SuperSMS.AI ‑ AI SMS Marketing
Maximize sales with personalized SMS & MMS marketing campaigns
Rating
3.8
feedback
71
chart
#7,812
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
17%
-
Less than a month
21%
-
Less than a year
34%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify SMS marketing app are mostly positive, highlighting its effectiveness in boosting Return on Ad Spend (ROAS) and its user-friendly interface. Users appreciate the ability to communicate with customers via SMS and the support provided by the customer service team. However, there are some concerns raised about the app's reliability, occasional glitches, and lack of responsiveness from customer support in certain instances. Some users have experienced issues with SMS delivery, unexpected downtime, and difficulties in reaching the developers for assistance. Despite these challenges, many users find the app valuable for increasing sales and engaging with customers effectively.
Highlights
Review RSS Feed
All reviews
May 16, 2026
I tried sending a text alert twice today and neither alert was sent. I contacted the company via chat and email and have not gotten a response. This app has worked well for me in the past. I am unsure of what's happening as customer support hasn't been any help. I really wish I could get some help with this matter!
Nov. 18, 2025
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
Oct. 8, 2025
UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints. - - - - - After several years of good service, the service began acting up occasionally these last few months. The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response. Today, the app is 100% down without notice. No contact from the devs. We are disappoint.
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