Rating

4.5

feedback

251

Reviews

chart

#892

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    13%
  • Less than a month
    43%
  • Less than a year
    23%
  • More than a year
    10%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the ease of use, helpful customer support, and the effectiveness of the app in providing gift wrap options. Customers appreciate the quick responses from the support team and the simplicity of setting up the app. However, there are a few negative reviews mentioning unexpected charges, unclear pricing, and issues with communication and functionality. Overall, the app seems to be well-received for its features and support.

Highlights

Positive customer support and quick responses
Ease of use and simplicity in setting up the app
Effectiveness in providing gift wrap options
Issues with unexpected charges and unclear pricing
Some complaints about communication and functionality

Rating Breakdown

  • 5
    90% (225 ratings)
  • 4
    6% (15 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 94% (235)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 12, 2026

useless

Using app

--

Total reviews

1

Average rating

1.0

4 / 5 Share

Feb. 11, 2026

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 8, 2026

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 8, 2026

Disappointed. The App store says there is a free plan available - there is not. There is only a free 7 day trial, after that there are only paid plans. EDIT TO ADD: The app developers reached out to me to clarify based on my poor review: "To clarify, the free plan is available for stores on the Shopify Development plan, as noted at the bottom of the App Store listing page." To me, this is still a total bait and switch because if there is a caveat it should be clearly and explicitly stated at the TOP of the app store listing page, not at the bottom and certainly not by disguising it with the "free to install, free plan available" as the core pricing advertised for the app when that is strictly available for a certain group of Shopify customers.

Using app

1 minute

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We truly value all feedback about our app, especially when it highlights areas where we can improve 🙂 We appreciate you pointing this out. To clarify, the free plan is available for stores on the Shopify Development plan, as noted at the bottom of the App Store listing page. For stores on regular Shopify plans, we offer a 7-day free trial, after which paid plans apply. If you\re on a development store and the free plan didn't appear automatically, our support team would be more than happy to help get that sorted - we've also reached out to you privately. Looking forward to your reply, Effective Apps Team

5 / 5 Share

Feb. 5, 2026

Great app! The staff is incredibly responsive and helpful whenever an issue arises. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

All reviews

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