SuperSMS.AI ‑ AI SMS Marketing
Maximize sales with personalized SMS & MMS marketing campaigns
Rating
4.0
feedback
70
chart
#6,771
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
17%
-
Less than a month
21%
-
Less than a year
33%
-
More than a year
17%
Reviews Summary
The SMS marketing app has received a mix of positive and negative reviews from users. Positive aspects highlighted include easy setup, helpful customer support, effectiveness in boosting Return on Ad Spend (ROAS), and successful use for one-on-one communication with customers. Users have also appreciated the app for capturing abandoned carts and increasing sales. However, negative feedback revolves around issues with customer service, unexpected downtime, glitches, lack of response to queries, high pricing, and concerns about SMS delivery reliability. Some users have also expressed dissatisfaction with the app sending messages when automations are turned off and inaccurate reporting.
Highlights
Review RSS Feed
All reviews
Nov. 18, 2025
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
Oct. 8, 2025
UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints. - - - - - After several years of good service, the service began acting up occasionally these last few months. The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response. Today, the app is 100% down without notice. No contact from the devs. We are disappoint.
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