Mimi Au Fourneau review for Sufio: Professional Invoices

2 / 5

May 29, 2022

Hello, I can't seem to contact Sufo support. I am also unable to download purchase invoices. Can you please help me?

Using app

3 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for leaving your feedback while you experienced some delays during our scheduled maintenance. As explained in our email response to you, the Sufio app was undergoing a scheduled maintenance, which can lead to certain delays in accessing documents. We notified each of our users with a warning message on the app (the screenshot of which you had sent to us). Please note, this scheduled maintenance is necessary to the ongoing high performance of the app and we do our best to notify our userbase whenever these events take place. Additionally, you mentioned you were unable to contact our Support team, but as suggested in the auto-response email, our team works Mon-Fri 9-5 CET. So your message was received with no issues, however, it just happened to arrive outside of our office hours. We're more than happy to discuss any other queries you may have, so please reach out and let us know how we can help :)

Sufio: Professional Invoices for Shopify
Sufio: Professional Invoices
4.9 star
552 reviews

Automate your Shopify invoices - Sufio

Developer
Shopify App Store