SuperSMS Abandoned & Marketing
Supercharged SMS Shopify App driven by AI
Rating
3.9
feedback
69
chart
#2,960
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
17%
-
Less than a month
22%
-
Less than a year
33%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify SMS marketing app are quite mixed. Many users praise its effectiveness in boosting Return on Ad Spend (ROAS) and its user-friendly interface. The customer support is highlighted as helpful and responsive in resolving issues. However, there are concerns raised about the app's stability, occasional glitches, and lack of consistent customer service. Some users experienced unexpected downtime, difficulties in sending messages, and challenges with receiving SMS. Pricing and billing issues were also mentioned, with some users feeling that the app was expensive and not delivering the expected results. Despite these drawbacks, the app has shown positive results for many users in terms of increasing sales and customer engagement.
Highlights
Review RSS Feed
All reviews
Nov. 18, 2025
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
Oct. 8, 2025
UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints. - - - - - After several years of good service, the service began acting up occasionally these last few months. The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response. Today, the app is 100% down without notice. No contact from the devs. We are disappoint.
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