All reviews

Rating Breakdown

  • 5
    95% (58 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
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5 / 5 Share

Dec. 11, 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

The app is great-they offer so many features even with the forever free plan. Customer service is outstanding as well and very quick to respond.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Great app and fantastic support. We have been running our VIP Tiers program for around a month now and have already seen good results. Highly recommend.

Store

Saraa

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great service, and even better app, one of the best reward programs out there!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Absolutely a game changer for retention, re-engagement, and increasing average order value! Love their affordable pricing!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Super VIP Tiers team. Paresh got back to me very quickly and resolved the issue. Very happy with this level of customer service.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions and even take meetings when I asked them!

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

They were very helpful in helping me set up my account and making all the changes I needed. I really like their customer service. Extremely helpful.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Great app with very advanced features- we use the automated gift card feature and it works very well. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend

Store

fathead

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Excellent app with a high level of flexibility. The team is fantastic and provides ample support as well.

Using app

3 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 16, 2024

"This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful"

Using app

15 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

They really help us at every step, not just with their Super Rewards, but also with Shopify.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Excellent experience! We’ve just begun using this app, and it feels great so far.

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Fantastic app! The support is outstanding! I’ve tried various loyalty apps in the past, but this one is by far the most flexible and likely to accommodate a wide range of loyalty programs.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

The top loyalty app thus far, with a support team that is both responsive and professional.

Using app

11 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Nov. 5, 2024

My experience thus far has been positive. Paresh provided valuable assistance in setting up the initial components for me, and I am eager to increase revenue through the implementation of a rewards system.

Store

Oneways

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

That's a really excellent loyalty system. Good customer service and east to use!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

After weighing up lots of programs we tried Super VIP Tiers and were not disappointed. The affordable pricing structure is great and for the price included all the features we were looking for. Choosing this app is a no brainer if you want an affordable loyalty program

Store

Elaxas

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

I really like this app. The customer service team responds to messages very quickly and are always there to help me even though I am not that tech savvy. Any problems can be solved immediately.

Using app

4 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 30, 2024

Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Hello, You can always email [email protected] or book a meeting. Both options are available in parallel with WhatsApp. We are looking into this issue closely.