All reviews

Rating Breakdown

  • 5
    92% (301 ratings)
  • 4
    6% (20 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 13, 2023

Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me. This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.

Using app

About 1 month

Total reviews

11

Average rating

4.3

Developer Reply

Hi there, Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-) You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back. Thanks again and have a great rest of your day! I've tried to email you but never heard back - I am waiting for your reply :-) Thanks -Shahar

4 / 5 Share

July 2, 2023

Simple to install, plug in and easy to make the changes I needed to language/style etc and no coding needed at all to make it look good o Choice of text colours/fonts and pick your own photo… really simple and effective. Im super happy so far - just what I’d hoped for for my website :)

Using app

4 days

Total reviews

3

Average rating

4.7

4 / 5 Share

July 15, 2022

The app is very straightforward. It has a clean design and it is well integrated. There is room for improvements in the options/rules of the app, but it looks like it's an active development team.

Using app

18 days

Total reviews

4

Average rating

4.5

4 / 5 Share

April 6, 2022

Le support m'a aidé à personnaliser de façon efficace cet outil. Très à l'écoute et disponible. J'ai pu faire apparaître cette option que sur certaines pages produit.

Using app

8 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Nov. 19, 2021

I tried a few gifting apps, but this one seemed best. Excellent support, fast response and hard working.

Using app

6 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 2, 2021

It looks good on our pages and is pretty easy to set up. Just need a way to integrate with ShipStation and post a separate packing slip.

Using app

About 19 hours

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 2, 2021

Developer was able to have the font changed to match my site. Just wish the gift message feature would print on the packing slip without needing an additional app.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

May 26, 2021

Update: Shahar from the support team emailed me to help me fix the problem, and I was finally able to get my store back like before. This app is very good, I highly recommend it. Unfortunately I had this problem, but they are things that can happen, I think it was a cache or temporary files issue. I would like the option of being able to select with images different types of wrapping paper or other element. This is what I need and unfortunately it is not possible yet. I hope you keep updating this app so that I can install it later. Thanks Shahar again for your help. Greetings from Chile. First post: Hi good day, I have a serious problem. I installed your app "Super Gift Options" and after testing it, it stopped working after installing variants in the product that the app generates automatically. I ended up uninstalling the app and reinstalling it, to try again. Now it works fine, however once I am in the shopping cart and place final order, it does not advance to the next Information stage, but it redirects me to the same shopping cart page. I have tried everything at this point and it does not fix. I need help now because this app destroyed my website. Now you can not move after the shopping cart, no one will be able to pay or do anything. I am very upset. I await your urgent response. Thanks!

Using app

About 6 hours

Total reviews

10

Average rating

4.9

4 / 5 Share

March 2, 2021

I haven't officially launched my online store, however the app seems to do exactly what I'm looking for. The customer service has also been prompt and helpful. Looking forward to launching and seeing it work in action :)

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 25, 2021

The application is working well and as expected. I would give it 5 star if not for the fact that you can't have a wrap by product. Hope the functionality will be added in the future.

Using app

8 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Jan. 4, 2021

I enjoyed how easy it was to use the app. I also like how I was able to customize everything. Very simple to use.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 26, 2020

This app does what it advertises but warning if you are using ReCharge app for subscription orders: this app is not compatible with ReCharge. It forces the customer to stay in Shopify's checkout instead of moving into ReCharge's and gives them a "SOLD OUT" error message on subscription products (preventing them from making the purchase). 4 stars because the app works well for one-time purchases.

Using app

27 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 27, 2020

Super easy to install! Great price. However the font size to add gift is way to small. Also in the pop up the check box options overlaps text about gift note. Looks very bad.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 23, 2020

Very easy to install... Will try out the app for a while and then will update my review. For the time I've used it, works fine.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 4, 2020

Easy to setup , will know over time how it performs. Priced well compared to other apps so am happy today to find an easy peasy app

Using app

9 months

Total reviews

3

Average rating

2.0

4 / 5 Share

Oct. 30, 2020

I haven't used it quite yet, so I can't comment on how it works, but so far customer service has been great!

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 28, 2020

I have note really used the app yet, but it looks as though it will definately do what I need it to do. I have however experienced the most amazing level of service from the team behind the app, Shahar was very quick to get back to me, and extremely quick to fix my issue. Apart from that Shahar was really friendly. I would for that reason recommend this app, customer service is key.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 22, 2020

I am no expert to building websites, this is why we use shopify and all the apps that they offer. This app is easy and that is all we required. Would recommend. Nothing not liked, I think the tab tghe customer ticks could be better design, but it does what I need ite for.

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 15, 2020

I used this app to offer a gift wrap option for my store and wanted it to appear directly above the checkout button. Looks great so far. Excited to start using.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 18, 2020

instalation très facile fenêtre simple pour le client manque peut-être différentes option de prix en fonction de la taille du cadeau :-)

Using app

About 1 hour

Total reviews

2

Average rating

4.5