Sufio: Professional Invoices
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While many features of this app are effective, the Peppol integration is currently impractical. Specifically, the inability to pull VAT numbers directly from the order page makes generating Peppol-compliant e-invoices nearly impossible. Since compliance requires the invoice to originate from a webshop order, the current workflow is highly inconvenient and results in a high failure rate that is only discovered after the fact.
Thank you for taking the time to share this. We're genuinely sorry the Peppol workflow has let you down. You've pointed at something real, though the underlying constraint sits with Shopify's API: the VAT number captured in your Shopify admin isn't exposed in any API data, which is why no third-party app, Sufio included, can see it, sync it, or display it on an invoice. We're acutely aware of this limitation because we take compliance seriously. Sufio has actually offered ways around it from the very beginning of the app, to make sure we offer compliant-ready invoices. Capturing, validating, storing and displaying VAT numbers automatically is a feature offered well before Shopify introduced their own solution. Depending on how your store is set up, there's a good chance we can materially reduce the failure rate you're describing. I personally reviewed our conversations and didn't see you reaching out to us directly to address this. I'd love to walk through your specific setup with you—could you drop me a line at [email protected]? Happy to dig in. (Djimi, Head of Support)
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Thank you so much! 🙌 We really appreciate your support. Glad to hear you’re enjoying Sufio!
If you’re looking for a legitimate app to support your bookkeeping, Sufio is the one you should use. We tried several apps that only offered basic features. While those apps were essentially just PDF generators, Sufio is a comprehensive system that provides complete invoices and credit notes with all the required information. In addition, they offer extensive and fast support. We have submitted dozens of requests and questions, and all of them were handled to our satisfaction by Djimi. Big thanks to you Djimi. It’s true that the subscription costs may seem high at first, but this is actually quite reasonable when you consider the functionality, support, and wide range of features compared to competitors.
Thank you so much for your thoughtful and detailed review! We’re really happy to hear that Sufio is making a real difference for your bookkeeping and that you see the value beyond just basic PDF generation. A big thank you as well for the kind words about our support. Djimi will be especially glad to hear this! We truly appreciate your perspective on pricing as well. We always strive to deliver a solution that balances powerful features, reliability, and dedicated support. Thanks again, and if you ever need anything, we’re always here to help!
I gave it a try and in 2 minutes I realised this is what I needed all along. It's super clean and just does the job you expect it to. No complicated processes or anything, just cleanly handles the invoicing!
Thank you so much for your review! We’re really happy to hear it was a great fit right from the start and that everything works just as expected.
Amazing solutions. Fast customer service. Developper team also is doing magic and up for any challenge.
Thank you for the amazing feedback! We’re thrilled to hear you’re happy with both the app and our team. We’ll keep doing our magic to support you.
Thank you so much for the 5-star rating, we really appreciate your support!
Application simple, efficace et support très réactif. Pour l'instant ca remplit mes attentes !
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que l’application répond à vos attentes et que notre support a été réactif. Notre équipe reste bien sûr à votre disposition si vous avez besoin de quoi que ce soit !
Been using this app daily and we love it and our customers love it too. Their support is incredibly helpful, and lightning fast. Highly Recommend.
Thank you so much for the kind words. We’re thrilled to hear both you and your customers are loving the app, and our team is always here if you need anything!
The first set up was very easy. Afterwards I needed some help. It was great service with rest of the integration of the app in our store. They reply and help is very quickly. We have a couple of request for some changes, and they will look into this for us. Very happy with that it will be taken into consideration for developing our wishes.
We’re so glad the setup was smooth and that our team could support you quickly. Thanks for your kind words and for sharing your ideas, we’re excited to keep improving the app with your feedback!
Never had such a quick and solving support centre before. Great service and great working app for our shopify shop. Thanks Lewis!
Thanks so much for the kind words. We’re thrilled to hear the app is working well for your shop, and Lewis will be happy to know he made a difference!
Application très bien faite et support de premier plan, parfait pour notre activité.
Merci beaucoup pour votre avis ! Nous sommes ravis que Sufio corresponde parfaitement à votre activité et que vous appréciiez à la fois la qualité de l’application et l’accompagnement de notre équipe.
Sufio covers perfectly our needs : custom flows, custom design, multi-language. Support team is also very reactive with always good advices.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Sufio is a great fit for your needs. We are always here if you’d like to fine-tune or expand your setup even further!
We use Sufio for Dog with a Mission and it integrates perfectly with Shopify. It keeps our administration clean and handles our invoices automatically. What I really appreciate is their support team. They are incredibly responsive and helpful. For example, I needed a "Pay Now" button added to my invoice layout to make it easier for our B2B customers to pay, and they fixed it for me immediately. They patiently answered all my questions to get everything set up correctly. Great app if you want your invoicing to run smoothly with a helpful team behind it!
Thank you so much for your wonderful review! We’re delighted that Sufio integrates perfectly with your Shopify store and keeps your invoicing running smoothly. We truly appreciate your support and are always here if you need anything!
Very customizable app, and the team is very responsive!
Thank you so much for your review! We’re delighted to hear you’re enjoying the flexibility of the app and that our team has been responsive when you needed us. We truly appreciate your support and are always here to help!
Thank you for your 5-star review!
Die App funktioniert einwandfrei und ist selbsterklärend. Besonders positiv hervorzuheben ist allerdings der Kundenservice. Nett, schnell und umfangreiche Problemlösung.
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass die App einwandfrei funktioniert und selbsterklärend für Sie ist. Besonders schön zu hören ist Ihr Lob für unseren Kundenservice – schnell, freundlich und lösungsorientiert zu helfen ist genau unser Anspruch. Vielen Dank für Ihr Vertrauen!
Great app, works fine and intuitive. Did a great job to comply with new Belgian rules regarding Peppol. Also great support within 24h!
Thank you so much for your review! We’re glad to hear you find the app intuitive and running smoothly. It’s especially great to know our Peppol compliance for the new Belgian requirements has been helpful for your business. And of course, we’re happy our support team could assist you quickly. If you ever need anything else, we’re here for you!
We zijn heel tevreden over de customer support van Sufio. Het team reageert snel en denkt actief mee in oplossingen. Ze hebben ons inmiddels al meerdere keren uitstekend geholpen met custom aanpassingen.
Hartelijk dank voor uw mooie review! Wat fijn om te horen dat u zo tevreden bent over onze customer support. Ons team doet altijd zijn best om snel te reageren en actief mee te denken over de beste oplossingen — geweldig dat de custom aanpassingen zo goed hebben geholpen. We waarderen uw vertrouwen enorm!
Sufio est fiable, facile à utiliser et fait gagner un réel temps au quotidien.
Merci beaucoup pour votre avis ! Nous sommes ravis que Sufio soit fiable, facile à utiliser et qu’il vous fasse gagner un temps précieux au quotidien.
Thank you for your 5-star review!
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