All reviews

Rating Breakdown

  • 5
    94% (395 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 98% (412)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2025

Everything we need to streamline our B2B invoicing! Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this lovely feedback! 🙌 We’re really glad Sufio gives you everything you need for your B2B invoicing and helps streamline your workflow. If you ever want to refine your setup even further, we’ll be happy to help.

5 / 5 Share

May 30, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the 5-star rating! We're glad to know that you're satisfied with the Sufio app.

5 / 5 Share

May 24, 2025

I should say that you’re a great partner for businesses like us. I’m extremely impressed how you handle our requests and flex the features based on our needs. Special thanks to Veronika and to the IT team! The only regret for me is that I haven’t switch to Sufio earlier. Keep going so we'll be your lifetime customer!

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! :) We’re truly grateful for the opportunity to support your business, and it means a lot to hear that our flexibility and responsiveness have made a big difference for you!

1 / 5 Share

May 21, 2025

I asked for a basic feature — setting default payment terms per client. They admitted it's possible but said I’d need to upgrade to their premium plan, which is 3x more expensive. So they can do it, but they just want to charge way more for something simple. Feels like they’re forcing you to pay extra for functionality they already have, not recommended.

Using app

Over 1 year

Total reviews

19

Average rating

1.5

Developer Reply

Thank you for your feedback. We understand your frustration but we want to clarify that Sufio currently does not support assigning payment terms per client. This feature isn’t available on any of our plans, and it isn't just a case of restricting a functionality to higher tiers—it simply doesn’t exist in our app at this time. For this reason, we recommend managing client-specific payment terms directly within Shopify, which offers more flexibility. Thank you, however, for highlighting this need. We’ll keep it in mind as we continue to improve the Sufio app.

5 / 5 Share

April 22, 2025

Great customer support! Very responsive and open to accommodating custom edits to the invoice.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback—thank you! :) It’s great to hear that our support team could help with the custom edits you needed. We’re always happy to tailor things to make sure everything works just right for you!

5 / 5 Share

April 15, 2025

Fungerar perfekt för oss tillsammans med SparkLayer, för att generera fakturor till våra B2B kunder. Sufio har väldigt bra support som snabbt ger svar på våra frågor och hjälper oss att anpassa systemet till våra behov. Rekommenderas starkt!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great feedback! We're really happy to hear that Sufio is working so well for you alongside SparkLayer. It's awesome to know our Support Team has been helpful and quick to respond—that’s exactly what we aim for. Big thanks for the recommendation, and we’re always here if you need anything!

5 / 5 Share

Nov. 6, 2025

Excellent team! Every time we need a custom solution, they are always there to help. They respond quickly, answer all of our questions, and go above and beyond to support our business needs. We are very happy with the application; it is reliable, easy to use, and the customer service is outstanding. Highly recommended!

Store

Velroq

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! :) We're so glad to hear you've had a great experience with Sufio. Our team is always here to ensure you get the support and flexibility you need. We truly appreciate your recommendation and look forward to continuing to support your business!

5 / 5 Share

March 28, 2025

Amazing app for Shopify and support is first class. Would not hesitate to recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re thrilled to hear that the app and our support have exceeded your expectations. Your recommendation truly means a lot, and we’re always here to help whenever you need us!

5 / 5 Share

March 28, 2025

This app has allowed us to transform our B2B processes, allowing us to seriously improve our offering and professionalism to our customers. I can say without a doubt that the support from Lewis and the team has been some of the best we have ever experienced from a Shopify app partner. We have had incredible support during the onboarding process, and despite some quite niche requests from our side, Lewis and the Sufio team have continually delivered. They have been a pleasure to work with and we will continue to partner with Sufio for a long time.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! :) We’re so glad to hear that the app has helped elevate your B2B processes and improved your offerings to customers. It’s great to know that Lewis and the team have provided you with top-notch support throughout the onboarding process and beyond. Your satisfaction means a lot to us, and we're excited to continue working with you long-term!

5 / 5 Share

March 24, 2025

Great app and great service! They assisted massively with the roll out and made customisations we needed to the invoices.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! :) We’re thrilled to hear that our team was able to help with the rollout and make the customizations you needed for your invoices. We’re always here if you need further assistance!

5 / 5 Share

March 21, 2025

I was expecting a difficult setup but Lewis from customer service did an awesome job. Still waiting for better filter features for exports of the invoices ;) Frederiek

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback, Frederiek! We're glad to hear that Lewis provided awesome support and made the setup easier than expected. We also appreciate your suggestion about improved filter features for invoice exports—we’re always looking to improve, and we’ll pass this along to our team.

5 / 5 Share

March 21, 2025

Excellent service. They helped me customize the invoices and numbering.

Store

Secrets

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! :) We're delighted that you found our service helpful in customizing your invoices and numbering.

5 / 5 Share

March 12, 2025

Super application qui permet de professionnaliser la facturation, avec beaucoup de choix dans la personnalisation du modèle. Nous avons voulu customiser encore davantage et le service client s'est montré très réactif et efficace. Je recommande

Store

Chamaye

Using app

About 1 year

Total reviews

23

Average rating

4.5

Developer Reply

Merci beaucoup pour votre avis positif ! Nous sommes ravis que notre application vous aide à professionnaliser votre facturation et que les options de personnalisation vous conviennent. Votre satisfaction est notre priorité, et nous sommes heureux que notre service client ait pu répondre rapidement à vos besoins. Merci pour votre recommandation et votre confiance.

5 / 5 Share

March 7, 2025

Quality app - this ensures all of our customers have visibility and access to their invoices at any time and reduces emails/telephone calls to our team. Really smart app with great UI and customisation options.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate your thoughtful review! :) It’s great to hear that Sufio helps streamline your invoicing process, and that you’re enjoying our UI and customization features.

5 / 5 Share

March 6, 2025

Superb responsive customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write us a review! Providing quick and helpful support is one of our top priorities, and we’re happy to hear that you've had a great experience.

5 / 5 Share

March 5, 2025

Top Support und die einzige App, die komplette Rechnungs-Exporte nach Monat, Jahr und mehr ermöglicht. Die Rechnungen lassen sich einfach anpassen, und selbst das Standard-Template sieht professionell aus. Die Einrichtung war super einfach – nach dem Testen von 10 anderen Apps habe ich endlich die perfekte Lösung gefunden!

Using app

27 days

Total reviews

15

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Support und den Exportfunktionen zufrieden sind. Dass Sie Sufio als die perfekte Lösung für Sie empfinden, macht uns besonders stolz! :)

5 / 5 Share

March 4, 2025

Easy to use, great looking invoices and excellent customer service! Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending our app! :) We’re delighted that you find Sufio easy to use, enjoy our invoice design, and appreciate our helpful Support Team.

5 / 5 Share

Feb. 28, 2025

This company (SUFIO) provides incredible customer service and offers a variety of products to suit all businesses. We could not be happier integrating them into our Shopify Plus platform.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your fantastic review! :) It’s wonderful to hear that our customer service and product range have been a great fit for your business.

5 / 5 Share

Feb. 19, 2025

10/10! Amazing support and great product! Keep it up!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! :) We're so glad to hear you’re happy with our app and Support Team. Your encouragement means the world to us!

5 / 5 Share

Feb. 18, 2025

Amazing app and the support is top notch, really recommended!

Using app

6 months

Total reviews

16

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled that you're enjoying our app and that you appreciate our support. Your recommendation means a lot to us. :)