Super VIP Tiers & Loyalty
VIP tiers to reward your customers with points & gift...
Rating
4.8
feedback
52
chart
#914
All reviews
Rating Breakdown
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Aug. 25, 2022
The support is absolutely fantastic. I'm still configuring the app and ran into a challenge creating the rewards like I needed. The developers went above and beyond to code in a work around to help me accomplish what I needed. Apps aren't always going to offer 100% of what you need but it's really awesome to have a support team that will work with you. Excited about all the features. I know they're going to work great with my customers.
Aug. 14, 2022
Paresh and Raj were of great assistance. The platform is super easy to setup and operates seamlessly within my shopify store.
April 6, 2022
Good application! The support is very responsive. Setting up the loyalty program is easy! The most : the application allows to have a page dedicated to the loyalty program ! The service helps a lot in the implementation and answers all the questions.
Thanks a lot for the review Clemence, it was a pleasure answering your questions and having you on board as a customer. Also- I promise the application will be more even more customized in French so that you have a hassle-free process going forward :) Regards Paresh, Co-Founder
March 20, 2022
I was really happy with the customer support offered by this app. It has great features and they also offer meeting slots on a Sunday! I have found it a very useful tool for my brand.
Thank you so much! It's been a pleasure working with you, Michelle. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot! Paresh, Co-founder
Feb. 22, 2022
We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!
Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you! Paresh, Co-founder
Feb. 3, 2022
A feature rich loyalty app that is much more flexible than others I have looked at. Very impresses with their customer service. I asked a question and they immediatly set up a google meet with me to discuss and msde some unique customisations to the widget, which was much apprerciated.
Thank you so much! It's been a pleasure working with you, Patrick. We've already implemented the custom request of having the review widget on a hosted page within a day and also have noted other suggestions which we hope to implement soon. Looking forward to serving you and growing with you! Paresh, Co-founder
Dec. 28, 2021
Great customer service. Paresh and the team are very flexible and helpful. Looking forward to more new features. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Cheryl. We've already implemented the feature you suggested within 3 hours. Looking forward to supporting you in your eCommerce journey! Paresh, Co-founder
Nov. 5, 2021
I've always wanted a loyalty program and this app made it so easy!! I love this app and they were very helpful when I had questions!
Thank you so much, Tyanna. Glad you liked our customer service and overall app experience. We are always there to help our users and when you acknowledge our effort, it means a lot to us. Paresh, Co-founder
Oct. 14, 2021
Great customer service. Paresh and the team are very flexible when it comes to potential solutions. Looking forward to more work with the team in the future. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Trond. You have always suggested some really cool features for the app and we are so excited to support and grow with you in this journey. Thank you so much for this positive review- it means a lot! Paresh, Co-founder
Aug. 23, 2021
The app is very useful to increase the percentage of repeat buyers. This app has increased our overall revenue.
Thank you so much! It's been a pleasure working with you, Shivam. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot! Paresh, Co-founder
July 29, 2021
Absolutely love this app! We are now able to have a rewards system which we were thoroughly lacking and amazing customer support when we need it! We are also able to track influencer marketing and reward them inhouse. Recommending it 100%
Thank you so much! It's been a pleasure working with you, Vinay. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve. Also, you have been one of our biggest supporting merchants out there- and have recommended our app to many! Thanks a lot for that- we really appreciate it :) Paresh, Co-founder
July 27, 2021
This app perfect for my needs. Clean user interface and easy to customize. The support is incredible too. You must definitely give it a try
Thank you so much! It's been a pleasure working with you, Vikash. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve, as well as been patient with reporting issues as we fix them one by one. We're currently improving the features that you suggested today, and you will definitely like them once they're live. Couldn't have asked for a better customer to have onboard the Super Assistant journey :) Paresh, Co-founder