hear that Sufio works exactly as promised for you and that our support team has been fast, friendly and helpful. Your recommendation really means a lot to us. 🙌

Thanks a lot for the great review! We’re so glad you’re enjoying Sufio and that our support team could help. When it comes to showing duties and tariffs as line items; we’ve shared it with our product team for review. Thanks for helping us improve!

Thanks for the great review! We’re thrilled you enjoy the features and our fast support.

Thanks so much for the 5 stars! We’re happy to know you’re enjoying Sufio.

Thank you for your review! We appreciate your kind words. If there’s anything more we can do to improve your setup, just let us know.

Thank you for your kind words! We’re delighted you’re enjoying our customer service and that the invoice templates are working well with EU tax requirements. If you ever need further customisation or changes, please don’t hesitate to let us know.

Thank you for sharing your experience with Sufio! We’re pleased that the app helps your business and that the flexibility in design and invoicing gives you the control you need for your region. If there’s anything else you’d like to adjust or optimize, just reach out.

Thank you so much for this amazing review! 💛 We’re especially happy to hear that you feel genuinely supported by our team. We do our best to treat our customers’ problems as our own, so it’s wonderful to see that come through in your experience. It’s a pleasure working with you, and we’re proud to be the team you can count on.

Thank you for your review! We’re glad to hear Sufio does exactly what you need and that you’re happy with the speed and look of your invoices. If you ever want to explore more features or customizations, we’re here to help.

Thanks a lot for the great review! We’re so glad to hear that Sufio is helping you manage your B2B stores and that our team could support you along the way.