Super: Gift Wrap, Gift Message

The reviews are overwhelmingly positive, with many merchants praising the app for being easy to install, simple to use, and effective at adding gift wrap, gift message, and related gifting options to their stores. A major strength highlighted repeatedly is the support team: reviewers describe the staff and developers as responsive, friendly, knowledgeable, and willing to go above and beyond to fix issues, make customizations, and help with setup or styling. Several users also note that the app works well in practice, integrates smoothly with their store, and provides a useful value-added feature that customers appreciate. The negative feedback centers mainly on pricing transparency, limited customization, and occasional reliability or communication issues. Some reviewers felt misled by the pricing/free-plan messaging, reporting unexpected charges or discovering that the free plan only applies in limited cases. Others said the app has limited settings, lacks flexibility for more advanced use cases, or can behave poorly in certain cart/checkout scenarios. A smaller number of reviews mention unresolved bugs or frustration with support communication, though these complaints are much less common than the praise.