Super VIP Tiers & Loyalty
VIP tiers to reward your customers with points & gift...
Rating
4.8
feedback
61
chart
#771
All reviews
Rating Breakdown
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Aug. 24, 2023
Fantastic Support and Seamless API I want to share my positive experience with this app. The support is truly impressive – no more waiting for hours to get a response. Their developers are easily accessible, which saved me a lot of time explaining things. The API worked like a charm for us. It smoothly integrated into our system, and we faced no issues. They even assisted me with some custom work when I was stuck, going the extra mile to help. After trying out about 15 different apps, this was the only one that provided both an affordable solution and excellent customer service. I highly recommend giving this app a shot.
July 21, 2023
Ive only set my store up!! ill update and let u all know how it works when i launch but im super excited especially because this app makes it super easy to be able to customize your system any way you like. Plus theres SO many options!! Definitely worth the money and still more options than your average. Great investment for your store. I appreciate this app.
March 14, 2023
We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.
Jan. 25, 2023
This app is very nice to set up and very helpful to get more conversions over the time with rewards. i like this app and the customers like it too
Jan. 29, 2023
C'est une bonne application, facile d’utilisation ! Le service client est très efficace et ne vous laisse pas tombé !
Sept. 27, 2022
This app has helped us fully migrate from WooCommerce Points & Rewards over to Shopify. Paresh and his team are so wonderfully helpful. They will walk you through anything you might need. The app is very user-friendly and has a great UI. I highly recommend this app over any other one available as it is affordable and is able to be integrated with many more apps than other ones out there.
Sept. 8, 2022
Very Good Customer Support. Paresh one of the Support Team is helping is to install the App and install the right pointsystem for our Brand. Problems will be fixed very fast and its easy to understand. Good Job!
Aug. 25, 2022
This app has an excellent range of features for the price for a Rewards app. Also the support is excellent. We requested a few features and they added them right away. This app truly stands toe to toe with other apps that cost double or more per month compared to Points VIP. We will see how things work over the next few months but so far so good. Would highly recommend this app.
Aug. 25, 2022
The support is absolutely fantastic. I'm still configuring the app and ran into a challenge creating the rewards like I needed. The developers went above and beyond to code in a work around to help me accomplish what I needed. Apps aren't always going to offer 100% of what you need but it's really awesome to have a support team that will work with you. Excited about all the features. I know they're going to work great with my customers.
Aug. 14, 2022
Paresh and Raj were of great assistance. The platform is super easy to setup and operates seamlessly within my shopify store.
April 6, 2022
Good application! The support is very responsive. Setting up the loyalty program is easy! The most : the application allows to have a page dedicated to the loyalty program ! The service helps a lot in the implementation and answers all the questions.
Thanks a lot for the review Clemence, it was a pleasure answering your questions and having you on board as a customer. Also- I promise the application will be more even more customized in French so that you have a hassle-free process going forward :) Regards Paresh, Co-Founder
March 20, 2022
I was really happy with the customer support offered by this app. It has great features and they also offer meeting slots on a Sunday! I have found it a very useful tool for my brand.
Thank you so much! It's been a pleasure working with you, Michelle. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot! Paresh, Co-founder
Feb. 22, 2022
We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!
Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you! Paresh, Co-founder
Feb. 3, 2022
A feature rich loyalty app that is much more flexible than others I have looked at. Very impresses with their customer service. I asked a question and they immediatly set up a google meet with me to discuss and msde some unique customisations to the widget, which was much apprerciated.
Thank you so much! It's been a pleasure working with you, Patrick. We've already implemented the custom request of having the review widget on a hosted page within a day and also have noted other suggestions which we hope to implement soon. Looking forward to serving you and growing with you! Paresh, Co-founder
Dec. 28, 2021
Great customer service. Paresh and the team are very flexible and helpful. Looking forward to more new features. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Cheryl. We've already implemented the feature you suggested within 3 hours. Looking forward to supporting you in your eCommerce journey! Paresh, Co-founder
Nov. 5, 2021
I've always wanted a loyalty program and this app made it so easy!! I love this app and they were very helpful when I had questions!
Thank you so much, Tyanna. Glad you liked our customer service and overall app experience. We are always there to help our users and when you acknowledge our effort, it means a lot to us. Paresh, Co-founder
Oct. 14, 2021
Great customer service. Paresh and the team are very flexible when it comes to potential solutions. Looking forward to more work with the team in the future. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Trond. You have always suggested some really cool features for the app and we are so excited to support and grow with you in this journey. Thank you so much for this positive review- it means a lot! Paresh, Co-founder
Aug. 23, 2021
The app is very useful to increase the percentage of repeat buyers. This app has increased our overall revenue.
Thank you so much! It's been a pleasure working with you, Shivam. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot! Paresh, Co-founder
July 29, 2021
Absolutely love this app! We are now able to have a rewards system which we were thoroughly lacking and amazing customer support when we need it! We are also able to track influencer marketing and reward them inhouse. Recommending it 100%
Thank you so much! It's been a pleasure working with you, Vinay. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve. Also, you have been one of our biggest supporting merchants out there- and have recommended our app to many! Thanks a lot for that- we really appreciate it :) Paresh, Co-founder