Super Rewards & Loyalty
Increase loyalty with rewards, referrals, VIP tiers & more
Rating
4.2
feedback
21
chart
#3,632
All reviews
April 18, 2025
Tier-based rewards to automatic discount codes, everything works smoothly. The UI is also clean and easy to use.
Store
My Store
Using app
10 days
Oct. 30, 2024
Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.
Hello, You can always email [email protected] or book a meeting. Both options are available in parallel with WhatsApp. We are looking into this issue closely.
Nov. 6, 2024
I wrote a review before because the app was down for hours a couple of days ago, which made it impossible for me to use, and I couldn’t get through to customer support. When they finally replied, they just said, 'It should be fixed by now.' Today, it happened again—hours of downtime. I’ve already moved on to a different app because it feels like this one isn’t very stable. To be fair, they were super helpful during the initial setup, which I appreciated a lot. If only there hadn’t been these system issues, it would’ve been great. Later, I was informed that- during the second outage, my store was the only one affected while everything worked fine for others. I still don’t know why it happened just to my store, and it would’ve been better if they’d looked into it sooner. Plus, it’s not the easiest to reach them quickly, especially during a system outage.
July 10, 2024
So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store. Had a few questions to ask and a lovely member Paresh helped in swift time. Straight to the point and polite!
June 29, 2024
Wow! I can't stop raving about the Super Rewards & Loyalty Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly. I have to give a huge shoutout to Paresh and Uddhav from the Super Rewards tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.
Store
My Store
Using app
4 days
July 3, 2024
Edit: The app is working well now. The developers have been in communication with me to fix all the bugs. I am happy with the app at this time. This app isn’t consistent. My customers are constantly asking me why they don’t have their points. I’ll email the company and get NO HELP OR ANSWERS. I want to switch to a new points program and to do so I need to spend the $99 to export my customers, but have to wait until the free trial is up to do so, no way to expedite the process. The company emails me back about a meeting but when I email questions, again, no response. I have customers with no points still and can’t find out why. Do yourself a favor and do not get this points program!
Nov. 13, 2023
Terrible. I just uninstall the apps but it still charge to me.
Hello, I have checked this and you installed the app on October 3rd and then uninstalled it on November 1st. This is almost a month of usage on the Growth Plan and hence you have been charged. But I understand that you are not happy with the service and we can refund you the right amount. Please contact me directly on [email protected]
Sept. 14, 2023
Paresh was very helpful with setting up the app on my site , really professional and I'm looking forward to working with him in the future.
Aug. 24, 2023
Fantastic Support and Seamless API I want to share my positive experience with this app. The support is truly impressive – no more waiting for hours to get a response. Their developers are easily accessible, which saved me a lot of time explaining things. The API worked like a charm for us. It smoothly integrated into our system, and we faced no issues. They even assisted me with some custom work when I was stuck, going the extra mile to help. After trying out about 15 different apps, this was the only one that provided both an affordable solution and excellent customer service. I highly recommend giving this app a shot.
March 14, 2023
We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.
Jan. 25, 2023
This app is very nice to set up and very helpful to get more conversions over the time with rewards. i like this app and the customers like it too
Sept. 27, 2022
This app has helped us fully migrate from WooCommerce Points & Rewards over to Shopify. Paresh and his team are so wonderfully helpful. They will walk you through anything you might need. The app is very user-friendly and has a great UI. I highly recommend this app over any other one available as it is affordable and is able to be integrated with many more apps than other ones out there.
Aug. 25, 2022
This app has an excellent range of features for the price for a Rewards app. Also the support is excellent. We requested a few features and they added them right away. This app truly stands toe to toe with other apps that cost double or more per month compared to Points VIP. We will see how things work over the next few months but so far so good. Would highly recommend this app.
Aug. 25, 2022
The support is absolutely fantastic. I'm still configuring the app and ran into a challenge creating the rewards like I needed. The developers went above and beyond to code in a work around to help me accomplish what I needed. Apps aren't always going to offer 100% of what you need but it's really awesome to have a support team that will work with you. Excited about all the features. I know they're going to work great with my customers.
Aug. 14, 2022
Paresh and Raj were of great assistance. The platform is super easy to setup and operates seamlessly within my shopify store.
April 6, 2022
Good application! The support is very responsive. Setting up the loyalty program is easy! The most : the application allows to have a page dedicated to the loyalty program ! The service helps a lot in the implementation and answers all the questions.
Thanks a lot for the review Clemence, it was a pleasure answering your questions and having you on board as a customer. Also- I promise the application will be more even more customized in French so that you have a hassle-free process going forward :) Regards Paresh, Co-Founder
Feb. 22, 2022
We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!
Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you! Paresh, Co-founder
Oct. 14, 2021
Great customer service. Paresh and the team are very flexible when it comes to potential solutions. Looking forward to more work with the team in the future. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Trond. You have always suggested some really cool features for the app and we are so excited to support and grow with you in this journey. Thank you so much for this positive review- it means a lot! Paresh, Co-founder