Sumtracker Inventory & Bundles
Inventory & Bundles App for Shopify - 30-day Free Trial!
Rating
4.8
feedback
69
chart
#3,586
All reviews
Rating Breakdown
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Dec. 19, 2022
We had so many issues with Sumtrackr adding inventory randomly. It messed up our entire inventory of over 2000 products. We reached out and sent screen shots of the randomly added inventory when no one was even on the back end of shopify working and the response we got consistently was that it was something we were doing.
Hi Melissa, This is a case of big mis-understanding that has happened between us. We shared the important points to know while using Sumtracker. They were not intended to show that you are not following them. We wanted to notify you of the best practices. We can still prove that Sumtrackr did not mess up the inventory. We have the exact inventory history log in Sumtracker as well as in Shopify. Using these I could see that Sumtracker was updating the inventory as expected. I requested to get on a call so I could show you what exactly happened. Since you did not schedule any call, I explained in the mail what had happened. You again mistook it that we are blaming you. While it was not the case. Despite our repeated attempts, you did not get on a call so we could explain our case. And if we explained the facts in the mail, you took it as an attempt to blame you. While it was surely not so. I request you to please read our messages again. Inspite of being on the right side, we apologised many times to show empathy towards your experience. We have also issued the full refund for all the payments that you've made for Sumtrackr. Our customers are highly precious for us. Your review breaks our team heart, especially because we left no stone unturned in being in communication with you and trying to show you how Sumtrackr was working. However, as we can see it did not work out. Despite your review, we will continue to work hard on our product and focus on the delight of our customers. We wish you all the best for your endeavours. Regards, Sumtrackr team
Dec. 3, 2022
The Sumtrackr app is great. We've been using the app for about 2 months. Any time that we've had any questions they were promptly addressed. Over the last 13 plus years we've used several different apps to sync our inventory across multiple channels. None of the apps we used in the past did as well as this one. This app is a keeper!
Nov. 30, 2022
Fast syncing for our 4 stores, it has an easy to navigate interface and the price is very reasonable, especially compared to the competition's apps, (many of which we've used). Don't have a review of support, but we really haven't needed it...this app just works. Very happy so far.
Nov. 29, 2022
Brilliant app for inventory management across multiple platforms - don't know how we ever worked without it. One of the best features is the bundles system, especially for products that require assembly. Any bulk CSV uploads are very easy to do as well. The customer support is also fantastic.
Nov. 29, 2022
Sumtracker has been a great addition to our company and our unique needs of having the same SKU for several Options that we carry, having multiple stores was not an issue and the best part is the team is responsive within 24 hours. I strongly recommend this App for Inventory management.
Nov. 29, 2022
Great app! Was the only one that could help us map out bundles and separate sku's so that inventory could be properly tracked!
Nov. 8, 2022
We added Sumtracker to our Shopify store in August 2022 and have been using this App very successfully. We have found the product to be very efficient in managing our inventory and it has been especially helpful in creating out purchase orders from our suppliers. Both placing the orders as well as receiving the inventory has been wonderful. Also, we had what we referred to as "Kits" with a variety of products contained in them that we were having to manage manually. With the Bundles feature within Sumtracker, we no longer need to do this. Sumtracker manages our Kits for us. This has saved us tons of manual hours. We have to say that the absolute best part of the product is the personalized CUSTOMER SERVICE. We get our answers and assistance swiftly and with great clarity. On top of all of this when we have needed a measure of an upgrade, our request is taken seriously and given consideration and in every instance the App has been upgraded. We highly recommend this product to anyone who is in need of a Shopify Inventory and Order management system. The trial period offered gave us the opportunity to fall in love with the product and know that it is worth it. AND the bonus is the sliding scale for packages based on sales volume. Love this feature too, and so will you. Sandra
Thank you so much Sandra for your kind appreciation. Its great to have you as our customer :)
Oct. 13, 2022
Fantastic App! The team behind it couldn't be any more helpful. The features and functionality are excellent, almost exactly what we needed. Whenever we have run into a challenge, they've come back with solutions so quickly. And they've added new features to help us with our business case. Couldn't recommend this enough! Well done to the team and looking forward to working together for a long time.
Sept. 16, 2022
Amazing App! Super helpful. We use it for so many things: bundles, inventory and stock control, PO's... The customer service is one of the best i've ever seen. Answers are almost immediate, and they're even open (and so fast!) to make improvements and develop new features upon a client's request. Recommend 100%
Sept. 16, 2022
App utilissima che funziona molto bene ed è in continua evoluzione. Permette di mantenere aggiornate le giacenza tra i vari marketplace in modo quasi istantaneo. La grande differenza la fa l'assistenza che è veloce e precisa e che ascolta con grande attenzione le richieste del cliente risolvendo i problemi e fornendo in poco tempo nuove funzionalità. Per il futuro consiglierei la possibilità di permettere anche la modifica del prezzo di vendita cosi da diventare l'app di riferimento per l'utente senza bisogno poi di cercare le varie inserzioni in giro. Questo perchè di solito quando arriva la nuova merce e si aggiorna la giacenza spesso si modifica anche il prezzo di vendita.
Sept. 15, 2022
Sumtracker is great, has all the bundle functionality we need plus easy upload functions, as well as managing stock transfers and POs. All for a much better price than any other app we have found. highly reccomend
Aug. 15, 2022
Great App, we have close to 50 PO’s a week and this has been by far the best option of tracking the stock and supplier invoices. The App is being updated and getting better with each version and the developers are very happy to listed and implement suggested improvements Very happy to recommend both the app and the developers, great guys
Thanks for the great review!
Aug. 3, 2022
Effective, super easy to use with great customer service! I'm a small business and was looking for a simple but effective app that manages stock across various sales channels, Shopify, Etsy Amazon etc. Sumtracker performs all the essentials for my inventory management without making it overly complicated. I came away from Zoho after finding it was trying to do too many things for my business needs. As an alternative I have found Sumtracker a breath of fresh air with super fast, straight talking customer service from Ankit - thank you Sumtracker team :)
Thanks so much Rachel! We are really happy to work with Shopify businesses like yours!
May 17, 2022
It's hard to find an app that does it all: inventory plus bundles, kits, and reporting, but Sumtracker does all of these things for a very reasonable price. I've run into only one issue in the few months I've been using it. Support was fast, friendly and had the issue fixed very quickly.
Thanks for your kind words Sarah!
April 30, 2022
We needed an app that could track inventory for bundles but also manage some light manufacturing and assembly. This app does just that! We have also requested some additional features which the developers and working to add.
Thanks for the review! We really appreciate it :)
April 7, 2022
We started using the sumtracker app to help manage our inventory since it can get complex to keep track of all of our bundles. I was surprised at how intuitive the whole system is and how customizable I can make it to suit my needs. The support team is very helpful and reply really fast, and they clearly listen to my feedback as some features were implemented after I suggested them which is really good. Would recommend to anyone who's looking for simple software to help manage their inventory :)
Thanks for the great feedback Ron! Appreciate the kind words! :)
Feb. 10, 2022
Sumtracker solved the challenges we had with keeping our Shopify and Etsy store inventory stock counts in sync. Super product that addresses your inventory sync challenges and support has been equally excellent.
Thanks for the great review :)
Jan. 25, 2022
After trying some other inventory management apps that each had deal-breaking bugs we moved to Sumtracker and could not be happier. We've been using it for a few months now with no issues that the very helpful support staff could not resolve for us. An easy 5 stars from me!
Thanks for the amazing review! We look forward to continue giving you a great experience :)
July 6, 2021
Great application! great Service! This app solved all our problems for our store as we have bundles that have duplicate skus and sell in many sets no other app solved this inventory problem for us!
Thanks a lot for the great review! We're glad to know that Sumtracker was able to solve the inventory issues you were facing.
May 12, 2021
We've been very happy with Sumtracker so far. It has far exceeded our initial expectations and the support team has been very attentive whenever we have questions. I highly recommend.
Using app
Almost 3 years
Total reviews
2
Average rating
5.0