SuperSMS Abandoned & Marketing
Supercharged SMS Shopify App driven by AI
Rating
3.9
feedback
69
chart
#2,960
All reviews
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Dec. 22, 2022
Works good when it works. Sent out a campaign and none of my subscribers received it but I was charged. Ive sent multiple emails, and haven not received any response. We have only a small list of subscribers, which we are trying to build. We send out updates to our hours of operation, as we are open during inclement weather to sell our products.
Hi, I'm sorry that you've had a bad experience with our app. We had not received any emails from your team for some reason, which is why we have not responded! We've reached out to you via email, and we willl help you resolve this matter immediately. Thank you!
Oct. 21, 2022
Update: Support has been responsive, unfortunately no sms has been delivered. For that reason, would still suggest the app offer a lower amount than $20 in order for customers to make sure the app is suitable. -------- 20/10/2022 Understandably, couldn't test app without paying as SMS do cost. Paid the minimum one-off amount to see ($20) and no sms has been delivered. Ideally, it should be much less for the purpose of allowing customers to test the app suits their needs. The app may work for others, unfortunately not in this case.