All reviews

Rating Breakdown

  • 5
    94% (389 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 99% (408)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2025

Super application qui permet de professionnaliser la facturation, avec beaucoup de choix dans la personnalisation du modèle. Nous avons voulu customiser encore davantage et le service client s'est montré très réactif et efficace. Je recommande

Store

Chamaye

Using app

About 1 year

Total reviews

23

Average rating

4.5

Developer Reply

Merci beaucoup pour votre avis positif ! Nous sommes ravis que notre application vous aide à professionnaliser votre facturation et que les options de personnalisation vous conviennent. Votre satisfaction est notre priorité, et nous sommes heureux que notre service client ait pu répondre rapidement à vos besoins. Merci pour votre recommandation et votre confiance.

5 / 5 Share

March 7, 2025

Quality app - this ensures all of our customers have visibility and access to their invoices at any time and reduces emails/telephone calls to our team. Really smart app with great UI and customisation options.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate your thoughtful review! :) It’s great to hear that Sufio helps streamline your invoicing process, and that you’re enjoying our UI and customization features.

5 / 5 Share

March 6, 2025

Superb responsive customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write us a review! Providing quick and helpful support is one of our top priorities, and we’re happy to hear that you've had a great experience.

5 / 5 Share

March 5, 2025

Top Support und die einzige App, die komplette Rechnungs-Exporte nach Monat, Jahr und mehr ermöglicht. Die Rechnungen lassen sich einfach anpassen, und selbst das Standard-Template sieht professionell aus. Die Einrichtung war super einfach – nach dem Testen von 10 anderen Apps habe ich endlich die perfekte Lösung gefunden!

Using app

27 days

Total reviews

15

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Support und den Exportfunktionen zufrieden sind. Dass Sie Sufio als die perfekte Lösung für Sie empfinden, macht uns besonders stolz! :)

5 / 5 Share

March 4, 2025

Easy to use, great looking invoices and excellent customer service! Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending our app! :) We’re delighted that you find Sufio easy to use, enjoy our invoice design, and appreciate our helpful Support Team.

5 / 5 Share

Feb. 28, 2025

This company (SUFIO) provides incredible customer service and offers a variety of products to suit all businesses. We could not be happier integrating them into our Shopify Plus platform.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate your fantastic review! :) It’s wonderful to hear that our customer service and product range have been a great fit for your business.

5 / 5 Share

Feb. 19, 2025

10/10! Amazing support and great product! Keep it up!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! :) We're so glad to hear you’re happy with our app and Support Team. Your encouragement means the world to us!

5 / 5 Share

Feb. 18, 2025

Amazing app and the support is top notch, really recommended!

Using app

6 months

Total reviews

15

Average rating

4.7

Developer Reply

Thank you so much for your kind words! We're thrilled that you're enjoying our app and that you appreciate our support. Your recommendation means a lot to us. :)

5 / 5 Share

Feb. 14, 2025

Réponse rapide et efficace, personnel fort agréable :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Un grand merci pour votre avis ! :) Nous sommes heureux que notre service et notre équipe vous aient donné entière satisfaction.

5 / 5 Share

Jan. 16, 2025

Great customer service. I had a specific request in relation to tax exemptions, and they provided a custom solution within a day.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re so glad to hear that our Customer Support team could assist you with your tax exemption request and provide a solution so quickly.

5 / 5 Share

Jan. 16, 2025

Sufio has been amazing! Their team helped me customize everything exactly as I needed, and now it works perfectly. The support was quick, friendly, and super helpful. Highly recommend Sufio for anyone looking for seamless invoicing solutions!

Store

CLUB 24

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! We’re thrilled to hear that Sufio has met your expectations and that our Customer Support team was able to assist you in customizing everything to your needs.

5 / 5 Share

Jan. 15, 2025

Application très fluide et facile à paramétrer. Service client réactif et professionnel, je recommande sans hésiter

Using app

About 18 hours

Total reviews

9

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis positif! :) Nous sommes ravis que notre application vous plaise et que notre service client ait répondu à vos attentes.

1 / 5 Share

Dec. 5, 2024

Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement...

Using app

16 days

Total reviews

6

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’ve found our interface frustrating and that our platform hasn’t fully met your expectations. While many of our users appreciate the simplicity and minimalist UI we strive to provide, we understand that everyone’s needs are unique. Given that we haven’t received an inquiry in our Support mailbox regarding the issues you mentioned, we'd like to address them here: 1. Searching by order or invoice number: This functionality is available and can be accessed on the Filter page. If you’d like guidance on how to use this feature, our team would be happy to assist. 2. Pricing: We completely understand how important value is for your business. Our goal is to provide robust functionality and reliable service to support businesses worldwide. That said, we recognize that requirements vary, and we’re always open to hearing suggestions on how we can better meet your expectations. If you could share more about your specific needs, we’d be happy to explore how Sufio can better support you or even discuss custom pricing options. We’re also available for a quick call to better understand your challenges and provide tailored recommendations. Please don’t hesitate to reach out to us at [email protected]—we’d love the opportunity to assist you further and improve your experience.

5 / 5 Share

Dec. 2, 2024

awesome support, great app

Using app

Over 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We’re thrilled to hear that you’re happy with both our app and our support. As one of our long-standing customers, your continued trust and loyalty mean the world to us.

5 / 5 Share

Nov. 28, 2024

Great addon for our store and extremely helpful support!

Store

KROF

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! :) We’re delighted to hear that our app is a great fit for your store and that you find our support so helpful.

5 / 5 Share

April 9, 2025

Prompt response—I'm amazed! Not only was the issue detected, but it was also resolved with exceptional and generous assistance.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your detailed and positive feedback! We're thrilled to hear that Lewis was able to quickly set up a custom solution tailored to your needs and resolve the issue efficiently. Our goal is to make your experience as seamless as possible, and it's fantastic to know we met your expectations.

5 / 5 Share

March 31, 2025

Weiterhin Top! Der Support hilft schnell und zuverlässig. Hat uns viel Zeit erspart.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Vielen Dank für Ihr tolles Feedback! :) Wir freuen uns sehr, dass unser Produkt genau Ihren Anforderungen entspricht und dass Sie mit unserem Support zufrieden sind.

5 / 5 Share

Oct. 22, 2024

Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great. Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments. Support is quick and effective.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re glad to hear that Sufio has been a valuable addition for managing your B2B orders, especially with features like automatic invoice creation based on tags and the flexibility to modify invoices as needed.

5 / 5 Share

Oct. 18, 2024

The Sufio Professional Invoicing App is user-friendly, easy to set up, and offers great features like automatic invoicing. The customer support is prompt and helpful.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you find our app user-friendly and that you're enjoying our features. It's also great to know that you're happy with our Customer Support Team. :)

5 / 5 Share

Oct. 18, 2024

prompt and efficient customer service!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your kind words. We truly appreciate that you took the time to share your feedback with us! :)