SuperSMS.AI ‑ AI SMS Marketing
Maximize sales with personalized SMS & MMS marketing campaigns
Rating
4.0
feedback
70
chart
#4,489
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
17%
-
Less than a month
21%
-
Less than a year
33%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify SMS marketing app are quite mixed. Many users praise its effectiveness in boosting Return on Ad Spend (ROAS) and its user-friendly interface. Positive comments highlight the app's ability to capture abandoned carts, increase sales, and provide excellent customer support. However, there are also several negative reviews regarding issues with customer service, app glitches, unexpected downtime, and high pricing. Some users experienced problems with SMS delivery, lack of response from support, and unauthorized charges. Despite the mixed feedback, the app seems to have potential for improving customer communication and increasing sales when it functions properly.
Highlights
Review RSS Feed
All reviews
Nov. 18, 2025
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
Oct. 8, 2025
UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints. - - - - - After several years of good service, the service began acting up occasionally these last few months. The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response. Today, the app is 100% down without notice. No contact from the devs. We are disappoint.
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