Murukali.com review for Super: Gift Wrap, Gift Message

Hi there, Thank you for your review. We genuinely appreciate all feedback—both positive and critical—as it helps us continue improving the app for our merchants. Regarding your concern, I can confirm that you were charged twice—once in March and once in April 2025. This is according to our usage-based pricing, which adjusts according to the number of orders placed in your store during each billing period. You can find more details about our subscription tiers in the help center. We always encourage merchants to reach out to our support team directly—had we heard from you sooner, we would have gladly provided a clear explanation. I’ve also reached out to you privately via email to help resolve this as quickly as possible. Looking forward to hearing from you. Best regards, Shahar