All reviews

Rating Breakdown

  • 5
    94% (395 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 98% (412)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2025

Réponse rapide et efficace, personnel fort agréable :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Un grand merci pour votre avis ! :) Nous sommes heureux que notre service et notre équipe vous aient donné entière satisfaction.

5 / 5 Share

Jan. 16, 2025

Great customer service. I had a specific request in relation to tax exemptions, and they provided a custom solution within a day.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re so glad to hear that our Customer Support team could assist you with your tax exemption request and provide a solution so quickly.

5 / 5 Share

Jan. 16, 2025

Sufio has been amazing! Their team helped me customize everything exactly as I needed, and now it works perfectly. The support was quick, friendly, and super helpful. Highly recommend Sufio for anyone looking for seamless invoicing solutions!

Store

CLUB 24

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! We’re thrilled to hear that Sufio has met your expectations and that our Customer Support team was able to assist you in customizing everything to your needs.

5 / 5 Share

Jan. 15, 2025

Application très fluide et facile à paramétrer. Service client réactif et professionnel, je recommande sans hésiter

Using app

About 18 hours

Total reviews

9

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis positif! :) Nous sommes ravis que notre application vous plaise et que notre service client ait répondu à vos attentes.

1 / 5 Share

Dec. 5, 2024

Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement...

Using app

16 days

Total reviews

6

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’ve found our interface frustrating and that our platform hasn’t fully met your expectations. While many of our users appreciate the simplicity and minimalist UI we strive to provide, we understand that everyone’s needs are unique. Given that we haven’t received an inquiry in our Support mailbox regarding the issues you mentioned, we'd like to address them here: 1. Searching by order or invoice number: This functionality is available and can be accessed on the Filter page. If you’d like guidance on how to use this feature, our team would be happy to assist. 2. Pricing: We completely understand how important value is for your business. Our goal is to provide robust functionality and reliable service to support businesses worldwide. That said, we recognize that requirements vary, and we’re always open to hearing suggestions on how we can better meet your expectations. If you could share more about your specific needs, we’d be happy to explore how Sufio can better support you or even discuss custom pricing options. We’re also available for a quick call to better understand your challenges and provide tailored recommendations. Please don’t hesitate to reach out to us at [email protected]—we’d love the opportunity to assist you further and improve your experience.

5 / 5 Share

Dec. 2, 2024

awesome support, great app

Using app

Over 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We’re thrilled to hear that you’re happy with both our app and our support. As one of our long-standing customers, your continued trust and loyalty mean the world to us.

5 / 5 Share

Nov. 28, 2024

Great addon for our store and extremely helpful support!

Store

KROF

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! :) We’re delighted to hear that our app is a great fit for your store and that you find our support so helpful.

5 / 5 Share

April 9, 2025

Prompt response—I'm amazed! Not only was the issue detected, but it was also resolved with exceptional and generous assistance.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your detailed and positive feedback! We're thrilled to hear that Lewis was able to quickly set up a custom solution tailored to your needs and resolve the issue efficiently. Our goal is to make your experience as seamless as possible, and it's fantastic to know we met your expectations.

5 / 5 Share

March 31, 2025

Weiterhin Top! Der Support hilft schnell und zuverlässig. Hat uns viel Zeit erspart.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Vielen Dank für Ihr tolles Feedback! :) Wir freuen uns sehr, dass unser Produkt genau Ihren Anforderungen entspricht und dass Sie mit unserem Support zufrieden sind.

5 / 5 Share

Oct. 22, 2024

Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great. Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments. Support is quick and effective.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re glad to hear that Sufio has been a valuable addition for managing your B2B orders, especially with features like automatic invoice creation based on tags and the flexibility to modify invoices as needed.

5 / 5 Share

Oct. 18, 2024

The Sufio Professional Invoicing App is user-friendly, easy to set up, and offers great features like automatic invoicing. The customer support is prompt and helpful.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you find our app user-friendly and that you're enjoying our features. It's also great to know that you're happy with our Customer Support Team. :)

5 / 5 Share

Oct. 18, 2024

prompt and efficient customer service!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your kind words. We truly appreciate that you took the time to share your feedback with us! :)

5 / 5 Share

Oct. 15, 2024

By far the best invoicing software for Shopify. Helps a lot with VAT and allows us to send quotes for bigger orders.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're delighted to hear that our invoicing solution has been the best fit for your Shopify store and that it has been helpful with VAT exemptions and sending quotes for larger orders.

5 / 5 Share

Oct. 11, 2024

Best App for Invoices we have tried so far. Definitely recommend!!

Using app

2 days

Total reviews

7

Average rating

4.6

Developer Reply

Thank you so much for your positive review! :) Feedback like this truly motivates our team to keep delivering the best experience possible for our users.

5 / 5 Share

Oct. 7, 2024

Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend!

Store

Medisa

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your kind words! :) We're thrilled to hear that Sufio has been a great solution for your Shopify invoicing needs and that you'd recommend our app further!

5 / 5 Share

Oct. 2, 2024

Great customer service! Good solution.

Store

SalonID

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you're enjoying our app.

5 / 5 Share

Oct. 2, 2024

Sufio is a user-friendly tool for creating and managing professional invoices, and it offers a number of attractive features that significantly simplify the process of invoicing. The interface is intuitive and easy to navigate, making invoice creation simple even for beginners.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your nice review! We're delighted to hear that you find our invoicing app helpful and user-friendly. :)

5 / 5 Share

Sept. 25, 2024

Great app for invoicing. I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for. Quick communication.

Store

seedme

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! :) It's great to hear that you appreciate our fast and efficient communication.

5 / 5 Share

Sept. 24, 2024

Simple app, der gør præcis det den skal. Har haft brug for lidt support, og det har bare virket helt fantastisk.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We're always happy to provide support to our users!

5 / 5 Share

Sept. 10, 2024

I had an excellent experience with Sufio! Their support team, especially Lewis, was incredibly responsive and helpful throughout the entire process. They guided me step-by-step in setting up my subdomain and resolving any technical issues. The team's patience and expertise really stood out, and I appreciated their fast and efficient communication. My invoices are now working perfectly, and the spam notification issue has been completely resolved. Highly recommend their service to anyone looking for reliable and professional support!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your kind and detailed review! We truly appreciate it. :) It was our pleasure to support you throughout the process of the subdomain setup, and we're delighted to hear that your invoices are now configured as desired!