SuperSMS.AI ‑ AI SMS Marketing
Maximize sales with personalized SMS & MMS marketing campaigns
Rating
4.0
feedback
71
chart
#5,152
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
17%
-
Less than a month
21%
-
Less than a year
34%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects include the app being easy to use, helpful in boosting Return on Ad Spend (ROAS), and effective in SMS marketing. Users appreciate the customer support provided by the team, especially in resolving issues quickly. On the other hand, negative themes include concerns about customer service responsiveness, app glitches, unexpected downtime, and issues with SMS delivery. Some users also mentioned high costs and lack of transparency in billing.
Highlights
Review RSS Feed
All reviews
Nov. 18, 2025
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
Oct. 8, 2025
UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints. - - - - - After several years of good service, the service began acting up occasionally these last few months. The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response. Today, the app is 100% down without notice. No contact from the devs. We are disappoint.
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