Super: Gift Wrap, Gift Message
The Shopify App has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's ease of use, quick setup, and helpful customer service. Users appreciate the functionality of the app, such as the ability to offer gift wrapping options and include gift messages. The support team is praised for being responsive, knowledgeable, and quick to resolve issues. However, negative reviews mention concerns about unexpected charges, lack of clarity on pricing plans, limited customization options, and communication issues with the developer team. Some users felt misled by the free plan offering and expressed disappointment with the app's functionality and pricing structure.
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Hi there, Thank you so much for your review and for using our app for over four years! :-) We noticed that your review doesn't have a description included, so we're not quite sure how we fell short of your expectations or what functionality might be missing for you. We have reached out to you via email personally to see how we can make things right and help resolve any issues you might be facing. Looking forward to your reply! :-) Best regards, Effective Apps
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