Rating

4.9

feedback

33

Reviews

chart

#3,312

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    33%
  • Less than a year
    45%
  • More than a year
    9%

Reviews Summary

The SuperCart app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. The standout feature of the app is the exceptional customer support provided by Dan and the team behind it. Users have praised the quick response times, thorough assistance, and overall competence of the support team. The app itself is highly customizable, user-friendly, and offers a wide range of features for upselling, improving average order value, and enhancing the overall shopping experience. Many reviewers have highlighted the significant impact the app has had on their store's revenue and conversion rates. However, there are a few minor criticisms, such as limitations on using the default Shopify cart and the lack of certain specific features like SKU-based extended warranties. Despite these minor drawbacks, the SuperCart app is highly recommended by users for its effectiveness, ease of use, and exceptional customer service.

Highlights

Exceptional customer support
Customizable features for upselling and improving average order value
Positive impact on store revenue and conversion rates
Minor limitations on using default Shopify cart
Lack of specific features like SKU-based extended warranties

Rating Breakdown

  • 5
    97% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 8, 2024

We're just getting started with this app, and so far it is exactly what we are looking for. However, I'm giving SuperCart 5-stars because the customer support has been incredible. Dan has been extremely helpful, thorough, and informative throughout the whole setup process, and we are looking forward to working with him and his team!

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 19, 2024

Dan went above and beyond. Not only did he solve my implementation issue, which was my fault. He also found and fixed a data definition issue in my cart unrelated to the app. That is integrity. I'm also pleased with how easy it was to customize the design myself. I have very rudimentary knowledge when it comes to programming and coding so anything that allows me to avoid paying exorbitant fees for what should not be terribly difficult is awesome. Highly recommended!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Used many other apps before this one. I decided on Supercart because the response from the moment you click on Add to cart to the appearance of the drawer is instantaneous. Nice, not overloaded visuals and there are all the necessary options for detailed customization. And also very pleased with customer service. The response to my suggestions or questions comes within 3 minutes, I have not seen this anywhere else.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and generous words! Your support encourages us to elevate Supercart to new heights and strive for excellence. Whenever you need our help, please send a message and we'll get back to you as soon as possible. Thank you! Dan & Supercart Team

5 / 5 Share

June 4, 2024

Amazing app and run but even better people. This app has been amazing for us and cannot thank you guys enough as it's brought so much business to us! Highly recommend!

Using app

15 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 14, 2024

Cette application a vraiment satisfait la plupart de mes besoins. Elle est conviviale, très complète, et bénéficie de mises à jour régulières ! L'équipe derrière, en particulier Dan, est vraiment compétente et incroyablement réactive, prête à vous assister jusqu'au bout. Je n'ai rien de négatif à dire à propos de cette application ni de son équipe. Je la recommande vivement si vous cherchez une solution pour remplacer le panier de votre boutique.

Store

Edwyns

Using app

30 days

Total reviews

3

Average rating

5.0

All reviews

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