THE PEOPLE OF SAND review for Sufio: Professional Invoices
Sept. 3, 2019
I needed an app to print /export invoices. I could not customize the template the way i wanted. Just changing the word "Invoice" to something else was not possible. The customer service was not pleasant neither I don't get the fuss? There is better and cheaper app. Printout Designer by example.
Hi Audrey, we are so sorry you have had a bad experience! We actually did not receive any of the messages you sent us. It turns out there was a bug in our email processing service which caused your emails to bounce, so we didn't find them until we investigated today following your review. We definitely can help you out with some template customizations, and also to re-label "Invoice". That's no problem. If you can try again to write to us at [email protected] (try directly from your email client, rather than through the app, just to be sure) with exactly what you need, we'll do our best to help you out. We will also be glad to give you another 14-day free trial if you re-install, since you didn't get to make use of your initial one. Apologies once more, and we hope you consider giving Sufio another shot.
