Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
413
chart
#331
All reviews
Review RSS Feed
Nov. 26, 2025
The best app for automatic invoices to be sent once a customer has purchased, the layout and design is fully customizable and very easy to use. The app support is fantastic, they have been so helpful when needing some customization! Highly recommend.
Nov. 18, 2025
Great app, great people. easy to install. document templates are great customization options are plenty. Adding some custom text to documents is super simple if you know a bit of HTML. Support is fast and to the point. Special thanks to Djimi and Olivia for helping us setup some custom logic to process our documents.
Nov. 13, 2025
Great solution to go around the basic missing feature of shopify to send an invoice automatically to our customers.... Sufio has always answered very fast if we had problems configuring the invoice part. Very happy with this app.
Nov. 5, 2025
Great! App if you're looking for invoicing system and their support team are very cooperative
Thank you for your review! 🙌 We’re really glad Sufio is working well for your invoicing and that our support team has been able to help you out. Anytime you need a hand, just drop us a message.
Oct. 23, 2025
We’ve been using Sufio for our Shopify store INSELWiNKEL (based on Spiekeroog Island, Germany) and couldn’t be happier. The team handled an individual request — adding a simple SEPA payment QR code for our invoices — within just one day. Fast, professional, and solution-oriented support. Exactly how great service should be. Highly recommended!
Thank you so much for sharing your experience! It’s great to hear that the SEPA QR code was implemented quickly and fits your needs. Fast, tailored solutions are exactly what we strive for, so your feedback means a lot to us. :)
Oct. 22, 2025
Support is always there to help!
Thanks for taking a moment to leave us a review! 💛 We’re happy to hear you can always rely on our support when you need it. We’re just a message away whenever something comes up.
Oct. 20, 2025
Great tool and customer service
Thank you for your kind words! It’s great to hear that you’re enjoying both the app and the service behind it. We’re here to keep things running smoothly for your invoicing.
Oct. 20, 2025
The Sufio team is an exceptional bunch! Every question or task I had they were fast to respond and delivered every time! Thank you to Lewis for always helping out! I highly recommend Sufio to any business!
Wow, thank you for such a fantastic review! 🤩 We’re thrilled to hear our team has been fast and reliable for you, and we’ll be sure to pass your kind words on to Lewis — he’ll be very happy to hear this. Thank you for recommending Sufio and for choosing us to support your business!
Oct. 17, 2025
I was stuck with a few things that needed to be tweaked to my processes. The email support from Olivia was outstanding. Thank you Olivia and Sufio
Thank you for the lovely feedback! We’re delighted Olivia could help you fine-tune your processes ... she’ll be very happy to hear this. If you ever want to adjust anything further, we’ll be glad to assist.
Oct. 17, 2025
Wir sind überracht mit der schnelle reaktion und die Kompetenz des Supportes. Nur zu empfehlen.
Vielen lieben Dank für Ihr tolles Feedback! 🙏 Es freut uns sehr zu hören, dass Sie mit der schnellen Reaktion und der Kompetenz unseres Supports zufrieden sind. Wenn Sie weitere Fragen oder Wünsche haben, melden Sie sich jederzeit gerne bei uns.
Oct. 12, 2025
Je n'ai jamais vu un service client aussi réactif et efficace. J'ai collaboré avec Olivia qui a fait son possible pour répondre à mes demandes qui étaient assez élaborées et problématiques. Je recommande vivement
Merci beaucoup pour votre message ! Nous sommes ravis d’apprendre que vous êtes satisfait de notre service et du soutien d’Olivia. Votre retour nous fait vraiment plaisir et nous motive à continuer à offrir la meilleure expérience possible.
Oct. 8, 2025
Professional, reliable, and incredibly easy to use. Sufio makes invoicing effortless and on-brand, and I especially value the localization in multiple EU languages—it makes everything feel seamless and tailored to my business. A truly outstanding app that delivers exactly what it promises.
Thank you so much for your wonderful feedback! It means a lot to us to know we’re delivering on our promise and making a real difference for your team.
Sept. 30, 2025
Thanks so much for the 5 stars! We’re happy to know you’re enjoying Sufio.
Sept. 23, 2025
App used to work perfectly fine, but since today we get the error that we have reached our limit even though we should have 45 invoices left according to the app. Support has not responded within 6 hours, the only work around is to upgrade and pay more.... Quite disappointing experience
Thank you for your feedback and we're really sorry for the frustration this has caused; especially when you just needed to get a couple of invoices out quickly. To clarify what happened: Your plan includes 50 invoices per month, and you’re absolutely right that the app showed you have 45 invoices left. However, the invoices you were trying to create are for orders from previous months (where your account already generated invoices for thousands of orders between April and July). Once the monthly limit was exceeded in those past months, the system can’t retroactively create new invoices for that period on the same plan; even though your current month still has allowance left. I completely agree this can feel confusing from inside the app, and we’re already looking at how we can make these limits clearer so it doesn’t feel like you’re being blocked unfairly or pushed to upgrade. We’ve reached out to you by email with a proposal to temporarily increase your invoice limit at no extra cost, so you can issue the two invoices you mentioned without needing to upgrade your plan. If you reply to that message, we’ll be happy to sort this out for you right away and make sure everything is working as you need. Thanks again for sharing your experience; it helps us improve both the app and our communication. 🙏
Nov. 13, 2025
We have been using Sufio for over two years, and for most of that time the invoice and credit export functionality worked smoothly. Recently, we began experiencing significant delays, with CSV export emails taking hours to arrive. Since then, Sufio has incorporated a new mechanism that has noticeably improved the process. Exports are now arriving much more promptly, and this has made a meaningful difference in keeping our workflow running efficiently. We appreciate the improvements and the continued support, as reliable performance is crucial for businesses like ours that depend on these functions every day.
Using app
Over 2 years
Total reviews
3
Average rating
1.3
Thank you for your thoughtful feedback and for using Sufio for over two years; we really appreciate your trust! You’re absolutely right about the recent export delays; however, we’ve been working hard on a complete overhaul of the system to make it faster and more reliable. The new version has gone live a few days ago, so you should already notice some massive improvements. Thanks again for your patience while we made these updates! Should you need further help, let us know—we're just a message away.
Sept. 12, 2025
Great application and even greater support. These people really provide an answer not just a reply. Highly recommended
Thank you for the awesome review! We’re so glad to hear that both our app and support team hit the mark.
Sept. 9, 2025
Sufio solves all our complex invoicing needs. We had an extremely tight deadline to solve UK vat invoicing issues, and Lewis was very quick to understand our needs and delivered a custom solution in no time, so we made our deadline. Could not be more happy with a Shopify app than what I got with Sufio. Highly Highly recommend getting this if you have complex or even simple invoicing needs.
Thank you so much for your detailed and thoughtful review! We’ll definitely pass your appreciation on to Lewis — he’ll be thrilled to hear it. :)
Sept. 5, 2025
Great app—works perfectly and does exactly what it promises. The support team is fast, friendly, and very helpful. Highly recommend!
Thank you for the great review! We’re happy to hear that Sufio works exactly as promised for you and that our support team has been fast, friendly and helpful. Your recommendation really means a lot to us. 🙌
Sept. 2, 2025
Great app, and even greater support. I would like to see duties/tariffs being displayed as line items in invoices/receipts.
Thanks a lot for the great review! We’re so glad you’re enjoying Sufio and that our support team could help. When it comes to showing duties and tariffs as line items; we’ve shared it with our product team for review. Thanks for helping us improve!
Sept. 1, 2025
Great app, Fast support and really good features. Highly recommend
Thanks for the great review! We’re thrilled you enjoy the features and our fast support.