Fat and the Moon Wholesale review for Sufio: Professional Invoices
March 25, 2022
There truly isn't a comparable app on the market - we searched for MONTHS trying to locate a native means of invoicing for our wholesale clients that could also serve as an accounts receivable portal. (For point of reference, we've used QBO exclusively the last 5+ years, and we've been trying to centralize our analytics as well as streamline our order / invoice process within Shopify for some time.) Sufio takes the cake, bar none. It integrates well with virtually every aspect of Shopify and is totally conducive to our existing wholesale workflow. The development team for Sufio has been nothing short of INCREDIBLE the entire way through getting us set up, as well as in dialing in our custom templates. This applies equally to aesthetics as it does to functionality; we are exceptionally particular about the presentation of our brand (as well as the importance of attention to detail in all respects) and Sufio's support team has consistently met our requests with the utmost patience and a sincere desire to understand / meet our needs. Bringing them on has been a game changer for our business, straight up. We would love to see an option in the future for packing lists that also support split shipment breakdowns that could be included per package in a given shipment. Having a comparable template to our new invoice feature would make for an incredibly well rounded customer experience and allow for us to operate further from a singular platform.
Firstly, thank you so much for taking the time out to leave this amazing feedback for us. Honestly, the whole team appreciates this as it's such an effective way for us to understand what our users like and what they would like to see in the future. Our support team are proud to help our users and we hope to always provide some kind of solution to take the stress away from invoicing. Indeed, our packing slips are being looked into at the moment so that we can implement these improvements and try and make the shipping process more seamless. Sufio is constantly evolving and we're excited to see the direction it will be taking this year!