All reviews

Rating Breakdown

  • 5
    98% (291 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2023

These guys are absolute champs. They have sourced just shy of 500 products for me in the last month or so. They are diligent & professional and the speed in which they have found and listed hundreds of product requests without skipping a beat is impressive to say the least. Tina is my personal agent and in the last year and a half, she has always promptly replied to my queries and assisted me in getting my stock organized and helping me workout any issues. The orders that have passed through have been delivered in a satisfactory time frame. With time and many more orders, I trust Tina's competence in running a well oiled machine. I've tried out other DS apps but simply cannot find the ease in which it is work with the SUP team and navigate the SUP app. Great job guys! Dee <3

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 14, 2023

Good company to work with, customer support is very good, and they listen. My Support person YJ Chen is very proactive.

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

March 10, 2023

Amazing Customer Service, I really liked their customer support services! Fast Shipping which accurate Information!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

We highly recommend Sub-Dropshipping for anyone looking to start a online business importing products from China. Their service is excellent and they are extremely accountable; also, they inspect products 100% before shipping. Fulfillment time is fast and delivery to both the US and Europe is very good. They have a refund policy that is also top-notch. 5 stars!

Using app

Over 2 years

Total reviews

10

Average rating

5.0

1 / 5 Share

Jan. 5, 2023

Thats my 1. bad review in my life. At the beginning it was everything fine. After that the processing time was sometimes until to 10 days. I write with the contact so much time, they always tell me some story. Ok then I decided to dont order anymore from them. I fulfilled +/- 150 orders with them. After that I get so much refunds because they send BAD quality of products and that is really a BIG NO GO. I dont recommend this supplier and every seller on aliexpress make a better job.( but choose the supplier with minimum 4 stars ;))

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Trendimo, Thank you for the feedback. We are very sorry for your unsatisfying experience. Please kindly send us the proof or comments for the quality issues, and help us to do better for all dropshippers. For the delivery time problem, it was due to the impact of COVID-19 infection flood after China opening up in December 2022, and the logistics in China are mostly delayed. We are deeply sorry for that, though we had sent a warning notice in advance. We value your opinion and suggestions. Could you please respond to your dedicated agent who has been trying to put a smile on your face? Please accept our sincere apologies, and hope we could get a chance to resume our collaboration. Sup Dropshipping will always be trying our best to satisfy all our clients. Sup Team

5 / 5 Share

Aug. 20, 2022

SUP Dropshipping is being the APP that I've needed for months! Had a problem with my previous supplier and they knew how to fix everything. It's just a MUST on your store if you do dropshipping. Special shoutout to YJ, amazing helper and worker, 11/10!

Using app

25 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 3, 2022

I am enjoying the POD service very much, they have a huge catalog of high quality POD items and the photos and quality are better than most. Just starting out with them so have not had a sale yet to be able to comment on payment and shipping, but the designing and importing functions are very smooth. Recommend. BajaTiki.com

Using app

About 2 months

Total reviews

13

Average rating

4.8

5 / 5 Share

May 25, 2022

Started using SUP to fulfill my orders few weeks ago and my experience has been positive so far. Good prices, fast shipping time and friendly support. Specially my agent Faria has been really helpful!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

Sooo hi its my first ever review on a app so maby its a little caotic, i have to say i havent fullfilled any order yet but i am sure they arent a scam. I really like the website also the pricing mostly is very good and the shipping times seem really good i will uptade you guys when i know more

Store

APYLERA

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2022

I have been using this app for a month and I have to say I'm very impressed, I love the process of sourcing and listing items makes it very easy especially with Faria my agent from Sup always there to explain every detail of the product and images at any time.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

Needs improvements but I believe they are at the beginning so keep doing the good work and you will succeed!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

wow this app is awesome and my agent is the best,she gets me through every step and provides me with great values

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

First of all. I do not receive any reward or discount for this review! I am dropshipping since 2019 and I have always applied directly to Aliexpress. More cons than pros, I had to choose reliable suppliers. Even if most suppliers I chosen to work with are reliable and serious, the order_process time since the order was placed until it was shipped was an eternity in some casesit used to take almost 8 to 10 days. As a consequence, my customers started to ask,and claim per email. Then the shipping was delayed a while, tracking numbers did not work in some cases , dhl tracking were difficult to track and standard shipping aliexpress delayed a while, Ems delayed up to 40 days in some cases. These cons derived into paypal disputes or a chain of emails asking for orders, anxiety and stress for both sides. Since I am working with Sup dropshipping, my dream of offering a 5 stars service is becoming true, The order_process delays are minimun, and the shipping is fast and affordable . The agents are really polite and help you in all details you need. Say goodby to multiple packages , one arriving after the other, and creating a sensation of lack of brand and unneateness. With Sup dropshipping, your items will be packed into one. Now you can brand your items with the name , logo of your store in labels, bags like best brands and stores do . I truly recommend SupDropshipping to all dropshippers!

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

I love this app. Makes the process of sourcing and listing items so much easier! I wish there were more apps like this on the market. I strongly recommend it to you guys.

Store

Ifrise

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I have worked with a lot of suppliers in my e-commerce career and none of them was closely as good as Supdropshipping is! They make everything so easy for me, they make all the work. I am truely, extremly pleased with them and can not find something I would wish to improve. I want to mention particularly an agent of Supdropshipping called Tina - who is the best agent I ever worked with - she is available all the time and helps me out in EVERY situation and even gives me advices to improve since she is really professional and experienced!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Very nice platform and a very good service,The costumer service is always perfect. They are always prepared and nice. The app is well done, not complicated.I recommend Sup Dropshipping for all who want to become professional!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

I am using this app for couple of days . I am facing Variants import problem in my Store. The product data and pictures listed but the VARIANTS do not appeared at all. I am selecting all the variants before import. Someone help

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, this issue has been resolved

5 / 5 Share

Sept. 16, 2021

I tried sup dropshipping and helped me alot saved my time the picture sourcing function is amazing plus you can source much more from 1688 via link which Is awesome the listing is so easy.

Using app

7 months

Total reviews

1

Average rating

5.0