All reviews

Rating Breakdown

  • 5
    72% (129 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 99% (133)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 13, 2026

Sup Dropshipping looks good on the surface, but the actual experience is very disappointing. The dashboard is confusing and slow, and order syncing is unreliable—many orders require manual fixing despite the “automatic” promise. Product sourcing takes too long, and communication with suppliers is inconsistent and delayed. The Print on Demand mockups are very basic and limited, and the product quality does not match what is shown in the previews. Shipping times are extremely slow, with little transparency, which leads to unhappy customers and refunds. Customer support is another major issue. Responses are slow, often unhelpful, and sometimes completely ignore the real problem. While they advertise branding and custom packaging, these services are expensive and not worth the cost. Overall, Sup Dropshipping overpromises and underdelivers. Not recommended for serious Shopify store owners who value reliability, fast shipping, and professional support.

Using app

--

Total reviews

7

Average rating

3.3

Developer Reply

Hello, thank you for using our service! It is such a pity that we did not make you satisfied in the 2-days time. However, we cannot find any register, sourcing, contact or order record from your store. That makes it hard for us to trace which part of our sevice led to your unsatisfatory. Our agent manager has sent you an email, please kindly reply to let us know how to improve our service in the future.

1 / 5 Share

Nov. 10, 2025

Worst app ever installed , Never use it

Using app

5 days

Total reviews

3

Average rating

1.0

Developer Reply

Hello, thank you for your feedback. Our agent tried to contact you but failed to find your registered account. Could you let us know how to improve our service for all the clients? Please send us an email via [email protected]. Thank you!

1 / 5 Share

Feb. 20, 2025

If I can leave -5(minus 5 stars) stars review I would... Lack of support, I've tried to cancel my subscription several times, but still get charged for it. Contacted them...total IGNORE And I can't even access the app anymore. I want my money back and the subscription cancelled. Thank you

Using app

7 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 23, 2024

Your delivery time is just out of any competetion .. So slow.. So long.. Your prices are so expensive comparing with other plateforms ..I tested the qualify of your products ..95% of polyster ??? seriousely ? it's horrible . Your agents are not responding on whatsup .. and your website is so slow . I dont recomamnd you at all

Store

Djolie

Using app

3 months

Total reviews

41

Average rating

1.4