All reviews

Rating Breakdown

  • 5
    94% (49 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2024

Excellent app with a high level of flexibility. The team is fantastic and provides ample support as well.

Using app

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Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 16, 2024

"This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful"

Using app

--

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

They really help us at every step, not just with their Super Rewards, but also with Shopify.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Excellent experience! We’ve just begun using this app, and it feels great so far.

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Fantastic app! The support is outstanding! I’ve tried various loyalty apps in the past, but this one is by far the most flexible and likely to accommodate a wide range of loyalty programs.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

The top loyalty app thus far, with a support team that is both responsive and professional.

Using app

2 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Nov. 5, 2024

My experience thus far has been positive. Paresh provided valuable assistance in setting up the initial components for me, and I am eager to increase revenue through the implementation of a rewards system.

Store

Oneways

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

That's a really excellent loyalty system. Good customer service and east to use!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

After weighing up lots of programs we tried Super VIP Tiers and were not disappointed. The affordable pricing structure is great and for the price included all the features we were looking for. Choosing this app is a no brainer if you want an affordable loyalty program

Store

Elaxas

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

I really like this app. The customer service team responds to messages very quickly and are always there to help me even though I am not that tech savvy. Any problems can be solved immediately.

Using app

4 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 30, 2024

Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Hello, You can always email [email protected] or book a meeting. Both options are available in parallel with WhatsApp. We are looking into this issue closely.

5 / 5 Share

Oct. 29, 2024

I cannot recommend Super VIP Tiers app enough. We had a slight implementation issue, but I judge a company on how they respond to issues. I was impressed that the CEO took the time to chat 1 on 1 to make sure our issue was fully resolved. This level of support is greatly appreciated and should reassure anyone looking for setting up their VIP Tiers.

Store

Minox

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!

Using app

About 24 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

The rewards program is fantastic, and both my customers and I love it. Whenever I encounter any issues, the Super Rewards team always provides a quick and efficient response. Plus, the Super Rewards app is much more affordable compared to other alternatives.

Using app

12 days

Total reviews

7

Average rating

5.0

3 / 5 Share

Nov. 6, 2024

I wrote a review before because the app was down for hours a couple of days ago, which made it impossible for me to use, and I couldn’t get through to customer support. When they finally replied, they just said, 'It should be fixed by now.' Today, it happened again—hours of downtime. I’ve already moved on to a different app because it feels like this one isn’t very stable. To be fair, they were super helpful during the initial setup, which I appreciated a lot. If only there hadn’t been these system issues, it would’ve been great. Later, I was informed that- during the second outage, my store was the only one affected while everything worked fine for others. I still don’t know why it happened just to my store, and it would’ve been better if they’d looked into it sooner. Plus, it’s not the easiest to reach them quickly, especially during a system outage.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 18, 2024

I recently took over managing the app on our website, and one of our customers encountered an issue redeeming her rewards points. I contacted the Super Rewards Team for assistance, and Paresh responded promptly. He provided clear guidance on how to embed the app directly into our Shopify theme, rather than using the widget, which resolved the problem quickly.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

We just started using Super Rewards for our brand for referrals and rewards. The platform is intuitive and has lots of great options. We were having a small issue during setup, and Paresh responded right away! Good support

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

The only affordable app which has a lot of features too. The migration took a day, but after that it was working smoothly It's really helped our Loyalty customers, and we can't imagine not having it going forward!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

This app is relevant if you want to use a cheap and affordable loyalty program in your Shopify store. I needed help a few times, and their support was very responsive. So I recommend this app !

Using app

26 days

Total reviews

5

Average rating

5.0