Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
413
chart
#331
All reviews
July 1, 2025
Sufio is an excellent invoicing system! After trying and comparing several different invoicing app, we decided to go with Sufio—and we’re very glad we did. The system is user-friendly, but what truly sets Sufio apart is their customer support. The team is incredibly patient, detail-oriented, and always quick to respond. They’ve helped us with various customizations and often offer thoughtful, effective suggestions. Their efficiency and professionalism are top. Highly recommended!
Thanks so much for the amazing review! We’re really glad to hear that Sufio stood out after you tried several invoicing apps; that means a lot to us. It’s also great to know you’re enjoying the user-friendly interface, and we’re especially happy our support team has been able to help out with customizations and suggestions. We’ll make sure your kind words get passed along to the whole team. :) Thanks again for the recommendation!
June 24, 2025
Great customer support with quick responses and automatic fixes according to the requests of our company. Would absolutely recommend to use this tool!
Thanks so much for your kind words! We’re really glad to hear our support team could respond quickly and get things sorted just the way your company needed—thanks for the recommendation! :)
June 23, 2025
It took us some time to set up everything just the exact way we need it (we are a B2B Catering company with german tax laws), but with the help of Sufio, we were able to accomplish everything. We are a customer since 1,5 years by now and are very satisfied with the ongoing good quality of the support. Thank you Olivia! :)
Thank you so much for your thoughtful review! We’re delighted to hear that Sufio has been able to meet your specific needs, even with the complexities of German tax laws. It’s also great to know our support team, especially Olivia, could help you along the way. We appreciate your continued trust over the past 1.5 years very much!
June 22, 2025
Easy to get started with the day to day configurations on your own. The onboarding with the Sufio flows fast and is super versatile in helping with shop specific requirements; let it be coding additional snippets, configuring designs, or aligning with data flows/fields outside of the Sufio app during the build-phase. Looking forward to soon scaling with Sufio. Can only recommend.
Thanks a lot for the great feedback! We’re happy to hear you found it easy to get started and that the onboarding process worked smoothly for your store’s specific needs. Whether it’s code tweaks, design configs, or integrating with other data flows, we loved being part of that build phase with you, and we're excited to see you scale with Sufio! Thanks so much for the recommendation! :)
July 8, 2025
A great tool for generating professional invoices. Also very professional support.
Thank you so much for your kind words! 🙌 We’re really happy to hear you’re enjoying the invoices Sufio creates and that our support team has been there for you. If you ever need help with new setups or tweaks, we’re always just a message away.
June 10, 2025
Very helpful!
Thank you for taking the time to leave us a review. We’re thrilled to hear you found our support helpful. If there’s ever anything else we can assist you with, just let us know!
June 10, 2025
Excellent customer service. Veronika was quick in answering my emails concerning some setup issues I was having. She even suggested some improvements I could make. Wish all apps had such great customer service!
Thank you so much for your wonderful review! :) We're so glad Veronika was able to help you out and offer some useful suggestions along the way. We truly appreciate your kind words about our support—feedback like yours keeps us motivated to continue providing the best service possible. Don’t hesitate to reach out if you ever need anything else!
July 8, 2025
Everything we need to streamline our B2B invoicing! Thank you!
Thank you so much for this lovely feedback! 🙌 We’re really glad Sufio gives you everything you need for your B2B invoicing and helps streamline your workflow. If you ever want to refine your setup even further, we’ll be happy to help.
May 30, 2025
Thank you very much for the 5-star rating! We're glad to know that you're satisfied with the Sufio app.
May 24, 2025
I should say that you’re a great partner for businesses like us. I’m extremely impressed how you handle our requests and flex the features based on our needs. Special thanks to Veronika and to the IT team! The only regret for me is that I haven’t switch to Sufio earlier. Keep going so we'll be your lifetime customer!
Thank you so much for the amazing review! :) We’re truly grateful for the opportunity to support your business, and it means a lot to hear that our flexibility and responsiveness have made a big difference for you!
May 21, 2025
I asked for a basic feature — setting default payment terms per client. They admitted it's possible but said I’d need to upgrade to their premium plan, which is 3x more expensive. So they can do it, but they just want to charge way more for something simple. Feels like they’re forcing you to pay extra for functionality they already have, not recommended.
Thank you for your feedback. We understand your frustration but we want to clarify that Sufio currently does not support assigning payment terms per client. This feature isn’t available on any of our plans, and it isn't just a case of restricting a functionality to higher tiers—it simply doesn’t exist in our app at this time. For this reason, we recommend managing client-specific payment terms directly within Shopify, which offers more flexibility. Thank you, however, for highlighting this need. We’ll keep it in mind as we continue to improve the Sufio app.
April 22, 2025
Great customer support! Very responsive and open to accommodating custom edits to the invoice.
We really appreciate your feedback—thank you! :) It’s great to hear that our support team could help with the custom edits you needed. We’re always happy to tailor things to make sure everything works just right for you!
April 15, 2025
Fungerar perfekt för oss tillsammans med SparkLayer, för att generera fakturor till våra B2B kunder. Sufio har väldigt bra support som snabbt ger svar på våra frågor och hjälper oss att anpassa systemet till våra behov. Rekommenderas starkt!
Thanks so much for the great feedback! We're really happy to hear that Sufio is working so well for you alongside SparkLayer. It's awesome to know our Support Team has been helpful and quick to respond—that’s exactly what we aim for. Big thanks for the recommendation, and we’re always here if you need anything!
Nov. 6, 2025
Excellent team! Every time we need a custom solution, they are always there to help. They respond quickly, answer all of our questions, and go above and beyond to support our business needs. We are very happy with the application; it is reliable, easy to use, and the customer service is outstanding. Highly recommended!
Thank you so much for your thoughtful review! :) We're so glad to hear you've had a great experience with Sufio. Our team is always here to ensure you get the support and flexibility you need. We truly appreciate your recommendation and look forward to continuing to support your business!
April 1, 2025
Unmatched service!
Thank you so much for your motivating words! :)
March 28, 2025
Amazing app for Shopify and support is first class. Would not hesitate to recommend.
Thank you for the wonderful feedback! We’re thrilled to hear that the app and our support have exceeded your expectations. Your recommendation truly means a lot, and we’re always here to help whenever you need us!
March 28, 2025
This app has allowed us to transform our B2B processes, allowing us to seriously improve our offering and professionalism to our customers. I can say without a doubt that the support from Lewis and the team has been some of the best we have ever experienced from a Shopify app partner. We have had incredible support during the onboarding process, and despite some quite niche requests from our side, Lewis and the Sufio team have continually delivered. They have been a pleasure to work with and we will continue to partner with Sufio for a long time.
Thank you so much for the amazing review! :) We’re so glad to hear that the app has helped elevate your B2B processes and improved your offerings to customers. It’s great to know that Lewis and the team have provided you with top-notch support throughout the onboarding process and beyond. Your satisfaction means a lot to us, and we're excited to continue working with you long-term!
March 24, 2025
Great app and great service! They assisted massively with the roll out and made customisations we needed to the invoices.
Thank you for your great review! :) We’re thrilled to hear that our team was able to help with the rollout and make the customizations you needed for your invoices. We’re always here if you need further assistance!
March 21, 2025
I was expecting a difficult setup but Lewis from customer service did an awesome job. Still waiting for better filter features for exports of the invoices ;) Frederiek
Thank you for your feedback, Frederiek! We're glad to hear that Lewis provided awesome support and made the setup easier than expected. We also appreciate your suggestion about improved filter features for invoice exports—we’re always looking to improve, and we’ll pass this along to our team.
March 21, 2025
Excellent service. They helped me customize the invoices and numbering.
Thank you for your kind words! :) We're delighted that you found our service helpful in customizing your invoices and numbering.